We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Countertops

Castelli Interiors and More, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Countertops.

Reviews

Customer Review Ratings

4

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Karen B

    Date: 04/26/2024

    Review for Castelli Interiors and More LLC Our journey began 10/06/2023 that is when we picked our Original Slab and gave our deposit. Original install date 12/28/23 that is when we were ready for installation. Our journey finally ended 04/22/2024. We were not going to give a review at all, only because it would have been zero stars, HOWEVER after our battles we decided to give a 3 star review, and mainly because of one employee and that was George, who appears to be the company's lead installer. He was the only one that spoke truth, did what he said he would do, and he was professional to work with. This company lacks in Customer Service. You the customer have to stay on top of everything, and then you are made to feel that you are wrong. From selling our original slab to another customer, a slab we put a deposit on, to the original installation crew not doing their job correctly, using incorrect cleaners which ruined the finish, to the actual slab having defects, which lead us to have that job replaced with a new slab, from the untruths that we were told, it was not a pleasant experience at all. The company representative will say that they gave us a upgrade for replacement, which from what we can tell they did, but that is the least this company could do, after all this company put us through, and then we had extra cost in plumbers and for being the reason why we had to put our kitchen backsplash installation on hold. At the end of the day on 4/22/2024 our job was completed and we are now satisfied. Up to this date 4/26/2024 no one from this company has called to see if we were satisfied with the installation, or to apologize for all the grief that we have gone through with them. ***** *** ****** ******

  • Shay C

    Date: 04/03/2024

    Feel like a celebrity! *** treated our small kitchen project with the same care and respect as a million dollar project! This company is more affordable than you'd think, so please check them out! (Compare for yourself to the big box stores.) *** listened carefully and thoroughly to our ideas, created a 3D picture plan, measured our space himself and came through with every promise, on time or early, each step of the way. His communication was excellent and he was fun to work with, too. There were absolutely no surprises, except how beautiful our kitchen is now. **** is their master installer, incredibly skilled, meticulous and pleasant to have around. Each **************** left our kitchen cleaner than it was before he worked in it! Feel free to trust Castelli Interiors West Coast with *** and **** to help you create a lovely kitchen. We are so glad we did!

Castelli Interiors and More, LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.