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Find a Location

A Superior Towing Company has 1 locations, listed below.

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    Business ProfileforA Superior Towing Company

    Towing Company
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/12/2011

    Years in Business: 33

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    A Superior Towing Company Inc Provides towing and road service for multiple local law enforcement, government agencies, motor clubs, and the general public. We believe in professionalism and efficiency as a foundation.

    Business Details

    Location of This Business
    2385 SW 66th Ter, Davie, FL 33317-7134
    BBB File Opened:
    10/14/2005
    Years in Business:
    33
    Business Started:
    6/17/1991
    Business Incorporated:
    10/17/1988
    Accredited Since:
    5/12/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Superior Towing
    Hours of Operation

    Service

    M:
    Open 24 Hours
    T:
    Open 24 Hours
    W:
    Open 24 Hours
    Th:
    Open 24 Hours
    F:
    Open 24 Hours
    Sa:
    Open 24 Hours
    Su:
    Open 24 Hours
    Contact Information

    Principal

    • Mr. Sean Loscalzo, President

    Customer Contact

    • Mr. Sean Loscalzo, President
    Additional Contact Information

    Fax Numbers

    • (954) 370-7276
      Primary Fax

    Phone Numbers

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/02/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    October the 21, I drove from ***** to *************** to attended my class reunion and visit my mom, I did not get a lot of rest that Friday and went about my day normal. Saturday morning between 3am- 4am, I got into a accident. I hit a tree which cause my car to flip over and it was totaled. The accident left me distorted and shaken up but I didn't suffer any major injury by the ***** of God, although I was left in shock for the next few days knowing I almost lost my life due to being tired. The night of the officer had A Superior Towing pick up my car. Unfortunately that weekend they weren't open so I had to pick up my car on Monday which interrupted me getting back to ***** for my Job and to attended to my wife and kids. Monday morning I visit A superior towing with the intention to grab my stuff I left in the car ( ************** keys, work keys and laptop) I was given a sheet of paper at the front desk I was told to fill out so I can go to the back and get my things out the car. No one informed me that I was signing a payer agree to their policy about how much they charge per day if I didn't get the car of their lot. November the 1 I received a mail with a bill for $749.89 which is potentially $840 + dollars today. I called A Superior about the charges informed them that no one informed me of their policy when I came in to grab the items left in my car, the lady on the phone proceed to say I sign a form for it. Again I was confused because I was told that form was just to go to the back and grab my items out the car. I felt like they took advantage of me because of the mental situation I was in still processing almost losing my life and I had also informed the clerk about that I was trying to go back home to my family and my job in *****. I really don't want anyone else to get taken advantage like that again. I tried to set up a payment plan, informing them that I don't have that kind of money to pay out of pocket they did not want to resolve the situation.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jane D

    1 star

    06/17/2024

    I am a mostly deaf diabetic eldery woman with a broken arm and and fractured back after a car wreck due to my sugar being low. They towed my car without my consent while I was in the hospital.I then went there to get my $1500 hearing aids from my truck and they refused to let me see my truck because my brother is the owner, despite the insurance saying both him and I are on the truck, and the police report stating my name was in the car wreck. My brother is also deceased.My insurance company is going to pick up the truck in a day, so it doesn't benefit them at all to disallow me the ability to get my hearing aids.I am well below the poverty level, eldery, and have a broken arm and fractured back and this company looked for any reason to hold my car hostage and not allow me to get my $1500 hearing aids out of it.This company is terrible.

    A Superior Towing Company Response

    06/19/2024

    ************************,

    First I would like to say I hope you you are recovering and on the mend from your vehicle accident. I do apologize for the inconvenience you have gone through. What you are telling me is your driving a vehicle that is registered to a deceased family member? We always require the owners permission to retrieve items or personal belongings from an impounded vehicle. It does become a problem when you do not have proper paperwork that you are an authorized operator of the vehicle.

    Do you remember the persons name that you dealt with when you attempted to get your belongings? Can you give me the day it was towed and the year make model so I can look it up in our system? I want to be able to help a little more if possible just need an little more info.

    *************************

     

     

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