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Find a Location

KidsCasting.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • KidsCasting.com

      100 Pine St Ste 1925 San Francisco, CA 94111-5136

    • KidsCasting.com

      501 Silverside Rd Ste 306 Wilmington, DE 19809-1374

    Business ProfileforKidsCasting.com

    Talent Listing
    Multi Location Business

    At-a-glance

    Customer Reviews

    4.55/5stars

    Average of 65 Customer Reviews

    Customer Complaints

    58 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    KidsCasting.com is a talent listing service offering a variety of casting calls specifically for kids.




    Business Details

    This is a multi-location business.

    Find a Location

    KidsCasting.com has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • KidsCasting.com

        100 Pine St Ste 1925 San Francisco, CA 94111-5136

      • KidsCasting.com

        501 Silverside Rd Ste 306 Wilmington, DE 19809-1374

      Location of This Business
      100 Pine St Ste 1925, San Francisco, CA 94111-5136
      BBB File Opened:
      10/15/2015
      Years in Business:
      14
      Business Started:
      1/10/2010
      Business Started Locally:
      1/10/2010
      Number of Employees:
      150
      Business Management
      • Ms. Customer Support, Manager
      Contact Information

      Principal

      • Ms. Customer Support, Manager

      Customer Contact

      • Ms. Customer Support, Manager

      Customer Complaints

      58 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/12/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      ************ and recruiting young kids and getting their parents to subscribe which is ripping off people because their subscriptions are exactly what everyone that has all the complaint is saying on spot and the kids ******** response on the BBB complaint is excuse your language ******** tea its not OK for them to keep making these excuses and rip everyone off theyre making so much money on the subscriptions and theyre not adding them and theyre charging more and theyre falsifying information other websites theyre saying one thing and doing another just to get money from the subscription is making promises but not following through there theyre lying just to get money and thats not OK every single playing these people are saying is right On spot in the Better Business Bureau or the people that are reading these need to take these complaints very seriously because the people making these complaints of being honest and the responses are not honest from the kids ********* whatever their real name is because theres a bunch of different ones theyre saying they say never take or except money but thats exactly what theyre doing theyre stealing money from innocent people
      Read More

      Customer Reviews

      65 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Krissy S

      1 star

      06/12/2024

      I rarely used the site. When first signing up its gives you monthly price and says cancel anytime. But actually charges you the full year. I just let it go. Then when using the site, its not customer friendly. I eventually just stopped using it, but because I paid for it I just left it as is. Then I just got a charge resently for it. Not aware it was auto subscription. If i I knew that I would of canceled it months ago. I did try to get a refund but they would not budge. So it basically rips you off. Even if you dont want the subscription for the year. Why would you not give a refund if you dont want the services? I even asked if it could be prorated, for the month or the few weeks since they charged me.

      KidsCasting.com Response

      06/18/2024

      Dear ******,Thank you for sharing your feedback. We are very sorry for any trouble you had with our service. We want to assure you that your request for a refund did not go unnoticed.We refunded the latest charge debited from your account for $120.00 on the same day you contacted us. A refund confirmation was sent to your email. Depending on your banks policy, the credit should appear in your account within 2-3 business days. Please check your account, as the money may have already been returned.Regarding your concerns about our sign-up process and auto-renewal policy, we want you to know that we strive to clarify all terms during the sign-up process. Users are informed of the pricing structure and auto-renewal feature when signing up to ensure continuous service. We regret that this might not have been apparent and will work to improve our communication to prevent future misunderstandings.We want you to know that our top priority is your satisfaction, and we are committed to resolving any issues you encounter as efficiently as possible. If you have any further questions or concerns, please do not hesitate to reach out.Best regards,Kidscasting Team

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