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Business ProfileforPrecision Aluminum and Remodeling, Inc.
At-a-glance
Customer Complaints
3 complaints closed in last 3 years
1 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Overview
Products & Services
Business Details
- Location of This Business
- 4423 SE 16th Pl. Units 14 & 16, Cape Coral, FL 33904
- BBB File Opened:
- 2/19/2019
- Years in Business:
- 5
- Business Started:
- 10/30/2018
- Business Incorporated:
- 10/30/2018
- Accredited Since:
- 4/22/2021
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of CBC1262890 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.
These agencies may include:
Florida Department of Business & Professional Regulation
2601 Blairstone Rd
Tallahassee FL 32399
http://www.myfloridalicense.com/dbpr/
BBB records show a license number of -CBC1262890 for this business, issued by Sarasota County Construction License Board. The expiration date of this license is 8/31/2024.These agencies may include:
Sarasota County Construction License Board
1001 Sarasota Center Blvd
Sarasota FL 34240
https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#
BBB records show a license number of CBC1262890 for this business, issued by Charlotte County Construction License Board. The expiration date of this license is 8/31/2024.These agencies may include:
Charlotte County Construction License Board
18400 Murdock Cir
Port Charlotte FL 33948
https://secureapps.charlottecountyfl.gov/CitizenAccess/
BBB records show a license number of CBC1262890 for this business, issued by Lee County Construction License Board. The expiration date of this license is 8/31/2024.These agencies may include:
Lee County Construction License Board
1825 Hendry St
Fort Myers FL 33901
http://www.leegov.com/dcd/ContLic/ActCont
BBB records show a license number of 201900000351 for this business, issued by Collier County Construction License Board. The expiration date of this license is 8/31/2024.These agencies may include:
Collier County Construction License Board
2800 Horseshoe Dr N
Naples FL 34104
https://cvportal.colliergov.net/CityViewWeb/Home/
BBB records show a license number of 65209 for this business, issued by Cape Coral Construction LicenseThese agencies may include:
Cape Coral Construction License
1015 Cultural Park Blvd
Cape Coral FL 33990
- Type of Entity:
- Corporation
- Hours of Operation
Primary
- M:
- 8:00 AM - 4:00 PM
- T:
- 8:00 AM - 4:00 PM
- W:
- 8:00 AM - 4:00 PM
- Th:
- 8:00 AM - 4:00 PM
- F:
- 8:00 AM - 4:00 PM
- Business Management
- Mr. Caleb Campbell, President
- Contact Information
Principal
- Mr. Caleb Campbell, President
Customer Contact
- Mr. Caleb Campbell, President
- Additional Contact Information
Phone Numbers
- (941) 276-8449Other Phone
- (239) 268-9100Other Phone
- (941) 276-8449
Customer Complaints
3 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
4 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Douglas C
01/29/2024
Precision Aluminum and Remodeling, Inc. Response
01/31/2024
****************,
We submitted your *** packet on 2-20-2023. On 2-27-2023 we ordered your windows (THE MIDDLE OF HURRICANE *** REPAIR WORK) . Your windows did not arrive until 7-27-2023. You had 3+ months to call us and tell us the *** did not approve of the packet. In fact, you did not inform us of this until your windows had arrived.
At that point you told me that they said they were not approving the work. I told you that since the windows had been delivered, I would not be able to refund your deposit, but I would let you cancel the installation and not have to pay me any more money. I even told you that if you did that, you could keep the windows in case you worked it out with them.
After that conversation you told me that you wanted to install the windows, and that you were going to fight the ***, because other CONDOS had the same work done. I said okay, and we installed them. The sliders fit perfectly. The only issue was that the wrong tracks came with the windows, so we switched them out for free after the initial installation on 7-27-23. You also paid me the remaining balance on your contract, which shows you were a willing participant in this installation.
I did not know I needed a permit. We were only installing windbreakers on 1 side of the lanai, not fully enclosing it. So I didn't think we needed a permit for that. As I told you on the phone, I will gladly pull one for you no problem.
Here we are 6 months later, and it appears you have lost the battle with the ***. I'm not sure why you are blaming me for your loss. You paid me the deposit, and you paid me to do the installation. You can not claim that I held you hostage. You asked me to do this project.
But, you told us that you were going to be selling the home. So I offered to remove the windows for you for free, and then install them at your next home, for free. I was trying to find a compromise with you. You responded by saying you are taking me to small claims, and then hung up the phone.
The offer stands if you change your mind.
-*************************** Owner CBC1262890
Customer Response
02/02/2024
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