We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies
on BBB websites to remember your preferences, improve website performance and enhance user experience, and
to recommend content we believe will be most relevant to you. Most cookies collect anonymous information
such as how users arrive at and use the website. Some cookies are necessary to allow the website to
function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary Cookies must always be enabled

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Resources for Businesses

My Home Location

Columbus, OH, USA

My BBB

BBB of Central Ohio
Share
Business Profile

Identity Theft Protection

ID Guard

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Identity Theft Protection.

Reviews

This profile includes reviews for ID Guard's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

ID Guard has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • ID Guard

      2655 Ulmerton Rd., Ste 121 Clearwater, FL 33762

    • ID Guard

      32 N Gould St Sheridan, WY 82801

    • ID Guard

      722 116th Ave N Saint Petersburg, FL 33716

    Customer Review Ratings

    1

    Average of 16 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Carl G

      Date: 05/29/2025

      Carl G

      Date: 05/29/2025

      As many other people have reported, I was had a check written against my account for $3.49 and then a separate check written against my account for $44.99. The check was an automated check through my bank, and I had not initiated it. I have reported this to the bank to look into, and I called ID Guard LLC to issue a complaint. The call to ID Guard was a very frustrating experience lasting over 30 min. They were going to issue a credit but has not yet happened. I believe this company should be investigated regarding its legitimacy and its practices.

      ID Guard

      Date: 05/30/2025

      Hi Carl,

      We apologize for any inconvenience caused.

      Please feel free to contact us at 888-394-0633 if you have any questions.

      Thank you very much for your feedback, it will help us to improve.

      Customer Service Team

    • Edwind A

      Date: 05/29/2025

      Edwind A

      Date: 05/29/2025

      They don't allow me to cancel the membership they sold me in a deceptive way. I don't know what to do to cancel it.

      ID Guard

      Date: 05/30/2025

      Hi *****,

      We apologize for any inconvenience caused.
      Your account was canceled successfully as requested. 

      Please feel free to contact us at 888-394-0633 if you have any questions.

      Thank you very much for your feedback, it will help us to improve.

      Customer Service Team

    • Virgil W

      Date: 05/09/2025

      Virgil W

      Date: 05/09/2025

      WHO THE **** IS THIS COMPANY, i DID NOT AUTHORIZE THIS!

      ID Guard

      Date: 05/13/2025

      Hi ******,

      We apologize for any inconvenience caused.

      Please feel free to contact us at ************ or ************

      If you have any questions.

      Customer Service Team

    • Ben L

      Date: 05/01/2025

      Ben L

      Date: 05/01/2025

      I was charged $3.49 for a subscription I never needed and didn’t ask for. It all started with the people at Fubo tv. They scammed me into this subscription

      ID Guard

      Date: 05/08/2025

      Dear ***,

      We apologize for any inconvenience caused.

      Please feel free to contact us at ************ if you have any questions.

      Thank you very much for your feedback, it will help us to improve.

      Customer Service Team

    • B. M.

      Date: 04/12/2025

      B. M.

      Date: 04/12/2025

      Charged my checking account for $3.49 and when I called them they would not cancel the subscription,,,said I would be charged monthly for something I did not request. Have notified my bank and they are investigating.

      ID Guard

      Date: 04/14/2025

      Hi ******,

      We apologize for any inconvenience caused.

      Please feel free to contact us at ************ if you have any questions.

      Thank you very much for your feedback, it will help us to improve.

      Customer Service Team

      B. M.

      Date: 04/16/2025

      I hope this problem has been resolved and my checking account will not be charged in the future.

    • Dorothy S

      Date: 04/03/2025

      Dorothy S

      Date: 04/03/2025

      If I could rate lower I would. They debited my account for $44.99 and I never even heard of them before. They stated that someone called me and offered free food coupons and I agreed, so I asked them if it was free why am I being charged, I never have a full conversation with what I call SPAM calls and when they start I let them know that because I have Tricare I dont qualify. Im not sure how they got my checking account since I no longer write checks. After a lengthy conversation I asked to speak with a manager and was told they would reimburse me half and I would receive it it two weeks and I said NO I wanted all of it reimbursed. She stated she couldnt so Im going to my bank and since they were able to get into my account I now have to change my account which is a hassle because ALL of my payments goes there including my Social Security check. As I stated I have never heard of ID Guard LLC!

      ID Guard

      Date: 04/04/2025

      Hi *******,

      We apologize for any inconvenience caused,

      please feel free to contact us at ************ if you have any questions.

      Thank you very much for your feedback, it will help us to improve.

      Customer Service Team 

    • Teri C

      Date: 03/29/2025

      Teri C

      Date: 03/29/2025

      You people are crooks!! We are on to you, *** ****, and ************ Why dont you put the same effort and creativity you put into ripping people off in to making an honest living! You would do just fine. Anyone who has been a victim, file a claim at your bank and change your account number. Also file a report with *** and the police! They are going down!

      ID Guard

      Date: 03/31/2025

      Hi ****,

      We apologize for any inconvenience caused.

      Please feel free to contact us at ************ if you have any questions.

      Thank you very much for your feedback, it will help us to improve.

      Customer Service Team

    • Wynne C

      Date: 01/12/2025

      Wynne C

      Date: 01/12/2025

      SCAM!!!Won't let me cancel. I have called 3 times and gone to the web site, as well. This also includes Saver's Club,too.

      ID Guard

      Date: 01/18/2025

      Hi *****,

      We apologize for any inconvenience caused.

      Please feel free to contact us at ************ if you have any questions.

      Thank you very much for your feedback, it will help us to improve.

      Customer Service Team

    • Donna B

      Date: 12/05/2024

      Donna B

      Date: 12/05/2024

      This is a total scam. The number that they tell you to call for questions never works …nobody answers and you just keep calling over and over again. They basically took my money and there is no way to try to get the money back once they get it do not waste your time on this company and for Pete sakes they say. The number listed everywhere is but try it for yourself because nobody will answer… they are con artists pure and simple.

      ID Guard

      Date: 12/06/2024

      Hi ***** ****,

      We apologize for any inconvenience caused.

      Please feel free to contact us at ************ if you have any questions.

      Thank you very much for your feedback, it will help us to improve.

      Customer Service Team

    • Rafael G

      Date: 12/02/2024

      Rafael G

      Date: 12/02/2024

      I also was taken in by this company. First a $3.49 charge on Oct 30 2024. Then Nov 29 2024 ID Guard again withdrew another $44.99 for a IDE Guard check *******. I had to close my account at my bank, I thought I did. I left a few dollars in the account. When the $44.99 withdrawal hit the bank my overdraw service kicked in and paid it, with a fee of $29.00. I am trying to rebuild my online payment system all over again, what a Nightmare. Oh if you do close your account don’t forget to redirect funds on auto pay bills with new account number. Now I am out of $77.48. I feel lucky I caught it on Time. I didn’t ask for this service, I didnt request that they take money from my account. My fault I misdialed a phone number to a Customer Service for another company. I gave them all my info. Then realized my error before I knew it they hung up on me, after taking all my info. Checked the number and I was of one number off. Checked the Phone number it was located in New York as a Toll Free phone number. I called ID Guard on Nov 1, 2024 to cancel the service, but ID Guard still withdrew $44.99 Good Luck to you all.


      ID Guard

      Date: 12/04/2024

      Hi Rafael,

      We apologize for any inconvenience caused to you and your family. We appreciate hearing your concerns, as this is not how we are supposed to operate.

      Thank you very much for your feedback, it will help us to improve.

      Customer Service Team

    ID Guard is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.