Business ProfileforBooth Motors

This company has been one of the worst companies I have ever had to deal with, rude and immature staff, I bought a car Friday evening and Saturday evening I took the car Cadillac CTS on the interstate with my mom and my little sister in the car when I heard a few thunks, I just thought that my sister was throwing something out the window when Id asked her. She told me no going home feeling the way my car was driving and listening to some weird noises, I parked for the night and in the morning, went out and looked at it walked to the driver side and there was three Lugnuts missing off of one tire not to mention that couldve been some serious danger to anybody in the vehicle that is negligence on there, staff and when I called the company asking them if they could replace the Lugnuts, it seems as though after I spoke with one person and they told me they been the next day still havent seen them or heard from them. Nobody will speak to me or communicate with me on a mature level, even manager will not speak as an adult when I told him that his employee had spoke to my son the way he did saying that they would keep his $5600. He put down on the car and then repo the car when trying to speak with him about taking the warranty off of the vehicle, they seem to be very immature and will not communicate with you and speak to you and tell you whats going on. They like to mock you talk over you and ramble over you for them to replace the Lugnuts have a conversation about this warranty instead of being rude and adjusting and acting like they dont know what is going on when theyre supposed to be a professional company communicate about what Im asking them to cancel lets not forget what happened with the car the day after purchase was very negligent very wrong and there shouldve been action toward their employees and they shouldve been spoken to yet. Nobody seem to know what was going on when I called the next afternoon .