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            Business ProfileSideshow Collectibles

            Collectibles
            BBB accredited business

            Contact Information

            2630 Conejo Spectrum St

            Thousand Oaks, CA 91320-1450

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            Customer Reviews

            4.51/5

            Average of 85 Customer Reviews

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            Customer Complaints

            25 complaints closed in last 3 years

            5 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/12/2011

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company's business is online sales of high-end collectible statues, busts and figures, art books and pop culture art prints.

            Business Details

            Location of This Business
            2630 Conejo Spectrum St, Thousand Oaks, CA 91320-1450
            Email this Business
            BBB File Opened:
            12/16/2005
            Years in Business:
            30
            Business Started:
            1/1/1994
            Business Started Locally:
            1/1/1994
            Business Incorporated:
            1/1/1994
            Accredited Since:
            1/12/2011
            Type of Entity:
            Corporation
            Number of Employees:
            99
            Alternate Business Name
            • Pop Culture Shock Collectibles
            • Sideshow
            Business Management
            • Ms. Robin Selvaggi, Vice President of Marketing
            • Mr. Steven Collazo, Customer Support Manager
            Contact Information

            Principal

            • Ms. Robin Selvaggi, Vice President of Marketing
            • Mr. Steven Collazo, Customer Support Manager

            Customer Contact

            • Mr. Steven Collazo, Customer Support Manager
            Additional Contact Information

            Fax Numbers

            • (805) 214-2190
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

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            Customer Complaints

            25 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            02/28/2024

            Complaint Type:
            Product Issues
            Status:
            Answered
            Sideshow Collectibles **** ****** ******** **, Newbury Park, CA 91320. Phone number ###-###-####. I placed an order with Sideshow Collectibles on 12/16/2022. I canceled a portion of this order on 1/19/2024 due to a delay from the manufacturer. Sideshow has refunded all my money but my deposit, which I’m entitled to, because the delay was from the manufacturer. They blame my credit card but all other funds have been returned and cleared my credit card. Order number aar70909
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            Read 24 More Complaints

            Customer Reviews

            85 Customer Reviews

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            Most Recent Customer Review

            Brandon K

            12/20/2023

            They offered an item at a discount but then claimed that the discount was in error after charging my credit card and sending me an order confirmation. They told me if I wanted to keep the item I would have to pay just over double what the item was being sold for otherwise they would cancel the order. They have had my money for 48 hours before contacting me telling me I need to pay more for the item. My concerns were not addressed when I contacted customer service refusing to pay more for an item already paid for. This is borderline bait and switch and if anything false advertising.
            Read 84 More Customer Reviews

            Local BBB

            BBB of the Tri-Counties

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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