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Business Profile

Background Checks

FastBackgroundCheck.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Background Checks.

Complaints

Customer Complaints Summary

  • 429 complaints in the last 3 years.
  • 234 complaints in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/27/2026

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company refuses to remove my information from their website. I am a first responder in a state that they refuse to remove. My information is being used by people in my profession to stalk and harass me. I have tried to appeal to the company but they are still refusing to remove my information. It is sickening that they are doing this and are the sole cause of endangering my safety and well being.

    Business Response

    Date: 11/03/2026

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  REMOVEDis dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a REMOVED(REMOVED) as defined by the REMOVED(Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 11/04/2026

     
    Hi BBB, 

    I'm satisfied with the business's resolution to complaint ID REMOVED.  

    Thank you.

    REMOVED

  • Initial Complaint

    Date:10/21/2026

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am federal law enforcement and live in the state of REMOVED, which protects my law enforcement status by not publicly posting any of my private information. I discovered that this background check company had all of my information listed when some of my former inmates at the maximum security federal penitentiary tried to find me. I initiated the request to remove my information from their website back in July of 2026. I got a response indicating that I need to do an appeal, which I completed. I then received an email a few days later indicating that they would remove my information and asked me to give them 3 to 4 days. This was back in July. The information is still there today, and I responded to the email and then they told me I had to go through the appeal process REMOVEDdoesnt have a phone number to speak to anybody about the constant loop that I am on, and I want my information removed effective immediately. My safety is in jeopardy, and this is unacceptable

    Business Response

    Date: 10/29/2026

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  REMOVEDis dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a REMOVED(REMOVED) as defined by the REMOVED(Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 11/05/2026

     
    Hi BBB, 

    I'm satisfied with the business's resolution to complaint ID REMOVED.  Please note that if they put it back on their website, I will be filing another complaint

    Thank you.

    REMOVED

  • Initial Complaint

    Date:10/16/2026

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This website makes it impossible to opt-out. Whether its a confusing UI or hidden button, their form will reject you at every opportunity. After managing to conquer their website, you'll be told you've been sent an email and to fill out ANOTHER form, which they will then accept only to send you an instantaneous email stating that your state doesn't have laws that they have to follow to remove your information from their website. This couldn't be a shadier or less ethical business.

    Business Response

    Date: 10/22/2026

    Hello,

    We are unable to process or review consumer privacy requests through the Better Business Bureau. We have established procedures for submitting privacy requests, which are outlined in our website's Privacy Notice.

    We ask that the consumer use our designated request methods so their request can be properly reviewed and addressed in accordance with applicable law.

    Thank you for your understanding.

    Best Regards,
    FastBackgroundCheck Customer Support

    NOTE:  REMOVEDis dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a REMOVED(REMOVED) as defined by the REMOVED(Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:10/16/2026

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On October 16, 2026, I asked FastBackgroundCheck to remove my personal record from its website. Listing: REMOVEDAt 12:09 PM ET I submitted an opt-out request. At 12:10 PM ET I received a denial stating that, as a REMOVEDresident, I have no right to deletion. I submitted an appeal at 12:19 PM ET; I have received no confirmation.The company gave me no ticket or case number for my request or appeal. I gave the verification and proof the company asked for. Even so, it refused to remove my record, saying Florida residents have no right to have their information deleted. No law stops the company from removing a record voluntarily, and it is choosing not to.The listing publishes my personal phone number, REMOVED, and my home address without my consent. Because of this I get spam calls, and having my home address public is a safety concern. Compiling my name, phone number, current and past addresses, and relatives in one public profile also exposes me to being doxxed, meaning anyone can find, harass, or target me and my family at home. I am a US military veteran.I am asking for removal of MY record only (REMOVEDI am not asking about any record for my father, REMOVED(age 67).

    Business Response

    Date: 10/28/2026

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  REMOVEDis dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a REMOVED(REMOVED) as defined by the REMOVED(Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 10/28/2026

     
    Hi BBB, 

     I accept FastBackgroundCheck's response on the condition that my personal information stays removed. That means my name, home address, phone number REMOVED, age, and any listing of relatives tied to me. 

    This information was published and sold without my consent. It exposed me to spam calls and put my household's safety at risk. I had to file this complaint before it was taken down.

    My record must stay permanently suppressed and must not be re-added from any source, under any spelling or variation of my name. That includes duplicate or merged profiles. If my information reappears on FastBackgroundCheck or any affiliated site, I will reopen this matter with the BBB and file with the Florida Attorney General and the REMOVEDwithout further notice.

    REMOVED

  • Initial Complaint

    Date:10/15/2026

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have repeatedly tried over several months to remove or suppress my public FastBackgroundCheck profile without success. My formal opt-out request was matched to my record but denied based on Florida state-law applicability. A September 10, 2026 manual courtesy-suppression request received a response directing privacy requests back to the formal process.On October 15, 2026, I submitted a formal appeal. FastBackgroundCheck said review could take up to 45 days. An expedited privacy/compliance escalation was also sent that day. My request remains unresolved.Section 6.1 of FastBackgroundChecks Privacy Notice (REMOVED) describes trying to apply eligible opt-out requests to publicly available information as a courtesy. I request manual review and voluntary suppression under that published language. I am not asserting that Florida law requires deletion or requesting changes to original public records.Please manually remove or suppress my matched profile and associated information from FastBackgroundChecks public-facing search product and internal search results, and prevent external search-engine indexing to the extent FastBackgroundCheck controls it. Please confirm completion in writing, or explain specifically why courtesy suppression is declined.The matched profile is REMOVED

    Business Response

    Date: 10/28/2026

    Hello,

    We are unable to process or review consumer privacy requests through the Better Business Bureau. We have established procedures for submitting privacy requests, which are outlined in our website's Privacy Notice.

    We ask that the consumer use our designated request methods so their request can be properly reviewed and addressed in accordance with applicable law.

    Thank you for your understanding.

    Best Regards,
    FastBackgroundCheck Customer Support

    NOTE:  REMOVEDis dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a REMOVED(REMOVED) as defined by the REMOVED(Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 10/28/2026

    Complaint: 25391574
    I am rejecting this response because:

    I already used FastBackgroundChecks designated opt-out and appeal procedures. The business denied the request based on state-law eligibility, but did not address the separate courtesy-suppression policy stated in its own published Privacy Notice.

    That policy says FastBackgroundCheck will try to apply an opt-out request to publicly available information as a courtesy, even though such information may fall outside the scope of state privacy laws. My request specifically asks the company to apply that published courtesy process to my already-matched profile.

    I am not requesting alteration of government records or asserting that Florida law compels deletion. I am requesting suppression from FastBackgroundChecks public-facing search product, internal search, and related external indexing it controlsor a specific explanation for why its own published courtesy process will not be applied here.

    The businesss BBB response simply sends me back to procedures I have already completed and does not address this policy-based request. I therefore remain dissatisfied and request BBBs continued assistance in obtaining a substantive response.

    Sincerely,

    REMOVED

  • Initial Complaint

    Date:10/14/2026

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to file a formal complaint against FastBackgroundCheck.com regarding the unauthorized publication and persistent display of my highly sensitive personal information, including my full name, phone numbers, and home addresses.The public availability of this data creates severe, immediate safety and privacy concerns for me and my family, putting us at direct risk of harassment, identity theft, and stalking.I have attempted to use the business's online opt-out and removal process. However, the automated system failed to properly execute the request, or my removal attempts were ignored/denied. Data brokers must provide a functional mechanism to remove personal records upon explicit consumer demand, regardless of specific state statutory vacuums, especially when safety and privacy are compromised. The business's failure to honor my opt-out requests constitutes an unfair and harmful business practice.Desired Resolution:I demand that FastBackgroundCheck.com immediately and permanently remove, delete, and suppress all personal records, listings, and associated data points linked to my identity from its platform and database.

    Business Response

    Date: 10/16/2026

    Hello,

    If you would like to appeal the handling of your privacy request, we encourage you to submit an appeal using the process described in the Your Privacy Rights section of our Privacy Notice.

    When submitting an appeal, please identify the specific law you believe applies to your request and, to the extent you are able, briefly explain why you believe that law covers the individual identified in the request.

    Please note that replying directly to this email will not start an appeal and may not receive a response.

    Thank you again for reaching out to REMOVED. If youd like to learn more about our information practices or how we process privacy requests, please visit our Privacy Notice.

    Best Regards,
    FastBackgroundCheck Customer Support

    NOTE:  REMOVEDis dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a REMOVED(REMOVED) as defined by the REMOVED(Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

     

    Customer Answer

    Date: 10/16/2026

     
    Hi BBB, 

    I'm satisfied with the business's resolution to complaint ID REMOVED.  

    Thank you.

    REMOVEDScream

  • Initial Complaint

    Date:10/14/2026

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Refusal to Remove Publicly Accessible Personal Information I am filing this complaint against FastBackgroundCheck.com regarding its refusal to remove my personal information from its publicly accessible database.On October 13, 2026, I submitted a removal request through the companys official opt-out process. The website confirmed that my request had been submitted successfully.On October 14, 2026, I received an email denying my request because I reside in REMOVED, which the company stated does not have a comprehensive consumer privacy law applicable to its data.I subsequently contacted customer service to request voluntary removal. Instead of addressing my concerns, I received a response stating that customer service does not process privacy requests and directing me back to the same opt-out process that had already denied my REMOVEDpersonal information remains publicly accessible, including residential addresses, telephone numbers, and information identifying family members.I am concerned about the privacy and security implications of making this information readily available to anyone searching my name.The companys privacy notice discusses applying certain opt-out requests to publicly available information as a courtesy. I am requesting that FastBackgroundCheck consider voluntarily suppressing my information, regardless of whether Florida law requires it.Requested resolution:I request that FastBackgroundCheck remove or suppress my public-facing profile and associated personal information from its website and related people-search products.I also request written confirmation when this has been completed.I am not requesting monetary compensation. I simply want my personal information removed from public display.

    Business Response

    Date: 10/16/2026

    Hello,

    If you would like to appeal the handling of your privacy request, we encourage you to submit an appeal using the process described in the Your Privacy Rights section of our Privacy Notice.

    When submitting an appeal, please identify the specific law you believe applies to your request and, to the extent you are able, briefly explain why you believe that law covers the individual identified in the request.

    Please note that replying directly to this email will not start an appeal and may not receive a response.

    Thank you again for reaching out to REMOVED. If youd like to learn more about our information practices or how we process privacy requests, please visit our Privacy Notice.

    Best Regards,
    FastBackgroundCheck Customer Support

    NOTE:  REMOVEDis dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a REMOVED(REMOVED) as defined by the REMOVED(Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 10/17/2026

     
    Complaint: 25385872

    I am rejecting this response because FastBackgroundCheck has not resolved my original complaint.
    I previously requested that the company remove or suppress my personal information from its publicly accessible database. My request was denied, and the companys response to this BBB complaint does not address my underlying privacy concerns or explain why my information cannot be removed.
    Instead, the company has directed me to another appeals process and requested that I identify a specific law. While I am willing to pursue the appropriate appeal process, I believe the company should provide a meaningful explanation of its refusal and reconsider my request to remove my personal information.
    I am not requesting access to anyone elses information. I am simply requesting that my own personal information no longer be publicly displayed or distributed through this service.
    I respectfully request that FastBackgroundCheck remove or suppress my listing and provide written confirmation when this has been completed.
    Until my personal information is removed or suppressed, I do not consider this complaint resolved.


    Sincerely,

    REMOVEDP

  • Initial Complaint

    Date:10/13/2026

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My private information is publicly available online without my consent. I am requesting a courtesy suppression and permanent removal of my record due to severe personal safety and harassment risks.

    Business Response

    Date: 10/16/2026

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  REMOVEDis dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a REMOVED(REMOVED) as defined by the REMOVED(Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:10/12/2026

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have submitted a request 3 times to have all of my information removed from their website but they respond saying they have a right to post it. We have a right to opt out. I have tried calling but there is not an option to speak to a human. I have emailed but they will not respond to emails. My wife has a stalker who has resurfaced and I need my information removed IMMEDIATELY. This is for the safety of our children, my wife, and myself.

    Business Response

    Date: 10/16/2026

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  REMOVEDis dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a REMOVED(REMOVED) as defined by the REMOVED(Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:10/10/2026

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing a formal privacy complaint against FastBackgroundCheck.com. This platform is publicly broadcasting my private personal detailsincluding my home address, phone number, and agewithout my consent, creating a direct personal safety and privacy risk. I have already attempted to use their automated online opt-out system, but the platform has failed and refused to fulfill the removal request. As a resolution to this complaint, I require the business to manually locate, permanently suppress, and completely remove my record from their database.REMOVED

    Business Response

    Date: 10/12/2026

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  REMOVEDis dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a REMOVED(REMOVED) as defined by the REMOVED(Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 10/12/2026

     
    Hi BBB, 

    I'm satisfied with the business's resolution to complaint ID REMOVED.  

    Thank you.

    REMOVED

BBB Accreditation: None

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.