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            Business ProfileMusic Reports

            Music

            Contact Information

            21122 Erwin St

            Woodland Hills, CA 91367-3712

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            (818) 558-1400

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            21122 Erwin St, Woodland Hills, CA 91367-3712
            BBB File Opened:
            4/24/2019
            Read More Business Details and See Alerts

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/15/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            I've been a publishing member of MusicReports for 5 years. I received statements and ***'s for all music that was uploaded via their spreadsheet up until 2020, when majority of my catalogue disappeared from my account. This is around the same time that my music was used heavily by the *************** and other professional sports brands via clients like Tik Tok, and streamed heavily on ******** Since 2020, I have sent several emails to the MusicReports support team with questions about the disappearance of my catalogue, 3 of them being this year alone. I have even re-uploaded the music. I'm yet to receive a response from support or any agent about my catalogue, while on the other hand I receive emails about statements available with no change to my catalogue. It's a shame and discouraging that a company with such a reputation would lead an unsatisfied client to file a complaint here just for a response.
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            Read 3 More Complaints

            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            brad W

            01/31/2024

            0 stars. I'm receiving **** for royalties that I haven't received. Trying to talk with anyone. Goes to voicemail. Nobody responds. I'm going to have to proceed with the next step.

            Music Reports Response

            02/01/2024

            It's possible this review was written prior to our response, but I can confirm we corrected the error on our end, provided a revised **** to this publisher via email, and issued a corrected **** to the **** No personal information was compromised as a result of the error.
            Read 1 More Customer Review

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