Customer ReviewsforFarmers Insurance

I was side swiped by one of this companies insured yesterday morning on my drivers side while coming down a one lane road-approximately at ************************************************************. The driver of the other vehicle was apparently coming out of a parking lot at approximately ******************************* As I was starting to take off her car came from my left side out of no where, swiping my drivers side bumper and damaging the right side of her rear passenger door and tire bumber. We immediately pulled over to ***** the situation at approximately ******************************* She explained that she was under the impression that the car behind me was giving her the signal to go and she somehow ended up speeding in front of me, swiping my car in the process. Because more damage was done to her vehicle this company is telling me that I hit this lady on MY drivers side on a 2-way-1-lane each direction as cars were headed her way north and only one lane of traffic on the side of the road she was turning to!!! When talking to the representative *************************, she was extremely condescending and not taking into account what actually happened at all. I am a black woman hit by a white woman who obviously cried wolf too another white woman. I have heard several instances of racism with this company who does not even insure black people!!! There are police cameras at the corner near where this happened that I will have pulled off necessary!!! I will not be discriminated against in this way!! If I hit that woman, I'd have no problem admitting that and certainly wouldn't be filing this complaint. All I want is to be paid for the damage that their insured did to my car!!! And to not be treated like c*** by their adjusters over something that was NOT my fault!!!!!

If I could leave less then a star I would. I was hit while on vacation and its been 2 months still no where because my own insurance has to be used which is farmers even though it was other persons fault. Michigan law is insane but has nothing to do with the fact that my insurance is trying to steer me to use a mos insurance owned body shop because they get a discount on labor rates and trying to claim to me that regional labor rates are ***** an hour lol this is such a joke. They want me to pay 1900 of the 5600 estimate and they are getting the full amount back from the person who hit me but I will not get my money back. The adjuster refuses for anyone to talk to her boss or manager has been nasty to body shop manager and myself if we can speak to her. We will call and she will email while the phone rings do not use this company was also informed they are having the biggest rate jump nationwide this year.

They are very uncooperative during the process of my claim. They are not responsive and not willing to pay for damages and repairs . Gave me a lot of stress and left me hanging which ended up me paying for my supposedly claim!

If I could do no stars I would. I used them for my Workers comp insurance for years. Price checked them and found out they were double the cost, so I switched. When I did, they decided to "audit" and charged another $1100.00. Be forewarned, they are not trustworthy to say the least. I never filed a claim, ever.

I missed an insurance payment my first year paying my required fr-44 car insurance for my DUI conviction. I was previously informed that if i miss a payment that my 3 years starts over. So i thought i had to start over. I paid my 3 year minimum fr-44 car insurance from the date I missed the payment and called to confirm I was finished and no longer required to pay. The representative told me I over paid 6 months and I was owed a refund of the 6 months. Once I called back on July 7th ************************************************************************************ That's totally not fair because they don't let you know when you are no longer required to pay and also I was given incorrect information.

My wife got into a car accident and farmers is making it literally impossible for her to receive her lost wages. Our policy covers ****** dollars in medical costs and lost wages per person and farmers is doing everything in their power to not uphold the policy. I sincerely do not recommend this insurance whatsoever, because who wants to go through more hardships after an accident. Its been a month and a week and we havent received a dime whatever you freaking do avoid this insurance company. Better off with state farm or geico. If farmers refuses to uphold its policy I will be forced to change insurance providers.