Customer ReviewsforSouth Florida Booting, Inc.

Unfortunately for this company they are not in control, they simply are following a plan or job and have very little say as to how they accommodate customers; or in this scenario people who’s cars have been booted. I’m in West Palm Beach and I spoke to a driver ****. He didn’t have much information or ways to help but his supervisor called me quickly as the situation escalated. ****** ****** explained to me throughly why the booting had occurred and why I did not show in the system. This was a novice mistake on my end and I owned that. Although I was appreciative that Mr. ****** kept his composure and offered a solution. I appreciate his efforts. Truthfully the HOA is the issue with this type of problem but they hire third parties because they don’t want to do the dirty work of customer service. The fee is $65, very minimal, but what I wanted was a chance to not let it happen again and Mr. ****** Explained that to me. It’s the HOA in certain areas, giving you vague information, causing you and I to figure it out. I rated a 4 because I was given a solution and explained why the problem happened and how to prevent it.

My car was damaged by this company. *** retained a lawyer and an suing this company and the owner of the parking lot for negligence

I paid for parking and I still got a boot. No one from the company answers the phone and they just use the answering service. Going to put a complaint in to the ************* about this company. Had to pay $65 to get boot removed when I paid for parking and showed them I paid for parking. The person who removed the boot told me its a common issue only in the lot I parked in.

This review is not 1*. It is 0*.I live in a HOA townhouse and was moving from one property to another within the community that day. I had just arrived back from UHaul with a moving truck and parked it outside my garage with the backdoor of the truck door open, to indicate that we were in the process of loading. I closed my garage door as I have two expensive bicycles and bicycles are routinely stolen from garages in this community. I went upstairs to start bringing boxes down.The truck was not blocking other peoples homes or garages/driveways and the road to the side of it had ample space for others to pass.I was booted while I was in the process of bringing boxes down to my garage. I am absolutely appalled that they would do this to a removals truck that had just pulled up.I tried calling the company and the phone operators absolutely refuse to let me speak to a supervisor. Emailing the company gets no response. Surely its illegal for any business to have absolutely no recourse in a matter like this?Worst of all, when residents call friends in with security the guests are waved through without a pass. When they park they are booted. Sounds very much like a scheme where the security guards get a little reward every time a car without a pass is booted. How on earth is this company allowed to operate? It is literally daylight robbery.

The epitome of legalized - and sanctioned by the Palm Beach County - theft, perpetrated against both the community and visitors alike! The South Florida Booting, Inc is not an accredited BBB business and operates while overtly violating Section 817.41 - Misleading advertising prohibited - of the Fla. Stat. § 817.41 by simply posting an unequivocally, intentionally misleading sign at zone 29100, that reads: "Contactless Parking Payments - 3 ways to pay; download ParkMobile, Pay online at ParkMobile.io, Text 'Park' to 77223." I did not download the app. I have no clue if it does work or not, but I did try the other two. They simply do not work! The only access that does work is a direct phone call. Clearly designed to ensure that money is gotten "by any means necessary"! Next to the booth where the aforementioned sign is posted, there also is an "A" frame sign that states that they are "open for public parking after 6 PM and all day Sunday only", and that "customers must pay in advance at the meter." There is no meter, anywhere within 5 feet of such a sign! Once your vehicle is locked, you must make a phone call. That phone call is the only true means of communicating with South Florida Booting, Inc. That is a 65 USD phone call! It gets better! It is all licensed, allowed, and authorized by the Palm Beach County - if not the State of Florida - business licensing board! As a resident and first-time visitor of the area, I am clearly not going to be spending any of my hard-earned dollars on any of those businesses in area 29100.

I am extremely disappointed with ****, the owner of the company. He has absolutely no critical thinking skills and is out for a quick buck. Any HoA that accepts his service will be extremely disappointed.