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Customer ReviewsforKidsCasting.com
66 Customer Reviews
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Review from Keyna V
5 stars07/17/2024
Because of KidsCasting my daughter did her first acting job and was able to discover and be enchanted by the artistic world. She is now in a talent agency that gets her more jobs and still lets her be on KidsCasting!Review from Krissy S
1 star06/12/2024
I rarely used the site. When first signing up its gives you monthly price and says cancel anytime. But actually charges you the full year. I just let it go. Then when using the site, its not customer friendly. I eventually just stopped using it, but because I paid for it I just left it as is. Then I just got a charge resently for it. Not aware it was auto subscription. If i I knew that I would of canceled it months ago. I did try to get a refund but they would not budge. So it basically rips you off. Even if you dont want the subscription for the year. Why would you not give a refund if you dont want the services? I even asked if it could be prorated, for the month or the few weeks since they charged me.KidsCasting.com Response
06/18/2024
Dear ******,Thank you for sharing your feedback. We are very sorry for any trouble you had with our service. We want to assure you that your request for a refund did not go unnoticed.We refunded the latest charge debited from your account for $120.00 on the same day you contacted us. A refund confirmation was sent to your email. Depending on your banks policy, the credit should appear in your account within 2-3 business days. Please check your account, as the money may have already been returned.Regarding your concerns about our sign-up process and auto-renewal policy, we want you to know that we strive to clarify all terms during the sign-up process. Users are informed of the pricing structure and auto-renewal feature when signing up to ensure continuous service. We regret that this might not have been apparent and will work to improve our communication to prevent future misunderstandings.We want you to know that our top priority is your satisfaction, and we are committed to resolving any issues you encounter as efficiently as possible. If you have any further questions or concerns, please do not hesitate to reach out.Best regards,Kidscasting TeamReview from Janie L
5 stars05/24/2024
Experience has been great my son loves taking picture. Cant wait to see what else is in store for my lil one??KidsCasting.com Response
05/27/2024
Dear *****,Thank you so much for your wonderful feedback! We're thrilled to hear that your son is enjoying taking pictures. It's always a joy to see young ones discovering their creativity. Stay tuned for more exciting activities and features we have planned. We're excited to continue this journey with you and your little one!Review from richardine g
5 stars03/18/2024
Ive been with ************ for a few months now. So far I can honestly say they have brought my children and I so many opportunities. I am well please.KidsCasting.com Response
03/19/2024
Dear **********,We sincerely appreciate your positive review of ***********. It's fantastic to hear that we've brought numerous opportunities to you and your children in just a few months.Your satisfaction is our utmost priority, and we're thrilled to have been a part of your journey. Should you ever need assistance or have any questions, please don't hesitate to contact us.Thank you once again for choosing ***********. We're excited to continue providing you with valuable opportunities in the future!*********** Support TeamReview from Cassandra D
5 stars01/15/2024
Great experience with a modeling event with ***************************. Helpful to see other kids and what is going on in the industry. Great feedback/helpful tips. And TRULY appreciate the list that alerts to fraud. First time using the platform, and would definitely recommend to others. They can see how much my granddaughter has blossomed, and how much she learned from the teachings at the event. Looking forward to more!!!KidsCasting.com Response
01/17/2024
Dear *********,Thank you for sharing your positive experience. We're thrilled to hear about your granddaughter's growth and the helpful tips received. We appreciate your recommendation and look forward to more successful events together!Review from Skylar B
1 star12/30/2023
Went to sign up to pay 5 bucks a month for it to charge me 120 dollars for a 2 year subscription. Would like my money back just signed up less than an hour ago not interested cannot trust this companyKidsCasting.com Response
01/03/2024
Dear ******,We sincerely regret any inconvenience you encountered during the sign-up process, and we appreciate your patience and understanding.At ***********, transparency and customer satisfaction are paramount, and we want to ensure every member has a positive experience with our service. We acknowledged your concerns about the subscription fees and have taken immediate action to address them.After reviewing your account, we confirm that you opted for the 24-month subscription plan, which carries a discounted rate of $120.00. However, upon receiving your refund request on January 1, ****, we promptly processed a refund for the full amount, and you can anticipate the credited funds within 1-2 business days, depending on your banks refund policy.The regular monthly rate for our service is $35.99. We offer discounted rates for extended subscription periods, requiring payment for the chosen duration. We hope this helps clear up any confusion about the billing structure.We genuinely appreciate your understanding and cooperation in this matter. Our team is committed to continuously improving our services, and your feedback plays a crucial role in helping us achieve that goal.Should you have any further questions or concerns, please do not hesitate to contact us at ************************Review from April G
5 stars12/21/2023
Easy, affordable, safe and worth it!I love *********** and it has brought so many opportunities for my child and our family.KidsCasting.com Response
12/22/2023
Hello April,We're genuinely grateful for your positive review! Your feedback on *********** **********-friendly, budget-friendly, and secure for your child has made our day. It's fantastic that our platform has opened doors to exciting opportunities for your family. Thank you for choosing Kidscastingwe're thrilled to be part of your child's journey in the entertainment world.Best regards,*********** TeamReview from Kerry K
5 stars12/14/2023
As a mother from ****** with some experience working in the talent world, I initially had my reservations and was unsure about an online casting call company. But now, I often recommend *********** to parents I know. The website is simple to sign-up and use, the customer service is fast and friendly, and it has been worth every *****. After only a few months of my daughter expressing interest in acting, she was selected for 2 amazing casting opportunities (was called back for 1 and booked for 1). There are fun local opportunties available for ********* all of the time, too. I'm happy to see her confidence skyrocket and, no matter how many bookings she gets over time, I'm so happy to know that this WHOLE process has built character (resilience, hard work, patience) and helped her believe in herself. I think parents just need to sign up with realistic expectations of how this site works and they'll be a satisfied customer: this is a casting calls website connecting you to opportunities for your child (various talent jobs are posted and you apply, or are invited to apply). *********** is not your personal talent agent (although worth exploring, too); and, like any talent audition, there are no guarantees. It's up to parents to apply to jobs and keep it positive, encouraging, and low-pressure. Apply...Audition... move on to the next (don't fret or lose sleep over anything; be grateful, work hard, and remain humbly open to the next opportunity that presents itself. Best advice my daughter received yet). Parents, you can also take advantage of the trainings and resources and casting calls/auditions for talent agencies via ***********. Always worth applying. More auditions = more practice!If your child is talented and sincerely interested in this work, (and regardless if you also have a talent agent), I recommend ***********. Your child will benefit in more ways than you realize, even if it's knowing that you care about their ambitions and believe in them.KidsCasting.com Response
12/15/2023
Dear *****,Thank you so much for taking the time to share your positive experience with *********** on BBB. We are thrilled to hear about your journey with us and your daughter's success in landing two fantastic casting opportunities!It warms our hearts to know that *********** has boosted your daughter's confidence and contributed to her personal growth. We greatly appreciate your recognition of the website's user-friendly interface, fast and friendly customer service, and the overall positive impact on your family.Your insights into managing expectations and approaching the casting process positively and encouragingly are invaluable. We believe fostering resilience, hard work, and patience in children is just as crucial as providing casting opportunities. Your advice to parents about applying, auditioning, and staying positive resonates deeply with our mission.We are delighted that *********** has been a beneficial resource for your family, offering both local opportunities for ********* and access to training resources. Your recommendation means the world to us, and we are grateful to have the chance to contribute to your daughter's journey in the talent world.Thank you again for your glowing review, *****. We look forward to continuing to support your daughter's aspirations and being a part of her ongoing success in acting.Best regards,The *********** TeamReview from Diana T
5 stars11/08/2023
*********** it's it real good opportunity for our kids I enrolled my daughter and my son 2 weeks ago and my daughter has been selected and aprove already for be that November 2023 child/teen special Edition fashion magazine only online summits hopefully this it's true and ???? this take her to next step and my son get some chances to im been putting aplicacins but not hearing nothing yet from others in person we ready to start this new and amazing journeyKidsCasting.com Response
11/09/2023
Hello, *************** Congratulations to your daughter for securing a spot in the November 2023 special edition, and we wish her all the best on this exciting journey into the fashion world. Keep the momentum going for your son opportunities await! Best of luck to both of them. ??Review from Carla N
4 stars09/15/2023
My overall experience with this platform has been positive. My daughter landed two modeling gigs, 1 commercial, and 1 TV Movie docuseries role with this platform. I also like that they offer webcasts to their members which helps parents prepare their children for success.KidsCasting.com Response
09/18/2023
Dear *****, We genuinely appreciate your positive feedback and are thrilled to hear about your daughter's impressive achievements through our platform. Landing two modeling gigs, including a commercial and a TV Movie docuseries role, is no small feat, and we couldn't be happier for her.At our core, we're dedicated to helping talented individuals like your daughter realize their dreams. It's truly heartening to see her success, and your words of encouragement mean the world to us. Rest assured, we'll continue to work diligently to provide opportunities and support for your family and our entire community.Please don't hesitate to reach out if you have any questions, need further assistance, or have more success stories to share. We're excited to be a part of your journey and look forward to more remarkable achievements ahead! Thank you for choosing our platform.
Customer Review Rating
Average of 66 Customer Reviews
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