6 Customer Reviews
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Review from sharon m
1 star02/24/2024
I bought my 2017 frontier in 2018 7 miles on it, I didn't even have ****** miles on it when the paint started bubbling and chipping off. in sept ************************************************************************************ up an appointment for paint. ***** was so bad they had a hard time finding time to paint my truck. I called the once a month for 11 months. always another excuse. Dealing with the service manager ****. he told me not to worry it was covered, it going to take more time. so MORE months of waiting I talked to another person who told me my warranty was not covering it, I told him I needed a copy of that warranty, and he told me i couldn't have one. so i called the warranty company an asked the for the paperwork i had sign about my warranty he also told me I couldn't get a copy. now that my truck is nearly paid for i will pant the truck myself!!. I JUST WANTED TO LET PEOPLE KNOW NOT TO PURCHASE THE WARRANTY , THEY DO NOT PAY, EVEN IF THE FINANACE PEOPLE ASSURE YOU THAT YOU HAVE BUMPER TO BUMPER COVERAGE ITS BULL.Review from Blaine P
1 star02/23/2024
Worst car dealer experience weve ever had in 40 years. We gave them a $2k deposit for a 2021 ***** CX-9 listed on the internet, We drove Almost 400 miles and they knew we were coming that far, we stayed in a hotel the evening prior, and when we showed up in the morning they couldnt even find the car on the lot. It had been taken to another one of their dealers across town. We went to the car and it was dirty and when we test drove it it shook so bad the salesman was apologizing. The car was nothing as advertised. Couldnt believe how inconsiderate they could be to someone they knew was coming from so far away. We got our deposit back and went to ***************** in ******* which was one of the best dealer experiences weve ever had. Same make and model for less money in great shape and even ***** certifiedReview from Debra R
1 star01/09/2024
This is in regards to end of lease buy out. They tried to charge over $1,400. worth of dealer fees not listed on my lease agreement. I did my research and found it is not legal to do so! I should be paying the payoff amount plus $300 fees and taxes according to my lease, that's it! I was told they could not change it. They were trying to take advantage of because I did not know the procedure at that time. You do not need to go to the dealer to pay the lease off AS IS, just call finance company. For me it was Nissan **************** *** and send a check directly to them with fees and taxes they will transfer paperwork and mail the title to you.I'm sure the finance mgr at the dealership knew this but was trying to scam me for extra money!!Check out ********************************* report with action 10 news on end of lease overcharging.Review from Dublin L
1 star06/25/2023
I bought a battery at Nissan in Cape Coral 9/2021 on 06/2023 battery went dead it’s a cash ticket so it’s not registered under my vin nor name I took it in since it’s not holding charge with the original receipt with the full description battery has Nissan logo I was not honor a free replacement due to not being able to drive the vehicle in or pay a tow company $250 to get a free $200 battery on top of that I was being forced to pay a $149 diagnostic fee when autozone had already done one free the manager said autozone is not Nissan to have autozone give me a battery then I will got to ****** this weekend turn my Nissan in and never again touch another Nissan they just here to steal from the consumersReview from Melissa C
1 star10/28/2022
Horrible customer service! They were literally going to leave my cousin outside if she didn't sign the paperwork & get the car b/c it was after hours! She did, but the Michael ******* was SO RUDE!!! He literally told my sister if she didn't buy it today she couldn't go back in the morning b/c the car would NOT be sold her in the morning. He was a prick! So so rude!! I was on the phone with her for 2 hours. DO NOT BUY YOUR CAR HERE!!! Worst treatment I have ever heard & I've ever experienced! He was not understanding & a total jerk! He kept tapping his fingers, slamming the keyboard keys, and making sighing sounds. He did not explain the difference in interest rates to her & made it seem like it was a complete waste of time.Review from Cynthia Tarver
1 star11/12/2021
They're the worse company in the world to buy a car from and to take in after you find out a problem that was going on after they sold you a car!! I went there over 15 times to complain about my transmission and my rear end right tire making noise when I pull off it was pulling back making my car still out they would always tell me something else is wrong never would fix the problem and not only that I had a warranty on my car and they still would bypass what was wrong with my car so I called customer service to complaint and they called Jenkins Nissan and Jenkins Nissan straight up lied to them and said they wasn't going to fix my car !! It was the service department !! Bad service man and the boss in the service department is worse then the service department workers !! Please!! Please!! Stay away from this company you'll be stressed out!! Not only that I took it back for the last time then they said what I had been telling them the whole time and then wanted me to pay $3,395 ??? They stressed me out bad I had to go to the hospital with high blood pressure!!
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