Reviews
This profile includes reviews for Coastal Debt Resolve's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 64 Customer Reviews
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Review fromPaul C
Date: 06/19/2025
5 starsMy name is **** ******** and Ive worked with Coastal for months now. My experience has been nothing short of fantastic. My experience started with *** ***********. *** took my cold call while my anxiety was very high and as I was coming off of a bad experience with another debt company. *** was the reason I initially signed up for the program. He has been amazing for me through this entire process. ****** ******* has also been fantastic for me. Multiple times ****** has taken time out of his day to answer questions I had an ease my mind through this process. ******* (my account **** has been 10/10. If I could give 10 stars I would. ******* keeps in touch with me weekly and sometimes multiple times per week. She has many times taken time from her day to answer questions that were just simply causing me stress. ******* has been right by my side through this entire process and Id recommend her and this company to anyone and everyone. Thank youReview fromJessie S
Date: 05/21/2025
5 starsJessie S
Date: 05/21/2025
***** is great!! Always on top of everything and helping ne as needed.
Coastal Debt Resolve
Date: 05/22/2025
Thank you so much for your kind words! Were thrilled to hear that ***** has been so helpful and attentive. Well be sure to pass along your praise to her!
If you ever need anything else, dont hesitate to reach out.Review fromMark W
Date: 05/20/2025
1 starMark W
Date: 05/20/2025
**Coastal Debt: Costly Disappointment, No Results.**Struggling with an MCA loan, Coastal Debt promised lower payments and a 50% settlement. I paid $15,000 in upfront fees. Their process was slow and frustrating. After months, and depositing a total of $45,000 into a trust account for negotiation, communication was awful. My assigned attorney ignored over 10 emails, and **** were hard to reach.Coastal Debt then claimed my lender demanded $70,000 to settle more than I originally owed! Tired of their failures, I contacted the lender directly and successfully negotiated a $51,000 settlement on my own.The final tally: $15,000 to Coastal Debt + $51,000 for my settlement = $66,000. This was barely $1,000 less than my original debt, took over six stressful months, and required me to do the negotiating. Coastal Debt provided zero actual help in reducing my ******* experience: Coastal Debt overpromised and underdelivered. Save your money and explore direct negotiation or consult an attorney you vet personally. They were a waste of significant time and money.Coastal Debt Resolve
Date: 05/22/2025
Dear Mr ******************** you for taking the time to share your feedback.
We regret that your experience with our business debt settlement program did not meet your expectations. Our goal is always to provide transparent, structured solutions that ease the burden of commercial debt and position businesses for long-term recovery.
While enrolled, your business achieved a 58% reduction in weekly payment obligationsa meaningful short-term benefit during a financially challenging period. Although your early exit limited the programs full potential, were pleased to hear you ultimately reached a resolution that provided some relief. Based on our projections, had the program continued through its intended term, your savings could have been significantly greater.
We understand that debt resolution can be a stressful and complex process. Our team remains committed to offering ethical and effective services tailored to the realities facing small business owners.
We wish you continued success moving forward.Review fromCarlo L
Date: 05/16/2025
5 starsCarlo L
Date: 05/16/2025
Coastal Debt resolve is a good way to help with negotiating your high risk and high payment MCA loans to a manageable payment level. They have been highly professional and have checked in daily with me to be sure all is going well. Shout out to ****** who has been my daily check-in partner throughout this whole process. I would recommend checking them out.Coastal Debt Resolve
Date: 05/19/2025
Thank you so much for your kind words! Were thrilled to hear that ****** and the team have been providing consistent support throughout your journey. Helping make *** loans more manageable is what were here for, and your recommendation means a lot to us. Please dont hesitate to reach out if you need anything else!Review fromCharles S S
Date: 05/12/2025
5 starsCoastal Debt Resolve is a quality service. They have helped me relieve the pressure of having to deal with the badgering from my MCA creditor. ****** has been great to deal with. Always a cheerful and attentive representative is she. I highly recommend CDR,Review fromSALLY G
Date: 04/28/2025
1 starSALLY G
Date: 04/28/2025
Company calls, when you answer it hangs up, I call them back and for two weeks every day have asked to be removed from call list, and they keep calling.Coastal Debt Resolve
Date: 04/30/2025
Dear *****,
Thank you for bringing this matter to our attention.
We sincerely apologize for the frustration and inconvenience you have experienced due to receiving multiple calls from our team. At Coastal Debt Resolve, we are committed to respectful communication and ensuring our outreach complies with regulatory standards and best practices.
Your feedback is invaluable to us, and we take it very seriously. We have promptly removed your contact information from our calling lists to prevent any further disruptions. If there was an error in how your contact details were added to our system, please know that we are actively reviewing our procedures to prevent similar issues in the future.We truly regret any distress this situation may have caused and appreciate your patience and understanding. Should you have any additional concerns or wish to discuss this matter further, please do not hesitate to contact us directly at ************ or *****************************************************************.
Thank you for your understanding.Review fromGretchen K
Date: 04/18/2025
5 starsGretchen K
Date: 04/18/2025
Never having had to take a loan in the 20 years I have been in business, I unfortunately fell victim to some predatory lenders. ******* ****** has been instrumental in putting my fears to rest and making sure that my needs and requests are met. I highly recommend Coastal Debt Resolve and ******* ******.Coastal Debt Resolve
Date: 04/21/2025
Thank you for sharing your experience and for the kind words about *******. We understand how difficult it can be to face predatory lending after years of running a business, and were honored to support you through it. Your trust in Coastal Debt Resolve and in ******* means a great deal, and were committed to helping you regain stability every step of the way.Review fromKaren G
Date: 04/15/2025
5 starsKaren G
Date: 04/15/2025
I just enrolled in your program Alecha has been the one assisting me she is such a wonderful person she is always in touch she went through detail to make you understand she is a pleasure to speak with great attitude, great communication Thank you Alecha ! keep up the good work.Coastal Debt Resolve
Date: 04/17/2025
Thank you so much for your kind words and for taking the time to share your experience! Were thrilled to hear that ****** has been such a supportive and informative guide throughout your enrollment. Were lucky to have her on our team, and well be sure to pass along your appreciation. If you ever need anything, were just a call or message away. Welcome aboard. Were excited to be part of your journey!Review fromBRADEN M
Date: 04/14/2025
5 starsBRADEN M
Date: 04/14/2025
Alecha has been great through this whole process, very helpful and reassuring leaving me knowing everything will be alright and they will take care of me.Coastal Debt Resolve
Date: 05/05/2025
Thank you for your kind words! Were so glad to hear that ****** has been helpful and reassuring throughout your journey. Your peace of mind is our priority, and were here to support you every step of the way!Review fromLoretta S
Date: 04/10/2025
5 starsLoretta S
Date: 04/10/2025
I am so very pleased with ******. At first it was touch and go. The information being so heavy and all. However, Ms ****** made it easier to understand by providing step-by-srep instructions on how to puck up the pieces and get my company back on track. Truly, I believe that had it not been for Shanae, I would have walked away from a very lucrative business due to the stress created by the high interest lenders. ***** helped me with more agreeable terms that I can handle. Coastal **** is a great company to work with. They saved my business by creating a way for me to GET OUT OF DEBT! Truly I am thankful! They only reason I gave 5 stars is because 10 wasn't an option. Keep up the fine work guys.Coastal Debt Resolve
Date: 04/11/2025
Thank you so much for sharing your incredible experience. Were truly honored to have played a part in helping you keep your business moving forward. ****** is a remarkable member of our team, and were so glad her guidance, clarity, and support made such a difference for you during a stressful time.
Your words mean the world to us, and were beyond grateful for your trust. Hearing that we helped you find a way to get out of debt and save a thriving business is exactly why we do what we do.
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