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Online Retailer

Cortexi

This business is NOT BBB Accredited.

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76 Customer Reviews

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  • Review from Maureen B

    1 star

    01/26/2025

    Todays date is January 26, 2025. I purchased six bottles of this product in May 2023, and the package was signed and shipped by ***** *******. Their ad promised that the product will restore my ear from the ringing. I am currently on my last bottle, which will last through February and March 2025. Ive been taking this supplement for over a year now without any noticeable improvement. I continued using it because it cost me $59.94, and I remained hopeful. However, after such a long time with no results, Ive concluded that it doesnt workat least not for me. I waited until today, January 26, 2025, to write this review because I wanted to give it ample time. Just wanted to share my experience.
  • Review from Bonnie W

    1 star

    09/16/2024

    Been using since February 2024. Filed to get refund at 60 days. They asked me to wait and use another month which I did. Filed at 3 months. No response Does not work. No change whatsoever

    Cortexi Response

    09/18/2024

    Hello ******, thank you for your feedback. I'm sorry the product did not work for you, weve processed a full refund for your purchase,
    Please allow 3 - 5 business days for the refund to be posted your account.


    If there is anything else we can help with, please do not hesitate to contact us directly.


    Thank you!
  • Review from Thomas L

    1 star

    09/14/2024

    Faithfully took as directed for three months. This product does not work at all. Total scam.

    Cortexi Response

    09/16/2024

    Hi ******, I can see here that both of your purchases have been refunded. 
    Please allow 3 - 5 business days for the second refund to be posted your account. 

    If there is anything else we can help with, please do not hesitate to contact us directly. 

    Thank you! 
  • Review from GORD Z

    1 star

    07/17/2024

    nothing but a scam, why are they not shut down by now!
  • Review from Peter A

    1 star

    07/08/2024

    Did not work at all..was 100% money back guarantee if notified within 60 days of purchase...was very difficult to get my money returned. Customer representative was very indignant...do not recommend the product..

    Cortexi Response

    07/11/2024

    Hi *****, 

    I can see here that a refund was in fact approved for your purchase. 
    Please allow 5 - 7 business days for that to be reelected on your statement. 

    Do not hesitate to reach out to us if any further questions. 

    Thank you,
  • Review from Ramil P

    4 stars

    07/01/2024

    I was having some hearing problems and use a hearing aid. I bought this hoping to improve my hearing, and after using it for about 14 days, I've noticed some good improvements so far, but hope there is more to come. There have been no side effects to report either, which is a relief. I plan to continue taking it in hopes of seeing even more of a difference.Additionally, I was very pleased with their customer service. They were responsive and helpful, answering all my questions promptly. Overall, I'm very satisfied with this product and the support I've received. Four stars!

    Cortexi Response

    07/02/2024

    Thank you for your feedback! We're thrilled to hear about your positive experience and the improvements you've noticed. We're here to support you on your journey and are delighted our customer service met your expectations. We hope you continue to see even more benefits. If you have any further questions, feel free to reach out. Thank you for choosing our product!
  • Review from Jennifer N

    5 stars

    06/26/2024

    I've been suffering with severe tinnitus for over 8 years now. I didn't expect this product to remove my tinnitus, just to lower the volume to a level to have a more quality of life . This product did just that , I take 1 full dropper at breakfast and 1 full dropper at supper. I still get some bad days , but more good days than bad . Glad I tried this product, after my first month of using it, I ordered 3 more bottles.

    Cortexi Response

    06/27/2024

    Thank you for sharing your experience! We're so glad to hear that our product has helped improve your quality of life. Your detailed feedback is greatly appreciated, and we're thrilled that you've decided to continue using it. Wishing you more good days ahead!

    Thanks again! 
  • Review from Gloria H

    5 stars

    06/23/2024

    Cortexi has exceeded my expectations. Bought a 6 month supply back in February and it has significantly improved my tinnitus. I highly recommend them to anyone looking for relief. This product definitely deserves a five-star rating!

    Cortexi Response

    06/27/2024

    Thank you for your feedback! We're thrilled to hear that Cortexi has made such a positive impact on your tinnitus. Your recommendation means a lot to us.

    Please feel free to reach out again at anytime. 

    Thank you! 
  • Review from David W

    1 star

    06/20/2024

    I went online and found out about Cortexi. After watching a video for about 20 minutes I was convinced enough to try the product. I started to order 1 bottle but the website convinced me I should order 3 bottles so I did. I believe the cost was $90 plus dollors. I have suffered from severe tinnitus for years. After faithfully takeing the medication for 90 days I still suffer from tinnitus; if anything it has become worse. and oops! the 60 day refund period has elapsed so no refund. I am still going to send them back the empty bottles.
  • Review from Patricia W

    1 star

    06/11/2024

    This is a scam. I bought three bottles. I have never miss** a dose and it does not work. I have had tinnitus for years. The advertisement on TV about it gets rid of tennitus is a lie it does not work and you order it, takes a month to get so when you use it and it is not working, request a refund and your time limit has expir**. People ne** to be aware. If it has help ** your tinnitus is minor

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