Business ProfileforFlorida Keys Vacation Rentals, Inc.

We rented a house in ********. when we got there there was no hot water. One of the bathroom sinks. The water was not going down in the shower and one of the bathrooms had no water pressure at all. It took four days for someone to come out and look at it, the house had bugs above the stove and in the light fixture, broken lamp many broken items in the house. The Internet didnt work for three days. When the maintenance man finally showed up, we showed him everything that was broken. He said maybe next year when you come it will be fixed. What kind of answer is that the first time in **************************** the keys that are property. Was that unmaintained the grill was so *****. You couldve never cooked on it , you have a problem with the house you rent maintenance should be there the next day fixing everything thats wrong with it I emailed the owner and the realtor and all the owner could say was thanks. Im on it the Realtor never even emailed me back. I called her and then I upset her with my complaints. I got no apologies. No nothing. I didnt ask for any money back but something toward the next vacation wouldve been a little nice for all the issues that we incurred. I will never use that company again to rent a house thats not good business and I paid $250 for house cleaning, when we got there, the house wasnt cleaned properly. Last year when we run it through them, the house was beautiful and properly clean to maintain this year far from it And not to even say Im sorry thats wrong Thats not how you run a realty business. The only thing that was taken care of immediately was the cleaning of the pool that was disgusting when we got there they came out the next day and cleaned it Renters beware