Business ProfileforCommonwealth Central Credit Union

In 2015 I set up a Commonwealth account for my adopted daughter who was 18 at the time. I requested that Commonwealth block her debit card from making any purchases if the funds were not in her account. To prevent any overdraft fees. In June ************************************************************ 60 days. By then her overdraft fees reached $935.49. They took it out of my account without my knowledge.I logged into my account on Wednesday, June 3, 2024, and discovered the withdrawal.I called and spoke to ****** (who was very rude) he informed me they sent letters regarding this matter to my daughter. My question is, why didn't they send the letter to me or call me since I'm the account owner? In addition to this, Commonwealth had the nerve to delete (hide) my checking account. I was not able to access it online. I called June 3, 2024, and asked what happened to my account. A telephone representative apologized and found the deleted account containing $649.00. Said it would show up online by the end of the day. Which never happened.I called back the next day and they walked me through it to access my account.Another question, why was it deleted in the first place?What bothers me the most is I've been a loyal customer for 37 of the 65 years they have been in business.Another disappointment with their service happened on April 5, 2023, and October 4, 2023. Both times Commonwealth falsely reported me 30 days late on an unknown account to the ********************** bureau.I called ****** in April and October about the false credit reporting. He checked my account and discovered I had never been late. I asked, will this happen again? I didn't need this on my credit report. ****** said he'd check into it. He told me to call him the following Monday. Which I did and was informed he was on vacation. He never called or tried to reach out to me concerning this matter.Now I'm forced to seek legal action.This kind of service is Unacceptable.Very Disappointed Customer!