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          Business Profile

          Online Retailer

          Ultra Hearing Aid LLC

          This business is NOT BBB Accredited.

          Find BBB Accredited Businesses in Online Retailer.

          Information and Alerts

          BBB RatingF

          Reasons for rating

          • Failure to respond to 5 complaint(s) filed against business
          • Business has failed to resolve underlying cause(s) of a pattern of complaints
          • 23 complaint(s) filed against business
          • 3 complaint(s) filed against business that were not resolved
          • Length of time business has been operating

          Alert Details

          This business has 1 alert.

          Alert

          BBB files indicate that Ultra Hearing Aid, LLC has a pattern of complaints and reviews concerning refund issues. Consumers allege they are returning the non-working products within the 45-day risk-free return period and are not receiving the guaranteed refund. The business website was created 02/21/2024. The images of Audiologists on the website are stock photos.


          In November 2024, BBB sent a request to the business to address this pattern and what actions the business has taken to help eliminate the causes of complaints. To date, BBB has not received a response from the business.

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