![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforMega Bite
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/05/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Hi. I took a tour, known as the dolphin tour on February 24 2022. I paid $51.99 for two people, me and my boyfriend. The business commited to provide me with seeing dolphins, and enjoying a nature tour of dolphins and wildlife. That was the basis of the tour. However, there was first of all a 40 minute delay. Finally when we got on the boat we wasted a half hour in the heat on the boat, the tour was supposed to be an hour long but without explanation it was cut short, I have the time stamps on my phone. There was not one single dolphin we saw, and the main tour was dolphin sightings. I cried at the end of the tour. We didn't see any dolphins even though we paid a lot of money for the dolphin tour. It was traumatic. The tour ended abruptly without apology, and the merchant refused to refund us, nor offer us a new boat ride. I felt scammed, we were scammed. We did not receive what we paid for. ******** didn't care when I brought up the complaint. Several other people had the same complaint.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.