At-a-glance
Related Categories
Overview
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 8517 Southpark Circle Suite 140, Orlando, FL 32819
- BBB File Opened:
- 10/1/2004
- Years in Business:
- 22
- Business Started:
- 9/12/2001
- Business Started Locally:
- 9/12/2001
- Business Incorporated:
- 9/12/2001
- Accredited Since:
- 5/31/2006
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Undercover Tourist
- Insiderguide, L.L.C
- BestofVegas.com
- Hours of Operation
Primary
- M:
- 8:00 AM - 10:00 PM
- T:
- 8:00 AM - 10:00 PM
- W:
- 8:00 AM - 10:00 PM
- Th:
- 8:00 AM - 10:00 PM
- F:
- 8:00 AM - 10:00 PM
- Sa:
- 8:00 AM - 10:00 PM
- Su:
- 8:00 AM - 10:00 PM
- Business Management
- Pedro Alvarado, VP, Customer Experience
- Customer Experience, Customer Service Specialist
- Contact Information
Principal
- Customer Experience, Customer Service Specialist
Customer Contact
- Pedro Alvarado, VP, Customer Experience
- Richard Sankar, Senior Manager, Online Reputation
- Additional Contact Information
Phone Numbers
- (800) 846-1302Other Phone
- (800) 846-1302
Customer Complaints
533 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/29/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Customer Reviews
79 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
NANCY P
12/08/2023
![](https://m.bbb.org/prod/ProfileImages/2022/be9d98db-c94e-42f5-b16c-a29b18974d60.png?tx=w_46)
Entertainment Benefits Group LLC Response
12/14/2023
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