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Business Profile

Hotel Reservation

Reservations.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotel Reservation.

Reviews

This profile includes reviews for Reservations.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Reservations.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Customer Review Ratings

    2.37

    Average of 382 Customer Reviews

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    Leave a Review

    Review Details

    • Wylli S

      Date: 08/27/2025

      The telephone agent was friendly and very helpful during the transaction.

      Reservations.com

      Date: 08/29/2025

      Greetings Wylli!

       

      We truly prioritize the well-being and satisfaction of all our guests, and it's heartwarming to know that our efforts resonated with you! Thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

    • Wilbur S

      Date: 08/27/2025

      ****** was businesslike, helpful and very pleasant. She made the reservation experience very nice.

    • Barbara R

      Date: 08/27/2025

      I got at the hotel last night and they told me that you shouldnt have charged me a deposit of ***** So I want my money back you received it with false information

      Reservations.com

      Date: 08/29/2025

      Greetings *******,

      I am happy to assist you. Please provide your itinerary number along with your reservation number to ******************************** Thank you and I look forward to assisting you.

       

      Kindly,

      ******* ******

    • Ernest G

      Date: 08/26/2025

      I paid over $1000 for three nights stay made reservations on the wrong day. Try to change it in my first initial payment of 500 semi dollars was kept and not returned another reservation and had to cancel my bank account transaction but Im not received my refund, very upsetting. I am $1000 at this present moment.

      Reservations.com

      Date: 08/29/2025

      Greetings ******,

      I am happy to assist you. Please provide your itinerary number along with your email address associated with the reservation to ******************************** Thank you and I look forward to assisting you!

       

      Kindly,

      ******* ******

    • Maureen M

      Date: 08/25/2025

      ** was most efficient and helpf in making our hotel plans. Love La Quinta and looking forward to having fun in Couer ******! Thank you, **!

      Reservations.com

      Date: 08/26/2025

      Greetings *******,

      We are overjoyed to hear about the wonderful customer service you received from *** We are so grateful for the opportunity to assist you with your booking and thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

    • Dan A

      Date: 08/24/2025

      Great experience. I got a room booked efficiently and in a timely manner.

      Reservations.com

      Date: 08/26/2025

      Greetings ***!

      We always strive to provide the best service and are glad to hear our efforts are being noticed. Thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

    • Lucia P

      Date: 08/22/2025

      ******* was great in assisting me book my room and helping me !! Thank you ******* *****

      Reservations.com

      Date: 08/26/2025

      Greetings *****!

      Quality and value are super important to us, so it's great to know ******* was able to hit the **** for you! Thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

    • Anita P

      Date: 08/22/2025

      My customer service agent was a very sweet and patient person. I appreciate his assistance.

      Reservations.com

      Date: 08/26/2025

      Greetings *****!

      Thank you so much for taking the time to give us a 5-star rating! We pride ourselves in customer service and are delighted to know we've hit the **** with you! Thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

    • Robert W

      Date: 08/22/2025

      ********* was great answered all my questions and very professionally done and my reservation took no time at all.

      Reservations.com

      Date: 08/26/2025

      Greetings ******!

      Thank you for your feedback. We are glad to hear that ********* was able to assist you with your booking, we are always happy to help! Thank you for booking with Reservations.com!

       

      Kindly,

      ******* ******

    • Patricia O

      Date: 08/22/2025

      Youre doing your best but what I dont like refer send hotel that has issues like one that going out too far and have idea to paid $50 for a deposit that doesnt make no sense that paying extra money!!!!!

      Reservations.com

      Date: 08/26/2025

      Greetings *******,

      Thank you for reaching out to Reservations.com. Please note that you have contacted us rather than the hotel directly. While we empathize with your situation, we encourage you to share your review with the hotel so they can receive your feedback and further assist you. If you need any assistance with booking a reservation, the team at Reservations.com is always happy to help!

      Kindly,

      ******* ******

    Reservations.com is NOT a BBB Accredited Business.

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