Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Is this Your Business?
          Share

          Find a Location

          Williams Family Moving & Delivery of FL LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileWilliams Family Moving & Delivery of FL LLC

            Moving Companies

            Contact Information

            9470 Ivy Brook Run Apt 807

            Fort Myers, FL 33913-7758

            Get Directions
            Visit Website
            (239) 848-5584

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 6

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            9470 Ivy Brook Run Apt 807, Fort Myers, FL 33913-7758
            BBB File Opened:
            6/3/2019
            Years in Business:
            6
            Business Started:
            8/7/2018
            Business Incorporated:
            8/7/2018
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Elijah Williams, Member
            Contact Information

            Principal

            • Mr. Elijah Williams, Member

            Customer Contact

            • Mr. Elijah Williams, Member
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/18/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            We engaged Williams Family Moving in Dec., 2021 to box personal belongings & move furniture from one property to another in the same neighborhood They completed the boxing of the personal belongings on Dec.15th-17th. The move was scheduled to be done Dec. 28-30th, however my wife fell fracturing her ankle on the morn of Dec 24, requiring surgery on the 28th.. I called & re-scheduled the move to Jan 7, 8 & 10th. They began the move but didn't completely finish on the 10th (issue #1a). They left my property after 7pm, in the dark, & said they couldn't return until mid-February. They relented & agreed to come the next day w/no time commitment; with the uncertainty I hired someone else to finish the job (issue #1b). They did damage to several pieces of furntiure; artwork; walls; wallpaper & baseboards/moldings. Each of these damaged items/areas were pointed out to a representative of the company (his son) & pictures were taken to verify the damage (issue #2). The owner, Elijah W., told us, before we hired his firm, he would be present for our entire move & he was not (issue #3). When I wrote to the owner on Jan 16th, 2022 asking for a time to discuss resolution of the outstanding & damaged items, he remarked we would simply follow his contract. He never provided us a copy of the contract (even though we requested it previous to him starting the work) nor has he provided copies of paid bills (issues #4 &5). We exchanged several emails on Jan 16th; he then placed a phone call to my wife's cell phone using profanity, racist comments (called her a "cracker"), threatening her & making disparaging comments about me (issue #6). It is now Tues Jan 18th, & I haven't heard from him how to resolve the damages to my property,furniture & art (issue #7). Further, I believe there are missing personal items (issue # 8). Finally, I am now concerned for our safety & further damage to our property. Pls advise us how you can assist us in resolving this with this company/individual.
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Joseph W

            08/25/2022

            Absolute garbage company. Went to move an 84 year old grandmother's glass curio from her apartment that her husband had bought for her. They COMPLETELY smashed it into a pieces. They then, REFUSED to compensate her for their mistake refused to move the rest of the stuff in her apartment (they had already loaded part of her items into their truck) unless she signed a waiver (they failed to get the waiver signed beforehand so they were trying to FORCE HER TO COVER THEIR BUTTS FOR BREAKING HER ITEMS). A call was put into their main office to complain. The workers told their supervisor that they never touched it or moved it even though my grandmother has TWO witnesses who watched them move it and shatter it. So their main office responded back "too bad" instead of making it right. No "sorry" or anything just "too bad" like it wasn't their problem or fault. Finally, everything they had move already, they took out of their truck and threw it back into her condo carelessly before they took off. Absolutely disgusted in them for treating anyone this way, especially an elderly woman! Terrible company and appalling management. Probably will be filing for "Elder Abuse" since that is EXACTLY what they did. Also, reach out to the BBB to file a claim since apparently they don't care about doing good business so the BBB should change their rate accordingly. Do not dare do business w/ this LYING, THIEVING and ELDER ABUSING company unless you want to go thru the same.

            Williams Family Moving & Delivery of FL LLC Response

            08/25/2022

            Social media Bbb and all these different platforms are designed for to hurt the small business.To bad the business owners can't put out a list of customers that other business shouldn't provide services to . The person who wrote the review wasn't there . And the whole complaint is a fabrication. Just like most of them are . Good thing ***** is in control of my life and not people and ratings . My the Lord Bless you and keep , let his face shine upon you be gracious to you my he turn his face towards you and give you peace. Amen

            Customer Response

            08/26/2022

            This is laughable. Their response here show's their lack of empathy, integrity and overall self accountability.

            No wonder they have an "F" rating.

            I truly hope that the "Lord" they speak of finds their lies and deception as appalling as any civilized person would and judges them accordingly.

            Williams Family Moving & Delivery of FL LLC Response

            08/26/2022

            He will

            Local BBB

            BBB of West Florida

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.