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Find a Location

Advanced Outdoor Solutions has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Advanced Outdoor Solutions

      900 SW Pine Island Rd #202 Cape Coral, FL 33991

    • Advanced Outdoor Solutions

      PO Box 344 Fort Myers, FL 33993

    Business ProfileforAdvanced Outdoor Solutions

    Property Management
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Advanced Outdoor Solutions has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Advanced Outdoor Solutions

        900 SW Pine Island Rd #202 Cape Coral, FL 33991

      • Advanced Outdoor Solutions

        PO Box 344 Fort Myers, FL 33993

      Location of This Business
      900 SW Pine Island Rd #202, Cape Coral, FL 33991
      BBB File Opened:
      3/21/2019

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/11/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I would find it difficult to recommend this management company to a prospective owner. I have been trying to contact with them on numerous occasions and have been told I would be contacted the next day, which never happened. Advanced Outside Solutions was hired by the new owner of our campgrounds, and since taking over, our seasonal campers have had a bounce of questions, with no results. Advanced Outdoor Solutions management style is our way or the highway, they fail to realize NOT every campground is the same as all others, and regulations at one doesnt mean they will work at others. They are treating our seasonal campers like they dont care if we are guaranteed money. If they start losing seasonals, we have no attractions near us, regardless what their web page suggests, to pay the bills. Over nighters and weekenders will not pay the bills. I have heard several groups are inquiring at other campgrounds. We have seasonals with 20 plus years all the way to with less than one season, but we are all friends and want to stay connected. We all take pride in our site, with decks and sheds, we want to mow our own lawns and take care of our own sites, drive thru some day and see how nice out little community looks. I dont feel it is a total loss yet, but the longer it drags on, the worse the feelings will get. You have my email and phone number, give me a call and lets discuss these issues and more.

      Customer Reviews

      4 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kathi C

      1 star

      06/04/2022

      Since our park in Colorado was sold last year (2021) and AOS became the managers, this place has gone to **** in a handbasket. Their practices have scared off a number of long-time summer residents and currently have our hands tied with their tactics. We are currently caught in a Catch-22 situation. We have been told that we CAN sell our summer homes, BUT they have to be REMOVED from the park unless they meet certain criteria yet we are in the dark about what the criteria is! WTF?! In addition, we have NO IDEA what the new rates will be for next summer all of this makes it nearly impossible to make an informed decision. The onsite manager is inhospitable and confrontational to the point where no one wants any discourse with her and, if necessary, won't talk with her without a witness because she lies and changes her story on a dime. The park is going downhill fast and to top it all there are NO AMENITIES HERE! The hot tub was taken out last summer. There is NO CELL SERVICE here. The camp WiFi is laughable (yet they charge guests $3.99 a day to use it.) The camp store has been completely empty since my arrival on May 9 and the office has been CLOSED for the past two weeks. This is horrendous! AOS should have a -5 rating!

      Advanced Outdoor Solutions Response

      06/07/2022

      Dear Long Term Guest

      We know you are not happy. You tell us daily.
      We are sorry you are not pleased with our changes. We installed Wifi. There was none in the past.
      Our parks are run by a set of standard rules and regulations which the former owner did not have in place, We expect sites to be well kept. Our rules are in place to provide a safe and aesthetically pleasing environment. I know the long term seasonal guests do not like our changes, We are sorry, but a nice, clean, well run park is our priority,

      Customer Response

      06/08/2022

      My site IS clean and well-kept. It was APPROVED by you upon my request at the end of last season. I am frustrated that my attemps to get ANSWERS are apparently ignored, hence the need to make the same requests repeatedly. We are being BLOCKED from selling our vacation homes without having them removed from the park.Communications from management are vague -- being told that new selling guidelines and rates for the 2023 season are "forthcoming." We were given inadequate notice to have the new agreements reviewed by a local attorney last year. Essentially, it was sign, pay or forfeit. The new management has ruined the sense of community here and many long-term folks here have left or are trying to sell due to health, financial or other reasons. Those seeking to sell this season have been thwarted in at least two cases in the past 30 days. There has been no compromise with management and I, for one, avoid any contact with the GM because of her combative and nasty attitude. I would also like to review the Webinar from last season, but cannot find the link to that. A few folks here did NOT see it because they were away. I would like to see it again, as well.

      Local BBB

      BBB of West Florida

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