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Find a Location

Up Realty LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforUp Realty LLC

    Real Estate Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 46 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Up Realty LLC is a real estate investment management business that specializes in real estate investment acquisition and management.

    Business Details

    Location of This Business
    34 Connecticut Blvd, East Hartford, CT 06108-3014
    BBB File Opened:
    7/17/2019
    Years in Business:
    14
    Business Started:
    1/7/2010
    Business Started Locally:
    1/1/2015
    Business Incorporated:
    9/14/2017
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Daysha James, Manager
    Contact Information

    Customer Contact

    • Ms. Daysha James, Manager
    Additional Contact Information

    Email Addresses

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/29/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    This company is predatory at its core. It baffles me that they’re allowed to continually scamming people out of their money. I put down a $500 deposit for an apartment to secure it. Earlier today (04/26/24) I was informed that my application process fee had been bounced because of insufficient funds. I did not input the incorrect information in my bank details. I had plenty of funds in my account at the time. For that, they tacked on an additional 100+ dollars to my deposit, and barred me access to the online payment portal for three months—I hadn’t even moved in yet and they were already trying to extort more money from me!! I had read several reviews from people saying that they withhold people’s deposits because they only return it “if you’re not accepted for whatever reason.” Other people have had their deposits returned to them after having cancelled their application. This is not a security deposit, this was a partial deposit to secure the apartment. I want a full refund of my deposit. I want this company investigated for extortion and scamming. This is not good for anyone except for the business owners. Hard working people are being scammed out of their money ACTIVELY by these people.
    Read More

    Customer Reviews

    46 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Katie W

    1 star

    07/15/2024

    I have had nothing but issues since I moved into this apartment at ********* ***** ** **********. My car was towed, because the property manager failed to give myself and at least a dozen other tenants parking permits to which all of our cars were towed. My bathtub has been filling with water from the pipes(extremely dirty water) anytime myself or one of my neighbors use any of the major appliances in our apartments. I have requested maintenance for this to which my request was also closed and marked finished, yet my bathtub is still not usable. Just 4 days ago my central air was fixed after not having it through a long heat wave through the month of June and halfway through July. Unfortunately I would not give anything higher then zero stars at this point but I had to give one. This apartment is not technically livable at this point.

    Local BBB

    BBB Serving Connecticut

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