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Business Profile

Real Estate

MV Realty PBC, LLC

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for MV Realty PBC, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 136 total complaints in the last 3 years.
    • 9 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/21/2025

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My brother who was mentally challenged was called by MV realty and said if he agreed to list his house with them they would give him $900 up front. He called me and I said don't do it but he did it anyway since anyone offering him money he would do it.He signed papers in front of a traveling notary and was sent a check. He never saw a representative from MV Realty. A short time later he allowed his house to go to foreclosure for non payment. ( He was not paying any bills and I took over all his accounts ) I bought his house to allow him to stay in it and not go to a nursing home and that is when I found out there was a $10,000 lien on the title from MV Realty. I was shown the document he signed and it is for a period of 40 YEARS ! It has been transferred to me now and when I sell I will have to pay that lien, He passed away on Dec 23rd 2024 and I am in the process of remodeling the house and selling it soon. He was not mentally stable to sign a contract and they took advantage of him. I hope they are held responsible for this kind of business that takes advantage of seniors and people who don't understand what they are signing.. Also a contract for 40 years !

    • Initial Complaint

      Date:03/05/2025

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      A few years ago ********** contacted me about their new advertising campaign they were giving homeowners money if they would use them in the future if you decided to sell your home. They gave me ******** but recently I discovered they put a lien on my home for ****** as I was refinancing my house. I will give them the ***** back unfortunately they will need to return the ****** dollars they will have to be paid to them before I'm able to refinance

    • Initial Complaint

      Date:11/13/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This business took advantage of my delicate financial situation and made thousands from the closing of my home. I was had no choice but to sell my home at the end of Covid and they claimed they were owed 10k +. They did zero work as a realator and stole the proceeds from me.

    • Initial Complaint

      Date:10/04/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The agent listed home but never return to set up showing never called except to ask if I want to except another company to the same kind of signing lied and said if they didn't sell it i had a 120 days to do so. Property was listed and sold ***** 60 days of listing. So I am disputing this company claim and never even had one showing of while listed. Only came out to take pictures of home. Tried calling but no answer or return call Only contacted me when I sold home.

    • Initial Complaint

      Date:07/12/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Two years ago I had a lady from MV call me and ask if I wanted $750 and all we have to do is use them when we sell our new home. I asked her all the information but she never told me that they would put a lien on our home. I would be glad to give back the $750. I want this taken care of now been waiting over two years.

    • Initial Complaint

      Date:07/02/2024

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On or around July 24, 2022 my dad *********************** and MV Realty of Nevada, LLC entered into a Homeowners Benefit Program agreement. That same year I moved in with my dad as his caregiver. He was a disabled Veteran, health failing, motor skills were diminishing and early signs of dementia. In Nov 2024 my father passed away. Alongside grief and trying to navigate thru all the medical, insurance, and bills that were left behind, I am also the beneficiary to my dad's estate or property. Thinking of putting the property up for sale I spoke with a real estate company that I was thinking I'd have them be my agent. The company did a title search & informed me that they couldn't represent me in any sale of the home & that there was an memorandum attached to the property which included exclusive rights to sell. After the shock wore off and reading the lengthy 47 page agreement, I did some research online about the company MV Realty. This Homeowner Benefit Program is not a benefit to any home owner and just like my dad who was elderly with failing health and failing mental capacity, he was the perfect victim to this unconscionable scheme where they ******* homeowners out of their home equity. I also learned that Nevada as of June 15, 2023 passed senate bill 355 which makes it illegal for these types of agreements to be attached to your property. There are too many lawsuits to count against MV Realty and they are in bankruptcy in the state of *******. This Homeowner Benefit Program is a scam. With that aside my question is this, how do I get this taken off of the title to the property? Any and all information or guidance would be most appreciated. Again any information would be most appreciated.

    • Initial Complaint

      Date:06/29/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In 2020, I signed a homeowners benefit agreement with MV Realty PBC LLC. I did not realize that I was signing a contract with unreasonable terms. They have been sued by 6 attorney generals since December 2022 due to their unethical and unfair business practices towards homeowners. They provided $390 to me, in which they took a large property right in my home. The contract states they have 40 years of rights in being able to sell my home. AG *********************** filed a complaint and an injunctive relief against this company. I am a single mother of two and a recent law graduate. i want to sell my home and move forward in my life. Yet, I am stuck in an unreasonable and unfair contract. I need help in voiding this contract.

    • Initial Complaint

      Date:06/17/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Writing about the Homeowner Benefit Agreement with MV Realty that I signed in 2018. I later received paperwork to join a class action lawsuit in 2022, and I believed this meant my agreement was null and void. I also learned that MV Realty filed bankrupt, which led me to believe further that they were going out of business. I put my house on the market May 2024 and they are now writing me about the agreement. I am aware of the complaints and open lawsuits against this company and wanted to inquire about my options.

    • Initial Complaint

      Date:04/29/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Mislead and misinformed on accepting 500 from this company To use them as my realtor only if I decide to sell my house I want out of the contract and if there's a lien for it to be removed

    • Initial Complaint

      Date:04/08/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We are trying to refinance but want to know if we can finish this process and how it will affect us.

    MV Realty PBC, LLC is NOT a BBB Accredited Business.

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