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Business Profile

Tech Support

OnTech Smart Services

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tech Support.

Reviews

This profile includes reviews for OnTech Smart Services's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

OnTech Smart Services has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    4.34/5 stars

    Average of 430 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromMary H

      Date: 07/19/2025

      5 stars
      I was very satisfied with OnTech's professionalism and promptness. The technician arrived at the appointed time, was friendly, and respectful of my home. The job was finished in a very timely manner, and the technician was helpful with suggestions. I would recommend OnTech highly.
    • Review fromCarmine S

      Date: 07/18/2025

      5 stars
      Had them install my ring doorbell and they did a fantastic job. Drilled into concrete and got it set with all my ***** devices and my phone and it only took around 15 minutes. The technician was friendly and professional.
    • Review fromJunius S

      Date: 07/18/2025

      5 stars
      Excellent service by installer. Professional, courteous, respectful, friendly, patient, knowledgeable, diligent, and competent. I am pleased.
    • Review fromTressa R

      Date: 07/17/2025

      5 stars
      My experience with On Tech was above excellent from start to finish. The technician was very good at keeping me apprised of what time he would arrive. He was very prompt. He wore shie covers in my home without even me requesting, which shows respect of your home. He was very knowledgeable and thorough in installing our security alarm and sensitive to making it as easy as possible for my 80 year old Mom to understand. He even suggested/ recommended additional safety concerns that the security company did not address with us. He did above and beyond his responsibility and did not make us feel in any way rushed. He was caring and.attentive to our concerns.
    • Review fromRichard K

      Date: 07/17/2025

      5 stars
      Very friendly installation technician! Professional and respectful in all respects!
    • Review fromDesi A

      Date: 07/13/2025

      5 stars
      Very professional technician. I had a great experience with the company. Everything worked as expected.
    • Review fromJohn F

      Date: 07/10/2025

      5 stars
      Extremely satisfied with the service provided. The Tech ****** was very friendly, courteous and extremely professional. The installation was faster and better than expected. The Tech was very knowledgeable with the system and assured we knew how to use the system as well as the app, and assisted in the most strategic locations of the sensors. Very highly recommended!
    • Review fromMark P

      Date: 07/09/2025

      5 stars
      Very good professional clean installation that worked well. WE are located between ******** and *****, ****** on the edge of both ************** and when TV signals changed from Analog to Digital we were in an area where the signal was just too weak from either market but ONtech had the solution Thanks to ONTECH
    • Review fromKen C

      Date: 07/05/2025

      5 stars
      I had a great experience! There were some quirks about our house that made the installation obnoxious, and they were extremely helpful and professional.
    • Review fromRobin N

      Date: 06/22/2025

      5 stars
      We had **** from OnTech at our house to do the SimpliSafe installation. He was very knowledgeable, answered all our questions, got us involved as to where the cameras and motion detectors should go. He explained some other products that we could get from SimpliSafe. These products did not include installation, so he was only telling us for our own good and not because he could get additional work. I would definitely use OnTech again if I needed something installed. He was awesome.

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