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Business Profile

Cable TVs

DISH Network, LLC

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cable TVs.

Complaints

This profile includes complaints for DISH Network, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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DISH Network, LLC has 277 locations, listed below.

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    Customer Complaints Summary

    • 5,057 total complaints in the last 3 years.
    • 811 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/28/2025

      Type:Order Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ive been a **** customer for 11 years. After many years had passed I wanted to upgrade my **** equipment to a 4K ****** and a 4K **** to take advantage of our new TVs having 4K. Turns out that there is no 4K satellite content on ****. I have never been able to watch anything 4K on ****. **** can only stream 4K content over an Internet connection. I already have ****** so theres no point in this redundancy. Adding 4K to the name of their equipment leads a reasonable person to believe they have 4K satellite content which they dont. At the same time our bill has been going up and up and up each month without us making any changes to our services. We are now paying $165 a month or the same content and resolution as we did 11 years ago. No improvements. I inquired about this and was told that my monthly bill could be brought down to $139 a month if I agree to a 2 year contract with early termination fees. This is predatory and I wont do it. $165 a month is way too much for **** services. Ive been ripped off by **** for years now. I want refunds and lower costs without having to sign a 2 year agreement. My ************************************************ some clout.

      Business Response

      Date: 04/16/2025

      April 3, 2025



      Mr. **** *******
      *******************
      ******, AZ 85745

      Re:          BBB Complaint #********
                      **************** - ************

      Dear Mr. ****************** March 28, 2025, we received your complaint, dated March 28, 2025, filed with the Better Business Bureau.

      You stated that your bill has increased and you would like to receive a promotion to lower it. You stated that you were offered a two-year price lock promotion with a two-year commitment, which you declined since you did not wish to agree to a contract. You also expressed dissatisfaction with the 4K content we provide.

      When we spoke on March 28, 2025 (in response to an email you sent us), I informed you that our best promotions require a contract. As an exception, I offered you a $25.00 monthly reduction to your bill for 12 months without a commitment. I also advised you that, unlike the 2-year price lock offer, this discount would not lock in your rate. You accepted my offer, and I also went over the 4K content available with the 4K equipment you currently possess.

      If there are further questions or concerns about this issue,please feel free to contact me at **************.

      Sincerely,



      **** ******
      Senior Corporate Case Manager
      Executive Escalation Team
      DISH Network, L.L.C.

      cc:           ****** / ******* Better Business Bureau
                      ********************************************
                      ******,CO 80210

      ***** *****

      Customer Answer

      Date: 04/17/2025

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      **** *******
       
    • Initial Complaint

      Date:03/27/2025

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I switched to Dish from ********* and have a printed offer from Dish to receive a $500.00 prepaid Mastercard for switching. I have tried dozens of times to get this done both online and on the phone with Dish for 3 months and have followed all of the steps and have come to the conclusion that they just wont give the offer.

      Business Response

      Date: 04/16/2025

      April 2, 2025



      Mr. **** *********
      *************
      Delta, UT 84624

      Re:          BBB Complaint #********
                      **************** - ************

      Dear Mr. ******************** March 28, 2025, we received your complaint, dated March 27, 2025, filed with the Better Business Bureau.

      You said that you were offered a gift card for signing up with DISH Network, but you have not received it.

      When we spoke, I advised you that we would honor the gift card manually, as you have been unable to complete the redemption process. I indicated that it could take six to eight weeks for processing.

      If there are further questions or concerns about this issue, please feel free to contact me at **************.

      Sincerely,



      ***** ****
      Corporate Case Manager
      Executive Escalation Team
      DISH Network, L.L.C.

      cc:          ****** / ******* Better Business Bureau
                      **************************
                      ******, CO 80210

                      ****** ********
    • Initial Complaint

      Date:03/27/2025

      Type:Sales and Advertising Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 2/18/2025, I called Dish to ask to have my service paused for 9 months. I informed ***** I was doing this specifically because I'm on a fixed income and need to know all and any charges I would be billed for in the next 9 months. I agreed to the ********** happened on the day I requested, BUT then on 3/7/2025, Dish sends me an email. It states I need to return the equipment or "additional charges," would apply. I had 55 days to return it. I thought about it, called again and I couldn't understand why I even got this email, the *** had a heavy accent and I couldn't understand her, so I decided I would return all the equipment. (Without my asking, they also sent me a p***aid *** shipping label with return instructions.) So I returned both ************** By 3/25, Dish received their equipment & notified me by email. Now, today 3/27, Dish sends me another bill for $67.88 a charge for stopping my service before the 2 year contract was up. None of their communication is cohesive, and reminds the customer of any charges they will need to pay. Why did Dish send me that 3/7 email? The communication I received from both that email and the last *** was unclear, confusing and I'm angry because neither that email, nor the *** told me what I would be penalized with. I am angry and upset they hire ppl thatcan't be understood clearly and even their email communication about charges isn't clear & SHOULD have addressed my account specifically, not using generalized directions. I am on a fixed income & had that last *** reminded me of any early cost to closing, I would have kept the equipment for 2 more months. Why did Dish tell me to close my account & warn me I would be charged additional fees if I didn't do that in 55 days??? For that alone, but for all their poor ************************** I should get a refund of that $67.88 bill.

      Business Response

      Date: 04/16/2025

      April 2, 2025



      Ms. ****** ******
      ********************
      ****, ** 89508

      Re:          BBB Complaint #********
                      **************** - ************

      Dear Ms. ***************** March 27, 2025, we received your complaint, dated March 27, 2025, filed with the Better Business Bureau.

      You said that you placed your account on DISH Pause, but you received notice that your equipment needed to be returned. You then received notice that your account was closed. You disputed the early termination fee that was included on your final bill, as you maintain that you were not made aware of the potential charges.

      A review of your account reveals that you agreed to our Preferred Customer Offer On May 23, 2023, which required a two-year commitment. Keep in mind that when your account is on pause, this does not count towards your commitment period. As you had two months remaining in your promotion, you were billed a $40.00 early termination fee.

      We appreciate that you brought your customer service concerns to our attention for internal review.

      In the interest of customer service, I waived the balance on your account.

      If there are further questions or concerns about this issue, please feel free to contact me at **************.

      Sincerely,



      ***** ****
      Corporate Case Manager
      Executive Escalation Team
      DISH Network, L.L.C.

      cc:          ****** / ******* Better Business Bureau
                      **************************
                      ******, CO 80210

                      ****** ********
    • Initial Complaint

      Date:03/26/2025

      Type:Billing Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I called dish network just after 1/15/25 and told them I was canceling my account but they didnt cancel it . so I didnt pay the next bill and they called me and said if i wanted to cancel i needed to pay the bill ,so i paid the bill and told them to cancel my account . They didnt cancel it again so i didnt pay the next bill and they called again and i told them i was not paying no more and they said I couldnt cancel without a 4 digit security code . Its always the same woman that calls and she says that she will transfer me to the technical support and its the same man that answers . Now when they call they dont leave a message and when I answer they hang up . I just want my account canceled and I want them to stop calling . They call every single day seven days a week .these are some of the phone numbers they use. ****************-806-3677,************,************

      Business Response

      Date: 04/09/2025

      March 31, 2025



      Ms. ***** *******
      *****************************************************************

      Re:          BBB Complaint #********
                      **************** - ************

      Dear Ms. ****************** March 26, 2025, we received your complaint, dated March 26, 2025, filed with the Better Business Bureau.

      You stated that you requested the disconnection of your account in January 2025, but it was not honored. You said you spoke to someone who told you that you needed to make a payment in order to have your service disconnected, so you made said payment and skipped the next one in order to disconnect the service. You requested that your account be disconnected and to stop receiving calls.

      On March 3, 2025, your account was interrupted for non-payment, and as of March 26, 2025, your account was disconnected. I made an exception and removed the remaining charges leaving a zero balance.

      Your equipment is considered obsolete and does not need to be returned.

      We appreciate that you brought your customer service concerns to our attention, and we apologize for any inconvenience.

      Sincerely,



      ******* ******
      Corporate Case Manager
      Executive Escalation Team
      DISH Network, L.L.C.

      cc:           ****** /******* Better Business Bureau
                      ********************************************
                      ******,CO 80210

                      ***** *****

    • Initial Complaint

      Date:03/25/2025

      Type:Product Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business entered me into a contact without my knowledge. Their equipment failed and when they replaced the equipment, they added a contact onto the service with any notification to me that the equipment was contingent on a new contract. The company first stated that I own them $600 dollars for breaking the contact, then they stated that I own them $500 dollars and now they are saying I own them $380 dollars. This appears to be very unethical and a scam.

      Business Response

      Date: 04/09/2025

      April 1, 2025



      Ms. ******* ********
      ****************
      *************, ** 60457

      Re:          BBB Complaint #********
                      **************** - ************

      Dear Ms. ******************* March 25, 2025, we received your complaint, dated March 25, 2025, filed with the Better Business Bureau.

      You said that you were put under a contract without your knowledge and you disputed the early termination fee.

      A review of your Oct 15, 2024, call found that you agreed to our Change Receiver/Move-In Deal and the disclosures were read and agreed to. However, in the interest of customer service, l released you from this contract; you may cancel without penalty at any time.

      If there are further questions or concerns about this issue, please feel free to contact me at **************.

      Sincerely,



      ***** ****
      Corporate Case Manager
      Executive Escalation Team
      DISH Network, L.L.C.

      cc:          ****** / ******* Better Business Bureau
                      **********************************************
                      ******, CO 80210

      ****** ********
    • Initial Complaint

      Date:03/24/2025

      Type:Customer Service Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We started service with Dish on 01/16/2025 the promotion stated that there was a 200 Prepaid card.When I chatted with Dish customer service they mentioned that we have to wait for 31 days with active active to get the card. The same day that we got the service connected the entire afternoon we did not have service.When we called to ask about the bad service and to find out why we did not have service they had to send a technician. We had 3 different techs visits during the time we had service and we also called many times.unfortunately bad service and bad customer service.We called again 02/17/2025 spoke to a representative that mentioned we did all needed to get the prepaid card but now we needed to wait 6 to 8 weeks for the card to appear on our account. 03/24/2025 called to ask why the card is still not on the account.Spend 2 hours and 5 different representatives that now said there is no promotion attached to my account and that there was no way for them to added at this point. I was really upset that they were trying to find ways around to just keep me on the account and not give the promo.Decided to cancel services because Im not happy since day one with their service .Now I have a balance of $440 to cancel the contract early.I dont see it how them not redeeming the promo is fair and them charging me the early termination fee is the only solution there was

      Business Response

      Date: 04/09/2025

      April 8, 2025



      Mr. ***** *******
      ********************
      ******************

      Re:          BBB Complaint #********
                      **************** - ************

      Dear Mr. ****************** March 25, 2025, we received your complaint, dated March 24, 2025, filed with the Better Business Bureau.

      You said you were offered a $200.00 gift card when siging up for service. However, you never received the gift card and it was not attached to your account. You also experienced technical issues that were not ************ disputed the final balance.

      When you establish service on the DISH Network website, you must enter the promotional code at checkout in order to attach it and be eligible for the gift card; however, our records show this was not done.

      DISH Network reserves the right to fix the equipment. As we were not given the opportunity to investigate and/or attempt to resolve the technical issues you experienced, the early termination fee assessed is valid.

      We apologize for any inconvenience.

      If there are further questions or concerns about this issue,please feel free to contact me at **************.

      Sincerely,



      ****** *****
      Corporate Case Manager
      Executive Escalation Team
      DISH Network, L.L.C.

      cc:           ****** /******* Better Business Bureau
                      *************************************
                      ******,CO 80210

                      ****** ********

    • Initial Complaint

      Date:03/24/2025

      Type:Product Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The company has stolen Ms. ******* money every month for the past 2 years. They refuse to respond or provide a resolution.

      Business Response

      Date: 04/08/2025

      March 25, 2025



      Ms. ******* *****
      ****************
      Pahrump, NV 89061

      Re:          BBB Complaint #********
                      **************** - ************

      Dear Ms. **************** March 25, 2025, we received your complaint, dated March 24, 2025, filed with the Better Business Bureau.

      You maintain that DISH Network has charged you for the past two years without your authorization, and you have been unable to receive assistance.  

      When I spoke with Mr. ******* ******* by phone on March *******, I advised him that our records show that the only attempt to disconnect the account was on January 18, 2025. However, customer support could not disconnect the account since Mr. ******* did not pass verification. We also show multiple calls within a six-month period, where you were calling customer service for general account questions, including troubleshooting, programming and to update the AutoPay credit card on file.

      I offered to disconnect the account and backdate the billing to January 18, 2025, which Mr. ******* accepted. I submitted a refund of $93.54. Please allow up to five business days for processing

      If there are further questions or concerns about this issue,please feel free to contact me at **************.

      Sincerely,



      **** ******
      Senior Corporate Case Manager
      Executive Escalation Team
      DISH Network, L.L.C.

      cc:           ****** /******* Better Business Bureau
                      ********************************************
                      ******,CO 80210

                      ***** *****

    • Initial Complaint

      Date:03/24/2025

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have had Dish Network service for over 10 years and was happy with them, they canceled my phone and internet service without warning. I had a bundle package with Dish Network, that included TV, Phone and Internet. On March 3rd, my phone and internet service stopped working, I contacted Dish Network numerous times to try and get the phone and internet service restored, with very little help from customer service. I eventually found out my phone and internet service was a "Legacy Product", that they no longer supported. They wanted me to order new service, so they transferred me back into the painfully long customer service queue, so I hung up the phone. I have had this phone number for over 30 years, and the number is now gone, I'm unable to get it back.Dish Network has never tried contacting me about canceling my phone and internet service. The customer service *** said they emailed me a year ago. One would think, that they would try to contact a long term customer, if some of their services was being canceled. They could have called or, mailed me a letter. I now have to contact all my doctors, family members and friends to give them a new number.I Later called back to try and cancel the service, the customer service ***resentative said I had agreed to a 24 month contract on March 9th that I never agreed to. I asked them for a recording of the agreement, they laughed at me. They insisted that I owe them $453.58 in early termination fees. I never agreed to a 24 month contract renewal, and I believe they are committing fraud, by stating that I agreed to this with no proof of a contract verbal or otherwise. The customer service gave me a ticket number, it is *******. I am also going to contact the district attorney and *** for a fraudulent contract.

      Business Response

      Date: 04/09/2025

      April 1, 2025



      Mr. ****** *****
      **********************
      *********************

      Re:          BBB Complaint #********
                      **************** - ************

      Dear Mr. **************** March 25, 2025, we received your complaint, dated March 24, 2025, filed with the Better Business Bureau.

      You said that your phone and internet service were disconnected without your knowledge or permission. You also stated that when you called in, you were informed you had agreed to a 24-month contract. You disputed the associated early termination fee.

      A review of your March 12, 2025, call found that you requested for your phone,internet and TV service to be disconnected.

      A review of your account revealed that you agreed to our Preferred Customer Offer on March 5, 2025. You were given the disclosures and required to enter your account security code to accept the offer through our automated phone system,which was done. The early termination fee for this promotion was waived on March 15, 2025, nevertheless.

      If there are further questions or concerns about this issue, please feel free to contact me at **************.

      Sincerely,



      ***** ****
      Corporate Case Manager
      Executive Escalation Team
      DISH Network, L.L.C.

      cc:          ****** / ******* Better Business Bureau
                      **********************************************
                      ******, CO 80210

      ****** ********
    • Initial Complaint

      Date:03/24/2025

      Type:Billing Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On january 4th 2025 It showed that I had a credit on my account for ****** and they returned it back to my bank account and now my bill is ****** and that includes the ****** that I have told them to fill a paper to get it back from my bank account and they will not do it.

      Business Response

      Date: 04/17/2025

      April 17, 2025



      Ms. *** *****
      ************
      *************************

      Re:          BBB Complaint #********
                      **************** - ************

      Dear Ms. **************** March 24, 2025, we received your complaint, dated March 24, 2025, filed with the Better Business Bureau.

      You stated that you had a credit balance on your account returned to your bank in January 2025. You requested for us to file paperwork for you to receive these funds. 

      As we informed you in our response to the ********************************* complaint you filed (copy enclosed) regarding the same issue, the charges on your account are due to credit card chargebacks.

      As the chargebacks were initiated on your behalf by your bank, you would be the one to cancel these if you no longer want to dispute the payments they represent made to your DISH Network account.   

      If there are further questions or concerns about this issue,please feel free to contact me at **************.

      Sincerely,



      ***** *****
      Manager - Retention Operations
      Executive Escalation Team
      DISH Network, L.L.C.

      Enclosure

      cc:           ****** /******* Better Business Bureau
                      ********************************************
                      ******,CO 80210

    • Initial Complaint

      Date:03/24/2025

      Type:Service or Repair Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      ******* is my provider. *********** goes to a gray or black screen usually when changing from live TV to the dvr. When this happens, I either have to wait 1/2 hour to come back or have to try several troubleshooting attempts Either unplug tv,go upstairs to the main box and reset or reset the box on whatever TV this happens to. We are elderly and cannot run upstairs easily to reset main box. I call them several times weekly. I ask them for new equipment and they won't replace if I call and they can fix issue. It takes 1/2 on phone,many times when we're in bed trying to sleep. They suggested sending out a technician for the 2nd time and want to charge us $95 for a service call! We've done nothing to cause this issue. We are 2 elderly people that simply turn it on. They will not resolve the problem. Can you help? Changing over to ********* is an option, but we like our programming.

      Business Response

      Date: 04/14/2025

      April 9, 2025



      Ms. ****** Off
      *********************
      *******, ** 54843

      Re:          BBB Complaint #********
                      **************** - ************

      Dear Ms. ************** March 24, 2025, we received your complaint, dated March 24, 2025, filed with the Better Business Bureau.

      You said you are experiencing issues with your service, as you stated your screen goes black and gray when you go from live TV to your DVR. You indicated customer service was unable to resolve the issue, and you expressed frustration with not receiving replacement equipment. You also disputed having to pay $95.00 for a technician visit.

      When we spoke, I informed you the $95.00 fee is standard for any technician visits unless you have DISH Protect. I offered you a free technician visit as a courtesy to address this issue, which you accepted. Your equipment will be replaced if it is deemed necessary.

      We apologize for any inconvenience this may have caused.

      If there are further questions or concerns about this issue,please feel free to contact me at **************.

      Sincerely,



      ****** *****
      Corporate Case Manager
      Executive Escalation Team
      DISH Network, L.L.C.

      cc:           ****** /******* Better Business Bureau
                      ********************************************
                      ******,CO 80210

                      ****** ********

      Customer Answer

      Date: 04/19/2025

       
      Complaint: 23106496

      I am rejecting this response because: I was told I would have a monthly service plan for this visit unless I cancel the plan within 30 days! I canceled 2 weeks into plan!

      Sincerely,

      ****** Off

      Business Response

      Date: 04/28/2025

      April 26, 2025



      Ms. ****** Off
      *********************
      *******, WI 54843

      Re:          BBB Complaint #********
                      **************** - ************

      Dear Ms. ************** April 25, 2025, we received your rebuttal, dated April 25, 2025, filed with the Better Business Bureau.

      You rejected my previous response because you said that you were told you would be charged for the visit unless you cancel DISH Protect within 30 days. You indicated that you canceled two weeks in.

      Per my response, I informed you that you are not being charged for DISH Protect and any cancellation fee for it was waived, which you accepted as a resolution to this issue. Please note, you are not currently in a commitment.

      If there are further questions or concerns about this issue,please feel free to contact me at **************.

      Sincerely,



      ****** *****
      Corporate Case Manager
      Executive Escalation Team
      DISH Network, L.L.C.

      cc:           ****** /******* Better Business Bureau
                      ********************************************
                      ******,CO 80210

                      ****** ********

      Customer Answer

      Date: 05/01/2025

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

      Sincerely,

      ****** Off
       

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