Reviews

This profile includes reviews for Boost Mobile's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Boost Mobile has 264 locations, listed below.

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  Boost Mobile

  9601 S Meridian Blvd Englewood, CO 80112-5905

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  Boost Mobile

  1507B Spring Hill Ave Mobile, AL 36604-3206

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  Boost Mobile

  827 Taylor Ave Towson, MD 21286

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  Boost Mobile

  8911B Pensacola Blvd Pensacola, FL 32534-1928

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  Boost Mobile

  2270 S. Smithville Rd. Kettering, OH 45420

Review Details

• Review fromBunnyrocksit

  Date: 09/07/2022

  1 star
  Worst customer service and experience ever I paid over $600 for 2 new ******* galaxy A32 the lady at the boost mobile both said oh I have a great deal for you you buy both phones and get 3 months of unlimited services I was like that's a great deal.... I asked the lady to hold on to the 500 I had while I go pick up another $100 to cover the phone cost brand-new bought free and clear...I come back no less than 15 mins to her and coworker busily on the phone working on activating the 2 phone's before I could hand her the other 100 she says I'm sorry I made a mistake it going to cost about another 100 more due to activation fee ect I replied what.. you already gave me the price... she said aoery mama I said forget it I'll go somewhere else.... She said to late we have already started the process I said sorry I'm not paying more then she went on to ask me if I had other money's in my pocket to give her I said..NO!!!SHE THEN SAID GREAT GONG TO HAVE TO PAY OUR OX MY POCKET!!! I replied you should have know your business better next time...so I went off while they took over an hour activating then just hands the phone's over dossnf explain anything even though I asked her questions about plans services ect .She said it all on this little paper I was ar awe dumbfounded at her behavior towards a cash carrying consumer... She made money thaf day for sure I went and delivered the 2nd phone to my boyfriend who desperately needed a decent phone,,, Just to find out 25 days after purchase I was getting billed 114 monthly service plan charge and it was only my 2nd month of service, I called boost mobile they said canr help you go back where you bought it from 110 miles away a also tried to login with there app said doesn't recognize phone numbers or pin i wound up having to pay for bill couldn't change company's for a whole year I was then told even though I bought phone's straight out they're lock door 12 months finally Made it back to the boost mobile booth and lady LIED....

• Review fromJothi M

  Date: 09/06/2022

  1 star
  I placed an order online for a ******* cell phone, (order number nine.seven.three.seven.nine.one.zero.three.six) on Jan, twenty-eight, year twenty-two. charged me Five hundred thirty-nine and ninety-nine cents which I still didn't get refunded. Cancelled the order same day and they said I will be refunded in 1fourteen days which I have proof off with my chats with Boost. Never received the phone which I have proof of from **** Did not get the refund so disputed the debit card charges twice ************* ***** tried to but to no avail. They said Boost refused the dispute. It's been seven months and I am out of ****** $. Never will I buy a phone from Boost mobile online I still need the money back.

• Review fromKe H

  Date: 09/03/2022

  1 star
  Wow. I was a happy customer for nearly a decade; then as soon as Dish bought Republic, things started going downhill. I switched carriers in June with two and a half months left on my yearly payment plan. It has been MADNESS to get the $ back from the unused portion. First they told me it would be refunded automatically within 3 business days; then they told me it would take up to 8 weeks; THEN they told me "oh, a customer refund request was never put in" (I'd already had 2 conversations about my refund with Republic? but ok) and just now I checked my credit card and the refund they gave me was a TENTH of the proper amount. 10%!! How? Why??Bail if you are a current customer, and if you aren't a current customer... keep it that way. Absolutely terrible.

• Review fromBelinda M

  Date: 09/01/2022

  1 star
  The service for boost is terrible. I switched from att due to the phone not taking the new 5G upgrade. Att had no phones available at my price range, and I needed for my job doordashing. After spending 200 with boost I had very bad signal everywhere. I lost money on orders because I wasn't getting any signal. I was even sitting in the middle of town and drove around.. only had for 3 days then drove out of town to another state to get a phone from ATT.. now 9 months later I want to give my boost phone to a homeless person that can get the *** free phone service but when I called today to unlock the phone they said that the phone had to be active for 12 months for it to be unlocked?????? What kind of BS is that.. I'm trying to help the needy out as much as I can .. I'm not using the phone anymore, apparently it can't be used again because I sure dont like the boost service. And no one else can use it so it's going to be discarded causing unwanted wast for are plantet to suffer more.......!!!!!!!