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          Find a Location

          Aspen National Collections has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileAspen National Collections

            Collections Agencies
            Multi Location Business
            BBB accredited business

            Contact Information

            PO Box 10689

            Brooksville, FL 34603

            Get Directions
            Visit Website
            (800) 981-9420

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            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            29 complaints closed in last 3 years

            19 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessB+

            Accredited Since: 7/15/2011

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Aspen National Collections has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Location of This Business
              PO Box 10689, Brooksville, FL 34603
              BBB File Opened:
              2/14/2005
              Years in Business:
              24
              Business Started:
              5/3/2000
              Business Started Locally:
              10/1/2003
              Business Incorporated:
              5/3/2000
              Accredited Since:
              7/15/2011
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of CCA0900255 for this business, issued by Florida Office of Financial Regulation

              These agencies may include:

              Florida Office of Financial Regulation

              101 E Gaines St

              Tallahassee FL 32399

              (850) 487-9687

              https://www.flofr.com

              BBB records show a license number of 939624 for this business, issued by Department of Financial Services

              These agencies may include:

              Department of Financial Services

              200 E Gaines St

              Tallahassee FL 32399

              (877) 693-5236

              https://www.myfloridacfo.com

              Type of Entity:
              Corporation
              Alternate Business Name
              • Aspen National Financial, Inc.
              Business Management
              • Mr. John W. Brewer, President
              • Mr. Arthur A. Waloch, Vice President
              • Mr. Raymond Genrich, Vice President
              Contact Information

              Principal

              • Mr. Raymond Genrich, Vice President

              Customer Contact

              • Mr. John W. Brewer, President
              • Mr. Arthur A. Waloch, Vice President
              • Mr. Raymond Genrich, Vice President
              • Mr. Ray Jordan
              Additional Contact Information

              Fax Numbers

              • (352) 754-4509
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Understand consumer rights when it comes to debt collection

              Customer Complaints

              29 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/28/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I am writing urgently to address errors on my credit report caused by the disclosure of my personal information to credit bureaus, resulting in significant financial and emotional distress.Under 15 USC 1681 Section 602, I have the right to financial privacy and expect my information to remain confidential.Additionally, per 15 USC 1681 Section 604(a)(2), a consumer reporting agency cannot share account details without my explicit consent, which I have not given.The discrepancies related to ASPEN COLL have negatively impacted my financial situation and need immediate correction.Moreover, compliance with 15 USC 1666(b) is crucial, as it prohibits creditors from treating credit card payments as late under certain conditions.For your reference, here are my account details:Account Number: ****************I request a thorough review of my account, prompt correction of the credit report inaccuracies, and strict adherence to federal laws governing my information.Failure to address these concerns promptly may result in legal action. I appreciate your immediate attention to this matter.Sincerely,*******************************
              Read More
              Read 28 More Complaints

              Customer Reviews

              4 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Gretchen G

              07/11/2024

              Just got off the phone. Just mean, awful, rude. Would not talk to me I asked for opinions he was mean and said “no” I’m marking your account as refusal to pay and hung up on me. I didn’t get a word in. The BBB needs to investigate about client abuse. And refusal to give me any option (like making payments,) I feel sorry for anyone that has to work with these “people “


              Read 3 More Customer Reviews

              Local BBB

              BBB of West Florida

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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