Reviews

I started with this office in June of this year. At my first appt i was told i needed Invisalign and other work that would cost @$6k, mind you they quoted that before they even knew what my insurance would cover. So I signed up with the finance company they work with and was able to get my care started. Was scheduled to come back in July for not only my dental appt but also my ortho appt which are scheduled as two separate appts. i showed up and as they start my dental appt i am then told "oh sorry, were going to have to reschedule your ortho appt." I was understanding and rescheduled it. But then it happened again in September came in just for my ortho appt while sitting in the chair i get told that they're just going to send me with a few more of my Invisalign trays and schedule me to come back for the attachments i needed. So once again I have taken time off from work to not get the treatment i was scheduled to receive. Then come my appt for November 26th that i scheduled in june or july so i could get the time off request put in for work. I show up for my 4pm appt at 3:52 and as i was checking in the person at the front desk informed me my appt was cancelled due to not confirming. Well in the last 5 months the only confirmation ive received would be text reminders never having to verbally confirm with them. They did call the day before wanting to move my appt up ************************************************ we'll cancel your appt. So 3 times I've had to take time off from work sometime even unpaid due to not having PTO just to be told my appts are cancelled or they need to reschedule them. I'm pretty sure they would charge patients cancellation fees if we were to cancel the day of so why is it ok for them to do it to me. So I reached out to the Office Manager on Tuesday morning, was told by the woman who answered that she was on a call and would call me back by the end of the day, here it is Thursday morning and I have not heard back from anyone.

Do not go here if you need dental care! I went to Dr. ******** for tooth sensitivity of my upper cuspid teeth. She examined me and quickly recommended a root canal with a crown. She stated if we dont do this you might crack the tooth, get an infection or loose the tooth all together. Three months later, I am in more pain than I was before Dr. ******** ever touched my mouth! Three months later and all I have to show for having Dr. ******** as my dentist is a crown in the front of my mouth that is painful, unsightly and ill-fitted.Instead of providing quality dental care,Dr. ******** constantly up-sales unnecessary dental procedures that she does not even have the skill to execute. On top of that she is rude and constantly interrupts your appointment to handle patient issues in other rooms and communicate with her staff via a headset she wears constantly. She often appears to be irritated, in a rush and argumentative. Dr. ******** is arrogant and her arrogance has rubbed off on her front office staff, who treat interactions with their customers as an unwanted interruption of their ******** your money, go somewhere that cares about the health, appearance and wellness of your mouth!