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Business Profile

Sporting Goods Retail

Fanatics, Inc.

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Fanatics, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Fanatics, Inc. has 170 locations, listed below.

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    Customer Complaints Summary

    • 1,139 total complaints in the last 3 years.
    • 397 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:06/10/2025

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Email was sent to me after purchasing that the package was processed for shipping may 23rd; never updated for 2 weeks. Had to call about that package and they told me to wait until the estimated ship by date. Called back the day after the expected ship by date (which was June 3rd estimated) I called on the 4th; company moved the date to June 9th after stating that they would only be able to process a refund the day after if no movement on the package has been shown. Fast forward to today and they are trying to tell me that they can’t process a refund until a further out date now, this company has held my money without sending me the merchandise I paid for, going on over 3 weeks now, and continues to refuse to send me my refund by shifting dates and delaying paying me back.

      Customer Answer

      Date: 06/12/2025

      Issue has finally been resolved and refund issued as of 6/11/2025

    • Initial Complaint

      Date:05/30/2025

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received an email on 5/28 with the subject line, "TODAY ONLY: $10 Just For You - Spring Coupon Inside" and the small print says, "expires tomorrow at 11:59pm ET" which is today (5/29) but when I click the link ["Click to Claim"] it comes up with a white page with "No Codes found for the given batch" written on the top. The coupon is not properly activating. I reached out to chat support but the best they could offer was 30% off which is not a comparable discount as it would save me less than $10. I have attached the screenshots of the email and page that appears when the link is clicked. I would appreciate a new $10 off coupon OR even $10 FanCash.

      Business Response

      Date: 06/06/2025

      Dear BBB of North Florida and ***** ****,

      Thank you for bringing this matter to our attention, and we sincerely appreciate the opportunity to address the concerns raised by the consumer regarding their email promotion.

      Upon thorough review of the complaint, we reviewed the images provided and attempted to contact the consumer to better understand the situation and identify areas for improvement.

      To rectify this issue, we have issued a discount code to match the one that had expired and provided the code's details for use.
      We understand the importance of feedback, and we are committed to continuously improving our services. We believe that the issue has been fully resolved, and we hope to regain the consumer’s trust and continue serving them in the future. If there are any further concerns or additional assistance needed, please do not hesitate to reach out to us.

      Sincerely,

      ********
      Fan Relations
      Fanatics

      Customer Answer

      Date: 06/09/2025

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me as they did provide a new $10 off coupon to replace the one that did not activate properly into my account.

       

    • Initial Complaint

      Date:05/29/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      May 25th, 2025 Fanatics Perfect 9 contest. Answer ALL 9 questions correctly and Win $500,000 I answered ALL 9 correct. It said I WON, confetti dropped. I read all the rules, watched the video for the game. In order to win $500,000 you had to get ALL 9 answers correct, This was a free game on the Fanatic App. At the bottom of the app there is “game” they have 4 free games you can play 3 of which you can win. The big payout game is the Perfect 9 to win $500,000 I emailed Fanatic support and got several different answers why I wasn’t paid out, one of which was $50.00 fan cash award, which I never received. 2nd, the odds were to low and selection choices, this was both from a man named ***** Fanatics App support team emails on 5/27/25 also then I was told it was $5 fan cash award. Then I spoke to ****** and he said on it was not the Perfect 9 game and it clearly said it was when I played it. I attached my screen shots and circled the perfect 9 at the top showing him precisely that it was that game I won on and that email was today on 5/28/25. Several discrepancies and lies. I asked to speak to ******* ***** the CEO of Fanatics and he has not gotten back to me. This was life changing money, I played the game per the rules and I have yet to be contacted from Fanatics per my winnings ****** *******

      Business Response

      Date: 06/05/2025

      Dear BBB of North Florida and ****** *******,

      Thank you for bringing this matter to our attention, and we sincerely appreciate the opportunity to address the concerns raised by the consumer. 

      We raised the consumer’s concerns with the appropriate department and have been advised that the terms and conditions of the offer explicitly stated that “Each award recipient will receive $5 FanCash.” Due to the consumer being inadvertently advised that they won $50 in FanCash, we honored that amount and credited the account with another $45 in FanCash, totaling $50 in FanCash.  
       
      We believe that the issue has been fully resolved, and we hope to regain the consumer’s trust and continue serving them in the future. 

      Sincerely,

      ***
      Fan Relations
      Fanatics

      Customer Answer

      Date: 06/05/2025

      [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

       Complaint: ********

      I am rejecting this response because: I am rejecting this response because: it’s incorrect! The Perfect 9 Rules state answer ALL 9 correct and WIN $500,000 answer 3 correct and win $5 answer 4 corners correct and win $100 confetti dropped it said I got ALL 9 correct and the Perfect 9 game locked up. 

      Regards,
      ****** *******

      Business Response

      Date: 06/09/2025

      Dear BBB of North Florida and ****** *******,

      We regret to hear that the consumer remains dissatisfied with the outcome provided. This has been thoroughly reviewed with senior leadership and legal. The consumer has been advised of the terms and conditions, and additional credits will not be provided.

      While we regret any inconvenience caused, we feel that we have taken appropriate steps to address the consumer’s concerns.

      Sincerely,

      ********
      Fan Relations
      Fanatics 

      Customer Answer

      Date: 06/10/2025

      [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]

       Complaint: ********

      I am rejecting this response because: I won ALL 9 answers correct on the PERFECT 9 Game and if you get all 9 correct on the perfect 9 game you win $500,000 attached docs photos 

      Regards,

      ****** *******

    • Initial Complaint

      Date:05/27/2025

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On March 23,2025 I purchased a 3 in 1 Ohio State Buckeyes National Championship charger for my husband for our 35th wedding anniversary. I gave him the charger on April 14, our anniversary. Less than 30 days of gifting this item to my husband he told me it wasn’t working. I contacted Fanatics. A customer service rep offered me 20% of purchase price, then30%. Finally, after my frustration he told me I would receive a full refund and return label via email within 24 hours. I received an email saying sorry, no refund. This is unacceptable. They are selling a cheap electronic for an expensive price and don’t stand behind the product.

      Business Response

      Date: 05/29/2025

      Dear BBB of North Florida and ***** ******,

      We appreciate you bringing this to our attention, and we truly value the chance to address the customer's concerns about the quality of the item they bought and the difficulties they encountered when reaching us for help.

      Upon thorough review of the complaint, we reviewed the order and the merchandise purchased to better understand the situation and identify areas for improvement.

      We have taken the following actions to address this problem and have given the customer a complimentary return label so they can send back the faulty item for a full refund. A review of the remaining stock is one of the steps we are doing to ensure that such problems don't arise again.

      We have given the customer a promotional code for their subsequent purchase as a result of the inconvenience. They were also instructed to get in touch with us after placing a new order, and we would cover the shipping expenses.

      We understand the importance of feedback, and we are committed to continuously improving our services. We believe that the issue has been fully resolved, and we hope to regain the consumer’s trust and continue serving them in the future. If there are any further concerns or additional assistance needed, please do not hesitate to reach out to us.

      Sincerely,

      *****
      Fan Relations
      Fanatics

      Customer Answer

      Date: 06/04/2025

      I’m sorry you did not receive a response from me. I did not see an email to respond.  Fanatics contacted me a week ago to take back the defective item and the credit back to my credit card was issued this week.  I appreciate the BBB help in contacting Fanatics and I wish that did not have to be the case.  
      Thank you,

      ***** ******

    • Initial Complaint

      Date:05/27/2025

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased a L shirt and L sweater 2025-05-18 for ******, i had inquired minutes after placing the order to change the size of the sweater to XL to which i was told that wasnt possible and was against policy and my only option would be to return it, fine. Not an ideal solution. I receive my items and the sweater is 2 inches shorter than the shirt. The shirt fits like an XL and the sweater fit like a M. I inquired to get my items returned and was told id have to choose original payment method or gift card to which i chose gift card. Fast forward to today and theres a better sale on. I order to take advantage of the better sale. I inquire to have my refund method changed to original payment method to which im told thats impossible and iv already chose my method of refund and the only way to receive it through original method of payment is to wait 30 days for the shipping label to expire. Theres no reason either of these situations couldnt have been amended specifically the first inquiry about the size modification.I feel brushed off by customer service and am overall completely unsatisfied and disgusted as a consumer

      Business Response

      Date: 06/05/2025

      Dear BBB of ************* and ***** ********,

      Thank you for bringing this matter to our attention, and we sincerely appreciate the opportunity to address the concerns raised by the consumer regarding needing to modify the items' sizes and the return refund payment method.

      Upon thorough review of the complaint, we conducted a review of previous contacts regarding this matter to better understand the situation and identify areas for improvement.

      To rectify this issue, the consumer has now been refunded and was asked to please allow the 2-7 refund timeframe to reflect the original form of payment. 

      We understand the importance of feedback, and we are committed to continuously improving our services. We believe that the issue has been fully resolved, and we hope to regain the consumers trust and continue serving them in the future. If there are any further concerns or additional assistance needed, please do not hesitate to reach out to us.

      Sincerely,

      ******
      Fan Relations
      Fanatics

    • Initial Complaint

      Date:05/23/2025

      Type:Delivery Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Never received a product I ordered. The item was shipped via "roadie" which has no customer service line and I'm going to file a complaint against them too. The item was marked "undeliverable" when I've never once had an issue receiving packages at my address. The delivery driver never even tried to deliver it. Probably stole it. Never left even a notification. Was never even contacted by the delivery service. I tried to contact roadie for over 5 hours and never once spoke to someone even the "callback" feature was busted. Contacted fanatics and the first "fan advocate" ghosted me in the chat. The next one offered no resolution to my issue. The fact is I find it absolutely ridiculous and absolutely garbage that I've spent hundreds though fanatics and the moment I have an issue I basically get told I have to wait 7-10 business to get my money back. When they can take the payment instantly! I wanted what I brought! Not once was contacted and asked if I wanted store credit so I could I reorder the item nor was I offered a replacement or even to pick the item up. When the fact is the item was shipped from *******! Literally 15mins from my address! The fact is dont use a third party delivery service that outsources deliveries to randos like a doordash order then punish the consumer when issues arises.I will directly buy my braves merchandise from the Braves. Fanatics is absolute garbage and I mean that with every bit of animosity because the way it felt dealing with the customer service was "fuck me and my service" since the item in question was the armed forces hat that I wanted for the Braves vs ****** series in which the braves where running a tribute to the military.

      Business Response

      Date: 06/06/2025

      Dear BBB of ************* and ******* ******,

      Thank you for bringing this matter to our attention, and we appreciate the opportunity to respond to the concerns raised by the consumer regarding an issue with the shipment of a portion of their order.

      After conducting a thorough internal review, we identified the source of the issue and have taken steps to resolve it. A full refund was issued for the affected item, and an additional item was provided as a gesture of goodwill in recognition of the inconvenience caused. Furthermore, we are actively working with our delivery partner to investigate the matter and implement improvements to prevent similar occurrences in the future.

      We understand the importance of feedback, and we are committed to continuously improving our services. We believe that the issue has been fully resolved, and we hope to regain the consumers trust and continue serving them in the future. If there are any further concerns or additional assistance needed, please do not hesitate to reach out to us.

      Sincerely,
      *****
      Fan Relations

    • Initial Complaint

      Date:05/20/2025

      Type:Delivery Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On February 12, 2025, I placed an order for 4x Hobby boxes and Next day shipping for $1484.91. On February 17th, I received an email stating my order was delivered, but I never received the package. According to the tracking, this package was in transit on Thursday the 13th, but it was delayed and never delivered on Friday. I knew I needed to be home to sign the package hence why I chose 1 day shipping for it to arrive on Friday when I was home. Instead, it delivered the following Monday, and I did not sign for it because I wasn't home that day. Its fanatics responsibility to ensure packages arrive the day they say they will, especially when it requires a signature. I contacted support and they created a *** claim and told me to wait. I patiently waited until the investigation was closed on 3/4. I contacted again and they told me they were not able to provide me a refund or reshipment. Furious, I asked to speak with a supervisor who told me she would try to exhaust more options to issue the refund. I contacted via live chat the next day and the memorabilia department representative was very rude from the start. I was told they couldn't provide me a resolution despite the shipping error and waiting all that time for the *** investigation to close. I was advised to file a police report for the package. I asked multiple times if I filed a police report would Fanatics issue me a refund. I could not get a straight answer and had to ask many times. Eventually I was told they still wouldn't be able to provide a refund with a police report, basically telling me to F off. This is unacceptable, there isn't even a delivery photo for me to reference to. I've knocked on all my neighbor's doors and no one has seen the package. I've exhausted all options into finding this package and trying to find a resolution from Fanatics. I need a full refund to be issued immediately, and our business will be concluded.

      Business Response

      Date: 06/02/2025

      Dear BBB of ************* and ******* ******,

      Thank you for bringing this matter to our attention, and we sincerely appreciate the opportunity to address the concerns raised by the consumer regarding the order not being received.

      Upon thorough review of the complaint, we conducted a full investigation regarding the missing package to better understand the situation and identify areas for ************** review, we can confirm the package was signed for by the consumer upon delivery. In addition, a *** lost package claim was opened and closed as confirmation of the delivery was provided. The consumer will need contact their financial institution to file a dispute or file a police report regarding their missing package.

      We understand the importance of feedback, and we are committed to continuously improving our services. We believe that the issue has been fully resolved, and we hope to regain the consumers trust and continue serving them in the future. If there are any further concerns or additional assistance needed, please do not hesitate to reach out to us.

      Sincerely,

      Jordan
      Fan Relations
      Fanatics

    • Initial Complaint

      Date:05/19/2025

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On March 7th 2025 I went into the Lids store in ********** to purchase a hat for my daughter. While checking out I saw a hat I also wanted so the associate canceled the order and made a new one with both hats. On march 20th 2025 I was charged for that initial one hat, which I did not initiate. To be clear, I went to lids that one time, initially purchased one hat, had the associate change it to the two hats and then 2 weeks later I was charged AGAIN for the hat I already paid for. I was in contact with multiple different agents trying to get them to fix the problem, and after some runaround I was contacted by ***** ******** who told me I would be getting a refund for the full second order to compensate me for the new debit card I had issued due to this fraudulent charge, and would be hearing something about the refund of the charge from the 20th after they investigated it. This was over a week ago, I have messaged back multiple times asking where the $59.99 refund was and have heard nothing back to this point.

      Business Response

      Date: 05/30/2025

      Dear BBB of ************* and *********** *****,

      Thank you for bringing this matter to our attention, and we sincerely appreciate the opportunity to address the concerns raised by the consumer regarding not receiving your refund from a duplicate in-store charge.

      Upon thorough review of the complaint, we conducted a review of the contact with our in-store team and purchase details to better understand the situation and identify areas for improvement.

      To rectify this issue, we have taken the following steps: informed the consumer of the refund date, provided a timeframe for the refund to post, and provided direct contact information to assist with any future issues or concerns. Additionally, we are implementing measures to prevent similar issues from occurring in the future, including conducting reviews with our in-store team to ensure the correct product is being advertised.

      We understand the importance of feedback, and we are committed to continuously improving our services. We believe that the issue has been fully resolved, and we hope to regain the consumers trust and continue serving them in the future. If there are any further concerns or additional assistance needed, please do not hesitate to reach out to us.

       

      Sincerely, 

      Crystal

       Fan Relations

    • Initial Complaint

      Date:05/19/2025

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I originally ordered a phone case on May 9th, when it did not arrive within the promised delivery time I contacted Fanatics via the chat on May 14th. They agreed that since the UPS tracking was still showing the item in Fife WA they considered the item lost as well. I was promised 2 day UPS business since this was a gift and that I would receive a separate shipping confirmation which I did not. I contacted them again this morning to inquire where my shipment was or even if it had been processed as promised. I was told I did in fact receive an email (I did not!). Funny thing is every other order I have placed with them I receive a text message, I asked repeatedly to also receive a test which went unanswered. I was told they would resend the confirmation email which I did not receive. When asked I was told there is would take 24 hours to receive said email. No email takes 24 hours to receive! Then I find out that the promise of the 2 day business shipping is NOT happening. That they requested it but the third party vendor declined to do so. so why did you promise something that you can clearly not provide?? I asked for a refund of the case (with me keeping it) as a good faith gesture for my time (2 hours and counting now) and for being flat out LIED to. That request was also declined. So now here it is 11 days after I ordered a case and I still have NOTHING! One would think after being flat out lied to that the company would want to make things right but that is clearly NOT the case. At this time, I am still requesting a full refund of the price of the case for this whole debacle. Fanatics lies and clearly does not value customer satisfaction. In reading other complaints I am not the only one this has happened to so clearly this company needs to do better. I have screen shots of the conversation as proof.

      Business Response

      Date: 05/27/2025

      Hello, **** ******** and BBB of North Florida,    


      We've reviewed the complaint regarding the issue with the consumer's delayed package. 

      Upon receiving the complaint, we verified that both the original and the replacement package were delayed but were reported as delivered on May 22nd. 

      Upon contact with the consumer, we have provided a full refund as an apology for the entire situation, as this order was meant for a gift. We also provided a discount code for a future purchase and advised the consumer to keep the already delivered packages as a further apology. 

      All feedback provided is greatly appreciated and forwarded to the appropriate team members for further review. We are always looking for ways to improve our online shopping and customer service experience for fans. We feel that the issue has been fully resolved at this time. 

      If we can be of any further assistance, please don’t hesitate to reach out. 

       

      Sincerely,    

       *****    
       Fan Relations    

      Customer Answer

      Date: 05/28/2025

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. They have been more than fair in attempts to resolve this issue.

      Regards,

      **** ********

       

    • Initial Complaint

      Date:05/19/2025

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I participated in a Bob Evans promotion and received two $20 promo codes, which I used in two separate transactions on the Fanatics website last month. I returned both items in those orders this month, and the refunds to my credit card were processed successfully. The items were received by Fanatics without issue. According to Fanatics’ policy and multiple conversations I had with their customer service team via live chat, I was told the promo codes would be reissued after the returns were completed. However, I have yet to receive the replacement codes. Despite following up multiple times, no representative has been able to clearly resolve the issue or provide the promised promo code reissuance. I am now submitting this complaint in hopes that Fanatics will honor their word and reissue the two $20 promo codes that were part of the Bob Evans promotion.

      Business Response

      Date: 05/23/2025

      Hello ******* *****, and BBB of North Florida,
       
      We've reviewed the complaint regarding the issue with the consumer expressing disappointment with our customer care for not being able to provide them with promotional codes after returning the items for a refund, allowing them to place another order in the future. We understand the consumer reached out to Fan Services for assistance and was not provided an acceptable resolution. We were unable to connect with the consumer via phone and have provided further assistance via email. 

      Promotional codes were provided to the consumer. Additionally, we informed them that they could only use one discount code per order.
       
      All feedback provided is greatly appreciated and forwarded to the appropriate team members for further review. We are always looking for ways to improve our online shopping and customer service experience for Fans. We feel that the issue has been fully resolved at this time.
       
      If we can be of any further assistance, please don’t hesitate to reach out.
       
      Sincerely,

      ***
      Fan Relations

      Customer Answer

      Date: 05/24/2025

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

      Regards,

      ******* *****

       

    Fanatics, Inc. is BBB Accredited.

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