Business ProfileforShadePro Inc

Ordered 5 Complete Slideout Awnings in all White on May 6, 2022. Received an order and shipment confirmation email on May 11, 2022 but no tracking. On July 12, 2022 still no package so called them. They gave me tracking info next day. Items show up July 15, 2022 but material and strips are wrong color. They were black, when the order form clearly showed white. I call them same day and report. They advise that new material and strips will be sent. Replacements arrive July 22, 2022. There are only 4 replacement awning material and the replacement strips are not full matching lengths like the original, but rather cut down into multiple pieces, some as short as 8 inches, requiring more work for installation. They cut these down to save on shipping cost on their end. The strips need to be replaced with one-piece lengths that appropriately match each awning and they need to send me the other piece of material in white.I had ordered these 3 months ago, when the temperature was not in the triple digits and I would have been able to install them myself. It is now too hot for me to be able to complete the job on my own so they need to compensate with partial refund so I can hire a second hand, or send a company to install. If they are unable to do this then I am requesting a full refund and they must arrange for pickup and pay for return shipping since none of this is due to any action on my part.