Reviews

Review Details

• Review fromMary S

  Date: 04/11/2025

  1 star
  Worst online experience ever! After ordering a dress for a wedding it took over a month to receive. The dress was ill fitting and made of the most awful material. I requested a return and refund. First they offered me $15 for a $100 order of if I would keep it. Went back and forth through email several times. They finally allowed me to return if I paid shipping. Shipping cost nearly $50 as it was going to the ***, NOT! an ***************** Have yet to receive a refund. Probably never will. DO NOT BUY FROM THIS COMPANY!!!! Only 1 star because it wouldnt allow zero!

• Review fromSarah O

  Date: 04/08/2025

  1 star
  My experience is like all the others. The items arrived but did not fit as expected. When I contacted the company and asked for a refund and how to return the items they stated bargaining with me! Offering me a much smaller refund and permission to keep the items which I didn't want. After 3 more ************ emails offering a slightly larger refund each time, they said they'd give me a full refund but I would have to pay for shipping to the ********************! I have gotten them flagged with my credit card. I wish I knew something else to do to help prevent more people getting scammed like all of us.

• Review fromSusan H

  Date: 03/15/2025

  1 star
  I received a dress that was clearly very small and tried to contact the company through their email multiple times to return with no response. *************

• Review fromLinda G

  Date: 06/29/2024

  1 star
  Deuyo is advertised through ******** and purports to be a ladies clothing company where clothing is manufactured specifically in **************. They say they also have facilities in other parts of *** and ****** and **. I ordered clothing on 4/30/2024, dresses which cost $92.45 including a $15 shipping fee. The packaging clearly showed Asian characters on the original label. I did not receive it until 6/1/2024. I hung the dresses up and took a look at them and was not happy with their quality. The Deuyo website claims returns accepted within 30 days. I contacted their customer service (no phone number provided, email only). They offered me $28 and said to keep the items. I said no, please send form as per your website to start return. They then gave final offer of $35 and keep merchandise or return at your own cost for full refund. They then proceeded to give be an address (will provide exact if helpful) in ***** to return the package to at my own expense; not anywhere near the *** where they claim to make the garments. I did contact my credit card company to file a refund as I have no interest in spending more money in this endeavor especially when was clear they didnt really want the items returned. It appears they are now operating under a different name but are avoiding telling people where they operate from.

• Review fromTammy B

  Date: 06/27/2024

  1 star
  I think Deuyo is a complete scam. Why? I spent $332.00 on stuff from them three months ago and have not received them. I emailed them about 3 weeks after I ordered and they told me I should receive a tracking number soon. Another week later, I tried emailing them, but the email never went through. So, I contacted the customer help link online and I could not believe it! The help line requested a $1 and your credit card number to get help from anybody! Ugh! I was not happy at all. After that, no matter what I did, there was no one I could talk to about my order. Did I mention I spent $332.00? That's a lot of money to me! They claimed to be located in ************** in their ad, and in writing, they state your order should arrive within 8-10 days. If anything were to cause a delay, they would email you and let you know. Nothing from them at all. Well, they aren't located in **************, and no calls came to me, and if i wanted help from someone, i had to pay for it?! I not only want my $332.00 back, but I want the things I ordered. I deserve it and no company should be allowed to do this to their clients. Its illegal, its ethically wrong, and its just plain rude. And $332.00 us a LOT of money to me.

• Review fromTammy A

  Date: 06/19/2024

  1 star
  DO NOT purchase from this company. This company is totally based on tricking the customer. I ordered two dresses for $82.00 They arrived but did not fit at all. Their website said " Moneyback guarantee" (notice it does not say 100%) and claimed that the products were made in and delivered from the ***. When I asked for a refund mailing they offered me a $12 refund. When I refused that they offered a $24 refund and so it went up to $40.00. They told me I could only get a full refund if I returned the clothes to a DUBAI address!! At this point I contacted my credit card company and Deuyo sent a full refund to my card. I seriously worry about their employees, if this is how their customers are treated.

• Review fromJean G

  Date: 06/12/2024

  1 star
  6/12/24 Do not purchase anything from this company! I ordered 2 dresses for an upcoming wedding. I planned to return one of them after choosing my favorite. I saw that they advertised 30 day money-back guarantee. ******* arrived in about 2 weeks. They were of very poor quality, thin material and not the correct size. I was unable to use either dress. I immediately read through their return policy and was stunned to find out that they will only accept a return if there was a quality problem. However, since there was a definite issue with quality, I requested a return as they outlined and have heard NOTHING back from them. It is now 3 weeks later and still no word back from them after further attempts to contact them. I was charged $93.08 for 2 cheap dresses from a disreputable company. Buyer beware!

• Review fromSusan K

  Date: 06/09/2024

  1 star
  After purchasing from this bogus company with the understanding that they accepted returns...that is not true at all . They said you needed a refund label to be sent to you . They refused to reply to my request.The products are of poor quality and sizing.I asked for a full refund and after finally replying they offered me $16.00 for the trash that they sent me I am not sure how they allow this company to even be in business with all of the bad reviews they have received ?? One ? was the least I could put in...they deserve 0

• Review fromJoyce D

  Date: 05/17/2024

  1 star
  This is a sham business. They go by several different names such as indiefit. They claim the clothing is made in **********, but it is made in *****. Cheap material. Does not look like pictured. I have asked for a refund several times. They always dodge by either not answering or offering a small portion of money if I keep it all. ( 3 unwearable items). Buyer beware. They also sent no invoice in the bag and no return address

• Review fromGail S

  Date: 05/14/2024

  1 star
  Crooks - product received was not the same as pictured. Weird demands by email from customer service (no phone number) after I requested a refund. This included a request for me to take a picture of the dress, then offered me $6 refund against a $55 charge when I refused to send a picture - and I could keep the dress. They advertised on ******** that they were from ************** - obviously - that was a lie. I contacted my credit card company and I am filing complaints everywhere. They are truly crooks.