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Resources for Businesses

My Home Location

Columbus, OH, USA

My BBB

BBB of Central Ohio
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Business Profile

Background Checks

FastBackgroundCheck.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Background Checks.

Complaints

Customer Complaints Summary

  • 198 total complaints in the last 3 years.
  • 89 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/09/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    As of May 9th 2025, I tried removing my name with both opt out and removal request form with directions saying there would be a removal button next to my name after searching, only there is no such button. I get sent in a loop over and over again with no results. This site free gives sensitive information like address, phone numbers and family members among other things openly. This is illegal dispersement of my personal information to the public. I want all of my information removed from their website.

    Business Response

    Date: 05/12/2025

    Hello,

    Thank you for the opportunity to resolve your concerns regarding your information appearing on our site.
    After reviewing your request, we have found that your records have been removed from our site, ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request. What you are referring to are 'Sponsored Results', or advertisements, from our partners. You will need to contact them directly and have them remove your listing from that sponsored ad space.


    Best Regards,
    FastBackgroundCheck Customer Support

    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:05/09/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    As of May 9th 2025, I tried removing my name with both opt out and removal request form with directions saying there would be a removal button next to my name after searching, only there is no such button. I get sent in a loop over and over again with no results. This site free gives sensitive information like address, phone numbers and family members among other things openly. This is illegal dispersement of my personal information to the public. I want all of my information removed from their website.

    Business Response

    Date: 05/12/2025

    Hello,

    Thank you for the opportunity to resolve your concerns regarding your information appearing on our site.
    After reviewing your request, we have found that your records have been removed from our site. What you are referring to are 'Sponsored Results', or advertisements, from our partners. You will need to contact them directly and have them remove your listing from that sponsored ad space.


    Best Regards,
    FastBackgroundCheck Customer Support

    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:05/08/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The business has posted private information about me on their website, including home address, phone number, age, and birth month/year. The business was not authorized to post this information on the following link - ************************************************************************************* I followed the instructions on their website to have my information removed, but it did not work. There is no other way to contact this business to remove my personal, private, information.

    Business Response

    Date: 05/08/2025

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:05/08/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My personal information is listed all on this website. I feel put in danger because of this site.

    Business Response

    Date: 05/08/2025

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:04/30/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This website is showing my personal information and half of the information they are reporting for me is incorrect. Ive never even known the people listed as my relatives and associates. Please remove my information from your website. I do not consent to this business selling my personal information online. This is a safety concern for me and my children. Anyone knowing my name and the city I live in can look me up and know where we live. Please remove my info.

    Business Response

    Date: 05/06/2025

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:04/29/2025

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This site lists a person as having my cell phone # - a phone number Ive held for 30+ YEARS. This person owns property in ************** and I receive 5+ calls per day for people wanting to speak to the seller. I just want my phone # removed from this site.

    Business Response

    Date: 05/02/2025

    Hello,

    FastBackgroundCheck has access to billions of public records, including the most recent and 40-years worth of historical data. This allows us to provide information about most every person or business in the *************. Public records are created from a variety of sources, including census records, phone directories, property records, birth and death records, magazine subscriptions and voter registration cards.

    Although FastBackgroundCheck provides public records, we do not create or modify them in any way. We are only able to display the information provided in each record, so we cannot guarantee their accuracy. New public records are created every day, so FastBackgroundCheck is always able to offer the most up-to-date and accurate information possible; however, this information must be publicly reported by the person.

    The only way to verify the accuracy of the information provided is to contact the official state or county record holder for each record type. For example, the Department of Vital Records/Vital Statistics will carry record of birth, death and marriage, divorce.

    However, If you would like to opt out, please use our Opt-Out Form, linked below, to submit your request.
    ***********************************************;
     
    Best regards,
    FastBackgroundCheck Customer Support
     

    NOTE:  FastBackgroundCheck is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 05/07/2025

     
    Complaint: 23264117

    I am rejecting this response because:  I don't care what legalese mumbo jumbo you provided - you clearly have the phone number ************** that I've had in my name for 30+ YEARS reverse listed to another person.  I don't care how you obtain your information - you've been contacted that it is inaccurate so remove it.  I receive up to 10 calls per DAY for this person and it's direcly related to your listing.  I strongly encourage you to remove my phone number you've  associated with *********** ***** ******.

    Sincerely,

    **** ********

    Business Response

    Date: 05/16/2025

    Hello,

    Unfortunately we do not have the ability to edit, modify or update any profiles. We are a distributor of public records and as such we can only display what we have acquired. We apologize for the inconvenience.

    Best Regards,
    FastBackgroundCheck Customer Support

    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

     

    Customer Answer

    Date: 05/16/2025

     
    Complaint: 23264117

    I am rejecting this response because:
    This company continues to post and provide my phone # (this # is on the *** Do Not Call list) and provides it to their users.  I have had this same phone # for 30+ YEARS and EVERY spam call I receive is because my number is listed by this company. I know this because the people calling ask for a man named *********** not me.
    Sincerely,

    **** ********

  • Initial Complaint

    Date:04/28/2025

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Today I discovered all my personal information posted on this website. I do not nor didb not approve for this company to sell, use or display any of my personal information and want it removed immediately!

    Business Response

    Date: 05/02/2025

    Hello,

    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:04/26/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contacted fastbackgroundcheck online yesterday explaining to them that I want them to take my information off their website. They have alot of personal information about my family, friends and I that it could put us all in danger, we could be stalked or our identity stolen. Also, there is false information about me having a spouse.They responded by saying to go on their website to opt out but it isn't working. I want them to take my information off of their website immediately or I am going to take legal action fot violating my privacy.

    Business Response

    Date: 05/02/2025

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:04/24/2025

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Fastbackground check has alor of my personal information on their website including old neighbors and family members addresses It also has false information about me having a spouse. I want ALL my information off their website because I didn't conscent to any of it. Their website is putting my family members and I at risk of identity theft, being stalked and harrassed. If they don't take my information down I will take legal action. This really scary!

    Business Response

    Date: 04/30/2025

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:04/24/2025

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I requested that my name and private information be removed. They make it very difficult. No response. They put out so much private information, it scares me.

    Business Response

    Date: 04/30/2025

    Hello,


    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.


    Best regards,
    FastBackgroundCheck Customer Support


    NOTE:  ********************** is dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a ************************* (***) as defined by the **** (Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

FastBackgroundCheck.com is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

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When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

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