Business ProfileforAir Bulance LLC

I reached out to Air Bulance LLC when I needed service on my ** unit. I decided to use this company because they are local. When they arrived at my condo, they told me they could flush out the lines but what I really needed was a new unit. On September 2, 2021, I agreed and spent $4,450 for a new system. The problems didn't end. My ** would completely stop working approximately every other month and each time, I would call, they would come out and blow out my lines. At one of the service calls, the technician finally suggested that I should install a condensation pump which would fix the problem of my ** stopping. On April, 8, 2022, I had the pump installed for $375. This also didn't work. Instead, I would have water all over the floor from the pump and the ** unit continued to shut down. When I would call for service, there was no sense of urgency and I was told to calm down. It was very insulting. I finally was fed up when my ** starting leaking so much water from the unit, I had to get towels and a bucket. I called a different company and they quickly identified the problem. The pump that was installed by Air Bulance LLC was missing a gasket, cracked and pushing water to the floor. The new company was also able to see that the pipes that were installed that fed into the pump were installed incorrectly. They took the piping apart, replaced the pump and corrected all of the mistakes made by Air Bulance. Now I know they are a scam. Air Bulance has images on their site with logos of ****** and 5 star reviews that are links that don't work, when calling the phone number on their site the mailbox is always full so you can't leave a message, and the manager threatens to not send a tech if he feels you are disrespectful with his solutions being to turn off your air until he can send someone out the next day between 10am - 2pm. I would like a refund of shoddy condensation pump that I had to replace after 3 months.