Business ProfileforTop Notch Concrete Services

We hired Top Notch Concrete on Friday, October 20th to tear up our current asphalt and concrete driveway. We were sent an invoice/contract for a total of $8027.00 which would include 23 yards of Concrete, tear out of old concrete and asphalt, hall away of the debris and labor. They requested a deposit of $4000.00 to be paid upfront which we did. They were to begin on Monday, October 23rd and was told it would be completed by Friday, October 27th. We were advised that he, the owner of Top Notch would be there Monday between 8:30-9:00am. He did not show up till 10:45…We were advised not to worry that the concrete would be poured and finished by Friday, October 27th…We kept getting excuses of why the concrete was not being poured. The owner of Top Notch did not show up each day to finish preparing the driveway and communication was very poor. My husband ***** advised ***** * that we would be ok with it being done by the following Friday Nov 3rd as long as she could guarantee it would be. We were promised multiple times that the concrete would be poured. We caught Betsy D giving us false information about the concrete company. The last straw was that we were promised the concrete would be poured on Thursday, Nov 2nd at 11:00. When the concrete company did not show we tried to reach Betsy and after many attempts we were adv the concrete company had cxled. My husband took it upon himself to call the concrete company and we were advised that Betsy D cxled. We then asked her why and she gave more excuses. I reached out to our sheriff’s dept and spoke to a deputy regarding our rights. We then advised Betsy that either we need the concrete poured by 1:30 on Nov 2nd or our money back. If we did not have either we would have their equipment towed off our property. We were again given many excuses and with no other option had their equipment towed. They have refused to refund us and now we are out of $4000.00 and a driveway that is not even ready for concrete.