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Business Profile

Seat Covers

US Car Seat

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Seat Covers.

Reviews

This profile includes reviews for US Car Seat's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

US Car Seat has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • US Car Seat

      1942 Broadway Ste 314C Boulder, CO 80302-5233

    • US Car Seat

      304 S Jones Blvd PMB 3587 Las Vegas, NV 89107-2623

    Customer Review Ratings

    1.1

    Average of 39 Customer Reviews

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    Review Details

    • Kari L

      Date: 12/10/2024

      As others have mentioned, this company engages in bait and switch activities where their website shows a decent product that is advertised as leather and after you purchase it and it finally arrives, you find it is a synthetic product with an awful smell, is nothing like what is shown on the website, and is basically junk. When you attempt to return the product for a refund, their customer service demands photos of the product in your car, refuses to refund, and just gives you the run-around. This company needs to be reported to the ************* and needs to be shut down from doing business in the **.

    • Karma I

      Date: 10/08/2024

      Ms. *** ********, Managing Member ************* ***, Member Ms. ****** Hong Hue, Member Contact Information Principal Ms. *** ********, Managing Member ************* ***, Member Ms. ****** Hong Hue, Member Customer *************** ********, Managing Member These are the names of the criminals stealing money through this fraudulent company. Their USA addresses and phone numbers are fronts. The us govt , Chinese govt, Vietnamese govt should work to put these scammers out of business and in jail.

    • Emmanuel R

      Date: 09/16/2024

      WORST COMPANY EVER! Thankfully i made payment with a credit card so I will go that route to get my money back but its sad that these people are still in business. Here was their resolution to an item received damaged after I sent them pictures."I have raised the issue to the billing team and kindly inform you that if you want to have a full refund, please return the item back to our warehouse's address at:****************************************************************************************************************************************. Zip code: ***** Once we get the item and check it, we will process the refund. Please note that the return shipping fee is at your expense. The charge would be high due to geographical distance, so the returning option is not our first recommendation. Then one solution is that I will try to convince our billing department to offer a 30% refund right back to your account. You can keep the product and don't need to send it back to us. I trust that this deal is way much better than losing extremely high return shipping fees, isn't it?" They try to force you into taking their deal rather then making it right.

    • Kim K

      Date: 08/11/2024

      Never received my order for tires. They took my money on June 13, 2024. When I email they just say not shipped

    • Natalie M

      Date: 07/08/2024

      We ordered car (truck) seats from them. They sent the wrong seat covers for the truck's backseat. We have called both numbers we could find and no return phone calls. They have, however, returned e-mails just recently. I tried the chat first and no luck. The e-mail string is going back and forth, they answer at 10pm at night every time. First they offered 10% refund with 20% off next purchase! Next purchase? Not gonna happen. Then offered 20% refund and 10% off next purchase, then last time they offered 30% refund only. WTH, I do not want the seat covers for the front if they do not match the back seat! I've asked several times if they made them for the back and they don't respond to my question. I just told them I want 100% refund and will ship back at their expense. DO NOT DEAL WITH THIS COMPANY NO RATING AT ALL FROM ME!

    • G. M.

      Date: 07/03/2024

      Worst company ever! No refunds, defective products way overpriced do not waste your money. Filed customer complaint and recieved a 10% off my next 400$ purchase..

    • Rebekah W

      Date: 06/25/2024

      Did not receive what I ordered. And have not been able to contact customer service. One phone number is always busy and no one answers the other one I have sent multiple emails. I have tried to use the chat feature would not do business with them again.

    • Sid S

      Date: 05/31/2024

      Wish I would I read these reviews prior to purchasing from this company. The seat cover they sent is not designed to be installed on my 2000 Model Jeep. They are not reachable by phone or chat but did respond to an e-mail and requested pictures, which I sent. Instead of refunding my purchase price, they offered a 30% refund and I could keep the product for which I have no use.This company is a scam. Do not buy from them.

    • Sean R

      Date: 05/10/2024

      Place the order... Shipped from *****. So the name USA Could be force advertising. Package Was shipped to the wrong address and undeliverable. Emails went Unresponded. Unable to get anybody on the phone. DO NOT BUY FROM

    • Carmelita W

      Date: 04/30/2024

      I TOTALLY agree with you ************** I ordered floor mats from them as well. Cheap fabric, not as durable as it looks on the computer, and is defective. They refused to provide a return address as well. After ************************************************************************************ ************************************************. Upon researching the return shipping, it's running between $120.00- $400.00. I paid $161.00 for the mats. I have informed my credit card company of this entrapment and await their answer.

    US Car Seat is NOT a BBB Accredited Business.

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