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Find a Location

Perfectly Matched has 1 locations, listed below.

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    Business ProfileforPerfectly Matched

    Dating Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    30 E Kiowa St #102, Colorado Springs, CO 80903-1510
    BBB File Opened:
    4/1/1993
    Years in Business:
    32
    Business Started:
    10/4/1991
    Business Started Locally:
    10/4/1991
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Ms. Donna Shugrue, Owner
    Contact Information

    Principal

    • Ms. Donna Shugrue, Owner

    Customer Contact

    • Ms. Donna Shugrue, Owner

    Industry Tip

    BBB Tip: Choosing a dating service

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    C. B.

    1 star

    03/20/2023

    Do you not trust this person. I met with her and she showed me a bunch of folders with people that were potential matches, once I gave her $2000. I never met one person that she introduced me to through the folders when she sign me up with. Ive been on 5 dates total. I wasnt interested in three that did not fit my criteria and what I told her I was looking for. If you leave a message she doesnt call you back in a timely manner. Once she does call you back, she tells you she will call you back in a couple of days with a match. then doesnt until you call her back again. Ive been with her for almost 6 months All Ive gotten was the runaround from her and out of pocket $2000 I would never suggest this place to anybody its a scam. Sure she has some people that have matched but if you look at the reviews, she has a lot less that are unhappy with her services and her honesty then she has matched, save your money. This lady will only take it and not do what she promises to do. On the five dates that I went on. The women had the same comments about her. The ***** never would call them back and the only time they got any responses if they hounded her. Im out $2000 I was on a total of five short dates that totaled less than five hours. Thats pretty good money for her to put in her pocket and not do what she looks you straight in the eyes and tells you she will do. this woman will take your money and run. This should be illegal and she should not be allowed to be in business.

    Perfectly Matched Response

    04/21/2023

    Hi *****, In reference to the voice message you left today: You became a clients at Perfectly Matched on 10-12-2022 You purchased 10 matches for $2000. On 10-19-2022 I matched youth *****. On 10-19-2022 I also matched you with ****. On 10-24-2022 You called with your feedback on your meeting with *****. You said "It was a real nice meeting with *****. She is a sweet person for sure. I would be interested in seeing her again, although she said she does not eat dinner. She is very attractive, very beautiful. I think it would be worth seeing her again." On 10-25-2022 I called you with *****'s feedback. She thought you were a very nice man but she didn't feel the chemistry and she felt between your son, your horses and your job you would not have time for a relationship. She was not interested in a second meeting. On 10-28-2022 I matched you with ***. On 10-31-2022 You called with your feedback on your meeting with ****. "I met **** Saturday. She was a nice lady, very sweet but you didn't feel an attraction." You were not interested in a second meeting. On 11-01-2022 You left a message and asked me to go younger has far as the next match. On 11-05-2022 you called with your feedback on your meeting with ***. You said "The meeting went really well. We have a lot in common with the horses and all but it's a 45 minute drive to **********************." You decided not to meet *** again. On 11-16-2022 I matched you with ***** and ********. On 12-05-2022 you called with your feedback on ***** and ********. I met ***** and was not attracted to her, the same with ******** but she was a really cool lady. On 01-16-2022 you called and asked me for a refund. I called you back and told you we were just getting started and I did not feel a refund was warranted and I talked to you about a lady named ****. On 01-18-2022 I called to tell you **** was not interested because she's not into horses. On 01-23-2022 I send you an email. You sent me a reply that you were out of town for a funeral. On 01-30-2023 You left a message that you were ready to be active again. On 02-02-2023 I matched you with another lady named ********. On 02-11-2023 You called with you feedback. You said "I really, really like *****************I could have talked to her for hours. I liked her personality. She was direct and straight forward, very attractive. I would love to see her again, she was beautiful." On 02-11-2023 I called you with ********'s feedback. She thought the meeting went well. You seemed to have a lot in common and she would like to see you again. On 02-25-2023 ******** called to say the two of you went to dinner at **************** and spent about an hour. She felt the two of you had different opinions on the immigrants coming into this country. You said ***** was going to lead us into WWIII and you talked about how your son's kids walk all all him and that your kids would never do that to you. She has a 7 year old daughter who is very opinionated and that you have very different views on parenting. You have been a client for almost five months and I have matched you six times. I spoke to you about two ladies in the interview, ******* and ********. On 10-13-2022 I called to tell you ******* wanted to wait until after the first of the year and she would call me when she was ready. I also spoke to ******** and she did not think she would be compatible with someone who has a 12 year old and had sole custody. You asked me to make sure anyone I matched you with was fine with you having a 12 year old and she was not. I think my notes reflect that I am doing my job. I have been in business for 32 years and have an A+ with the BBB. If I could make this happen for everyone in five months I would call myself a Miracle Maker instead of Matchmaker. You signed a contract with a three year time frame that clearly states there is no refund and your decision to not participate anymore is not a reason to give you a refund. I am looking to find you a lady who can be your partner for the rest of you life and I am confident my odds of doing that are better than any other options you have. I am disappointed that you have decided this won't for you and if you think it won't, it won't. I wish you the best, ************************* Matchmaker/Owner Perfectly Matched

    Customer Response

    04/21/2023

    She is full of it shouldnt be allowed to stay in business. She is rip many people off. Its all over the Internet. She is good at calling you when she wants your money but after she gets your money, she doesnt do her job whatsoever some of the statements are incorrect I would never suggest this company to anybody. She took $2000 from me and many many other people and never did her job.

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