Business ProfileforSouthern Coast Services, Inc.

Hi so we had a sales rep come out from this company to our condo. He gave us a quote to fix our air conditioner. He said he would have a crane here first thing in the morning with the new unit for the roof. Plus fix motor inside our unit and add a couple more ducts He decided best just to add one duct. I agreed. His name. Is. ***** The day after when they came I was not here it was too hot to stay in the unit my dad is 86 years old. The employe was let in by my friend. ****. He had the keys for the roof I got from the secretary of the building board. They called at end of day and said job was completed and it was working now. So they said can we take the balance now. I had paid. 2000 deposit. And now owned another 2000 dollars I agreed cause I believed them that the work was done. Came home the next day. And no extra vent. Air conditioning was working. And after checking that they never put a new condenser on the roof .I reached out right away too. ***** and he apologized that he would schedule a date to come back with the tech as he was confused with the notes I waited maybe 10. No call. I called ***** again and he said that the office would reach out to schedule the appointment. Then I get a call and he says there finished the job that thats what the had to do. Thats is a *** I do have witnesses here that ********************* make the contract with me .I did dispute the 2000 charge but since its not fraud they were able to get their money ************ does not feel that they need to do anything else. I was told that was it .Thats not the deal thats not what I signed up for or agreeed too.In all this stress cause this is my dads place. My father passed away April 13 . I had to bring him back to *******. And was not able to deal with this any sooner I paid for a job that was not completed maybe half was but the condenser and the extra duct was never done . And ***** knew it as he was going to schedule a date to come back and finish .