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Find a Location

Sunset Escape has 1 locations, listed below.

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    Business ProfileforSunset Escape

    Marketing Consultant

    At-a-glance

    Customer Reviews

    2.18/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    12 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4751 E Moody Blvd Suite 6E, Bunnell, FL 32110
    BBB File Opened:
    3/13/2023
    Years in Business:
    5
    Business Started:
    7/25/2019
    Business Incorporated:
    7/25/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Sunset ESC, LLC
    • Sunset Escape Marketing Solutions
    Business Management
    • Ms. Skylar Strom, Administrator

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/18/2024

    Complaint Type:
    Sales and Advertising Issues
    Status:
    Answered
    In November of '23, I enlisted Sunset Escape to sell my timeshare. holding regular conversations with the sales professionals, I was told they will sell my timeshare and I wont have to worry about paying next years maintenance fee's. Fast forward to January '24, I get a call back telling me they are having hard time selling to the open market. So they upsold me so they could list and sell in private markets. They stayed in regular communication for a little over a week, and one of the last conversations I asked about paying the '24 maintenance fees and was told no I don't need to and suggested that I don't since the timeshare was going to sell. Fast forward to March of '24 I have been habitually calling to try and just talk to someone let alone get some answers. Especially since I am getting letters saying I have to pay my Maintenance fees. Here we are now in June and have left voicemails and emails and I still haven't heard from anyone at the business, and now I have a negative hit on my credit score and still have maintenance fees that need payed and I don't have any answers from anyone.
    Read More

    Customer Reviews

    17 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lawrence E

    1 star

    08/08/2024

    *************************** promised to sell my timeshare in ***** days for a up front fee of $3596.00.I asked how do I know its not a scam that's when I was given his license ***************** so I took the bait.He also said they were in business for 75 years which was also false.said he would call me. every Monday let me know how things were going also false.don't deal with this company.sunset Escape.I rate them unworthy

    Sunset Escape Response

    08/09/2024

    Hello, we would love to address this with you and are sorry you feel this way. Please give us a call at your earliest convenience so we can remedy this matter.

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