Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:12/07/2023

  Type:Delivery Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I never received my order Order #DJCIGJRQF Gloves

  Business Response

  Date: 12/14/2023

   

  According to the available tracking information, this order was delivered on 12/7:

  ****.com - **** Tracking Results

  If the above link does not work, please cut and paste the below URL to your browser.

  ************************************************************************************

  If this order has not been delivered, please contact us at ******************************* and we would be happy to help.

   

• Initial Complaint

  Date:12/01/2023

  Type:Delivery Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I ordered 2 sound speakers manufactured by SounDXT deal price; $19.99 from the Fox and Friends show and website Mega Morning Deals. I ordered around November 22/23 2023. Upon checking I received no notice of the order but on checking my bank statement the payment was taken out of my account on 11/24/2023 from SP Megamorning Valley Village. I have tried contacting the company on their website there is no way to check on an order on site. The phone they give: ************ does not let your call go through and ends the call!!!!

  Business Response

  Date: 12/04/2023

   

  We are not sure why this customer can't reach us - our phones are working and we are answering calls daily from 9am to 5pm ET.  Further, if we are unable to answer customer should be able to leave a message.

  Customer can also reach us via email at *******************************  

  Customer was sent a system generated email confirmation upon completion of this order, and a shipment notification upon shipment of the order.  However, according to our system records, these notifications were not delivered, possibly due to an incorrect email address.

  Please see attached screen shot. 

  According to the available tracking information, this order is currently en route:

   

  ****.com - **** Tracking Results

   

  We request that customer please provide an alternate email address to the one we have on file - ************************** and we will resend these notifications.

  Customer Answer

  Date: 12/07/2023

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  I have received my order, thank you.
  Sincerely,
  
  *********************************

• Initial Complaint

  Date:08/14/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On August 3, 2023 I purchased from Mega Morning Deals thru FOX a *********** 3.Once I received it I realized the *********** was much too heavy to exercise with and wanted to return it. I have contacted them looking for an address to return this item. I have contacted them and least six times for their address - to no avail. The purchase price was $39.95.My order # is ****** - DHL tracking number is: 936121E+21.Would like my account credited OR if necessary an address to return this item for credit.Thank you.

• Initial Complaint

  Date:08/07/2023

  Type:Delivery Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  DO NOT BUY FROM MEGA MORNING DEALS..I placed an order from MegaMorning deals and never received what I ordered. I ordered from them on 7/19/23 when they were selling a blowout brush on the ************* morning show. They charged my credit card along with shipping and handling and I never received it. I called, and then emailed on 7/28/23 asking about the status of my order and they replied by email saying allow 5-7 business days to ship and I should receive an email within ***** business hours with tracking information. I never received an email with tracking information as they said. I still have not received any information about my order. They do not honor refunds, nor will they give you one. They are a SCAM!!!! I cant believe Fox and Friends Morning Show would have them promote and sell their products on their show to people when they are truly scamming people out of their hard earned money. Im not rich, and I thought I was getting something at a good price from a reputable company, especially since Fox and Friends were promoting them on their show. Boy was I wrong! THEY ARE SUCH A FRAUD!!! PLEASE WHATEVER YOU DO, DO NOT BUY FROM MegaMorning Deals!

  Business Response

  Date: 09/20/2023

   

  Hello BBB Team,

  
  This order tracks as delivered:
  
  ****.com - **** Tracking Results - (if hyperlinks are not allowed in this response area and this link does not work, please consult **** Tracking Tool using with tracking number 92612903029127543475559266).
  
  Order was placed on July 19, and was delivered on August 9, which is actually an unusually long time for this order to take to arrive, but according to the available tracking information, it was delivered.
  Complaint was posted to BBB by customer on August 7, so still before the order was received. We understand this customer's dissatisfaction with this interaction.

  A system generated email should have been automatically sent to this customer once the order was en route; we are reaching out to our fulfillment team to see if this did happen, and will provide our feedback as soon as we receive a response.

  If this message was not sent we apologize for the lack of communication and for any inconvenience caused by the delay in the delivery of this item.

  If this order still has not been received, we will gladly issue a full refund to this customer.

   

• Initial Complaint

  Date:07/25/2023

  Type:Delivery Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Ordered a robo vacuum and a cooling necklace from Fox and Friends Mega Deals three weeks ago.Havent received them yet .Cannot find any shipping information or contact information Just want my product

  Business Response

  Date: 09/20/2023

   

  Hello BBB Team, 

  Both of the items on this order and referenced in customer's complaint track as delivered:

  SmartClean V2 Smart Robo Vac with Gyroscope Navigation Technology:

  Detailed Tracking (fedex.com)   

  Carrier: ***** ,Tracking Number: 781694285740

  *********** 3 ( Portable Neck Fan with Built in AC) - BLACK:

  ****.com - **** Tracking Results

  Carrier: ****, Tracking Number: 9361211015300175347423

• Initial Complaint

  Date:04/27/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  MARCH 2023 - 3/16/2023 -- PURCHASED HENCKELS KNIVE SET. $89 -- ARRIVED VERY CHEAP IN QUALITY. MUST BE THEIR LOWEST MODEL -- AT AN UNFAIR PRICE, AS HENCKELS IS A GOOD NAME, SO WE THOUGHT IT WAS A GOOD VALUE. NOT. TRIED ONE, VERY WOBBLY (THIN) WHEN YOU GO TO CUT AN APPLE. CALLED TO RETURN AND MEGA DEALS THRU FOX AND FRIENDS DOES NOT TAKE RETURNS. VERY DISAPPOINTED. BUYER BEWARE. APPARENTLY PRIOR TO HITTING - PLACE ORDER -- IT STATES NO RETURNS. I DID NOT SEE IT. THEY SHOULD HAVE TO STATE THIS IN THE SEGMENT.TRUSTED THE SHOW, TRUSTED THE OFFERING. I GOT SCAMMED. SHORT MONEY, WILL NEVER BUY FROM MEGA DEALS AGAIN. YOU GET WHAT YOU PAY FOR, NO DEALS THERE.

• Initial Complaint

  Date:04/14/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I Have ordered a electric toothbrush from Mega Morning deals .I have paid with **************** card on 3/19/23 The toothbrush is faulty and not usable.. i would like to return it and get a refund, $ ***** They had no invoice or information ..I tried to to get in touch with Mega Morning deals, no answer.Tried calling and left messages with the company ************. they don't return calls.THank you for your help. *********************** ************************************************ /

  Business Response

  Date: 11/08/2023

  This customer initiated a chargeback with American Express.  An attempt was made to issue a refund in good faith but that is not possible when a chargeback has been issued.  We are unable to resolve this any further.

• Initial Complaint

  Date:04/14/2023

  Type:Delivery Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I ordered a purse (blue and white) from Mega Morning Deals on March 19, 2023. On April 10, I e-mail them to find out WHY they had not shipped my item...they replied they needed to verify my address (had already given my PO Box # AND my physical address). So again told them my addresses. They then shipped the item. I was tracking it and went to pick this item up today (4-14-23). I refused it because they wanted me to pay postage of $16.30....not only that....the name was not even my name! and yes...it was a purse because you could feel the shape etc. So the postal employee opened it up...it was a PINK purse!!! I contacted my credit card company and filed a dispute. I will never, ever do business with this company again! Don't know if my complaining to BBB will do any good since Mega Morning Deals isn't listed with BBB.

  Business Response

  Date: 11/08/2023

  A refund for this order was issued on April 15, 2023.  An auto generated email was sent to the customer to inform of the refund at that time.   

• Initial Complaint

  Date:04/12/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I ordered item from MegaMorningDeals on March 16th funds were withdrawn on that day. Ive written 3 times 2 customer service, each time different excuse. 28 days later I want my money back. FOX should not use this Company #*******. $44.95 *********************************** straw Top Handle Satchel.4/7/23 ******* **************** Team

  Business Response

  Date: 11/08/2023

  A refund was issued on 11/08/23.  An auto generated email was sent to the customer to inform of the refund.

• Initial Complaint

  Date:04/05/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  3 weeks ago I ordered from morning mega deals 2 roomba like floor cleaners for 97 dollars each. I final got one of them. It is a useless item. There was no discription of item and my fault I fell for it. Try to return. Was told thatvI could not. It never said on purchase order that it couldnt be returned. In fact there was a link labeled returns and refunds. I assumed that they were allowed. 200 bucks is a lot to forget about. The fact is they are selling bogus products that are junk and don't work. They should be ashamed of themselves and shut down. I JUST WANT MY MONEY BACK. Its not like money is easy to come by these days, and they know it.