Department Stores
Macy'sAbout
About This Business
Business Details
- Local BBB:
- BBB of West Florida
- BBB File Opened:
- 3/28/1978
- Business Started:
- 1/1/1989
- Business Incorporated:
- 1/28/1994
- Type of Entity:
- Corporation
- Business Management:
- Mr. Jeff Gannette, CEO
Additional Contact Information
- Principal Contacts
- Mr. Jeff Gannette, CEO
- Customer Contacts
- Mr. Charles A B Moore, Esq
- Mr. James Amann, President
- Mr. Charles A B Moore Esq
- Ms. Carey Watson
- Mr. Charles B. Moore, President
- Mr. Charles A B, Moore Esq
- Ms. Patti Parizek, Manager/Furniture Departm
- Tami Hirshberg, Gen Manager
- Cela
- Ms. Coleen Reidy, General Manager
- Ms. Shiela Russ
- Ms. Pam Poteet
- Ms. Lori V. Douglas, ESQ.
- Mr. Trip Tripathy, President/COO
- Ms. Donna Ciclet, Esq.
- Ron Whalen
- Mr. Deepak Kohli, Group Manager
- Ms. Michele Crumbliss, Manager
- Mr. Howard Socol, President
- Mr. Michael J. Osborn, President
- Mr. William L Hawthorne III, Corporate Counsel
- Steve Fraser
- Mr. Charles B Moore Esq
- Ms. Warniece Johnson, Manager
- Store Manager
- Manager Charlie
- Dennis Randazzo, Sales Mg
- Marc A. Steinbrecher
- Judy Risen, Customer Service Presidential Coodinator
- Mr. Jeff Gannette, CEO
- Fax numbers
- Primary Fax: (727) 796-6109
- Other Fax: (770) 913-4990
- Other Fax: (813) 872-3399
- Other Fax: (513) 573-2234
- Other Fax: (813) 623-3905
- Other Fax: (813) 877-4684
- Other Fax: (941) 739-6440
- Additional Phone Numbers
- Other Phone: (727) 796-6311
- Other Phone: (770) 913-5512
- Other Phone: (305) 835-5151
- Other Phone: (727) 556-5201
- Other Phone: (239) 477-3300
- Other Phone: (727) 344-8300
- Other Phone: (239) 434-1314
- Other Phone: (813) 872-3255
- Other Phone: (813) 837-8525
- Other Phone: (800) 227-0859
- Other Phone: (727) 381-5044
- Other Phone: (941) 921-7925
- Other Phone: (800) 533-2304
- Other Phone: (727) 836-1201
- Other Phone: (813) 975-2201
- Other Phone: (727) 556-5772
- Other Phone: (727) 566-7300
- Other Phone: (727) 556-7300
- Other Phone: (866) 352-4663
- Other Phone: (800) 670-9944
- Other Phone: (813) 805-5270
- Other Phone: (813) 626-2297
- Other Phone: (813) 879-4685
- Other Phone: (941) 739-6400
- Other Phone: (800) 735-2525
- Other Phone: (813) 286-5300
- Other Phone: (727) 346-2300
- Other Phone: (941) 232-7300
Additional Information
- Refund and Exchange Policy
Returns by mail and in stores within 90 days of purchase for free. Returned items must be in original, saleable condition with original tags. Shipping and delivery fees are non-refundable.
New or gently used Cosmetic or Fragrance product purchased at Macy's will be accepted for return.
Some departments such as fine jewelry, tech accessories and furniture have different return guidelines. Full details can be found here.
- Business Categories
- Department Stores, Online Shopping, Credit Cards and Plans
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.