Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Johnson Roofing Solutions has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforJohnson Roofing Solutions

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.33/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/8/2020

    Years in Business: 6

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1383 Jackson Ave, Chipley, FL 32428-1775
    BBB File Opened:
    4/30/2020
    Years in Business:
    6
    Business Started:
    3/1/2018
    Business Started Locally:
    3/1/2018
    Business Incorporated:
    1/29/2018
    Accredited Since:
    5/8/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CCC1332565 for this business, issued by DBPR (Tallahassee). The expiration date of this license is 8/31/2026.

    These agencies may include:

    DBPR (Tallahassee)

    1940 N Monroe St

    Tallahassee FL 32399

    (850) 487-1395

    https://www.myfloridalicense.com/dbpr

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Curtis Tyler Johnson, Owner
    • Ms. Paige Johnson
    Contact Information

    Principal

    • Mr. Curtis Tyler Johnson, Owner

    Customer Contact

    • Mr. Curtis Tyler Johnson, Owner
    • Ms. Paige Johnson

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/29/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I was approached with the idea of purchasing solar panels this past Spring. During our discussions with a solar panel company (******* it was decided that it was also time for a roof replacement. ****** worked up a contract for both and suggested we use one of their roofing companies. The roofing company that was assigned to our project was Johnson Roofing Solutions. My wife did some online research and found this company to have outstanding reviews, 5 stars across the board. I told ****** I was interested in paying out of pocket for the roof and not financing. They required I pay them up front before the project began. May 2nd I wrote a check to ****** for $29,250 and this was solely for the roof. May 6th was the first day the roofing crew began. From start to finish it took about 6 weeks for our 2,000 square foot roof. Here are some things that happened during or after the project that have raised concern. During construction the electrical mast fell off the house because it was not secured and this resulted in 9 days no power. First small rain storm a leak was noticed inside the front door area. First big rain storm found leaks in 4 additional areas. Concerns are potential mold issues and water damage to insulation and sheet rock. Secured existing gutters improperly during roof replacement. Water and ice shield was not installed. Existing tongue and groove decking was not resecured. Found wood rot in multiple areas underneath soffit. Before the leaks were discovered, we mutually agreed upon a $1,000 refund so I could repair the wood rot myself and $250 for supplies related to the electrical mast issue. Since discovering the leaks, I have attempted to resolve this and the owner has refused to meet with me. My wife also attempted contacting him. Included are some photos showing the damage and email correspondence. We also have videos of the water leaks but are not able to include them.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Todd B

    1 star

    07/11/2024

    Used Johnson Roofing to install solar attic fan. I mentioned that I had my own solar attic fan to install during the initial call. No one came onsite. No one called me. I just received a quote via text and later email. No one ever called to setup an appointment. Quote was very generic. Stated "Solar Attic Fan Install" only. Didn't question that cost because every roofing contractor I spoke with was outrageously high for an hours worth of work. Technician showed up one day. Luckily I was home. The technician brought a solar attic fan to install. He said he had just picked it up from one of the retail stores. I informed him that I had my own and wanted it installed. Took a picture of the fan with the model number. The fan retails for over $500. Sent an email to the original sales representative that sent the quote. No response. Two weeks later I received a text and email from a new representative. Mentioned the concern that the cost of the fan was included in the quote. Representative stated it wasn't and then told me that the fan was from their warehouse which contradicted what the technician told me. Completed disregarded the cost of the fan and stated I was bullying him. Overall very unprofessional.

    Local BBB

    BBB of Northwest Florida

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.