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Business Profile

Hotel Reservation

Reservations.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotel Reservation.

Reviews

This profile includes reviews for Reservations.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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Reservations.com has 2 locations, listed below.

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    Customer Review Ratings

    2.57

    Average of 420 Customer Reviews

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    Leave a Review

    Review Details

    • Ashley O

      Date: 09/22/2025

      Ebony was so helpful and super sweet!! She made the booking so easy!

    • Mary E

      Date: 09/22/2025

      ******* customer service! Professional and personable. He went out of his way to provide me with other hotel options and explained everything to me very thoroughly. Exceptional service! Muchas gracias *********!

    • Craig U

      Date: 09/22/2025

      Great ?? job and a pleasure to work with you *****.

    • Carol W

      Date: 09/21/2025

      ******* was very helpful and understanding of my needs. Listened to my requests and made note of them. GREAT customer service.

    • Betsy W

      Date: 09/20/2025

      Efficient & helpful. Felt like I was in good hands w/ him.

      Reservations.com

      Date: 09/22/2025

      Greetings *****!

      We are glad to know your experience was a great one. Thank you for booking with Reservations.com. We aim to keep your travel simple and stress-free!

      Kindly,

      ******* ******

    • Margaret M

      Date: 09/20/2025

      I had a fantastic experience and wanted to leave an excellent review. Everything exceeded my expectations, from the quality of service to the attention to detail. I highly recommend this to anyone. Thank You *******. God bless you

      Reservations.com

      Date: 09/22/2025

      Greetings ********!

      Thank you for booking with Reservations.com. We are delighted to hear that ******* provided excellent service. We look forward to helping you with your future travel needs!

      Kindly,

      ******* ******

    • Shirley B

      Date: 09/20/2025

      ***** ****** was very efficient, knew his job, and was very respect.

      Reservations.com

      Date: 09/22/2025

      Greetings *******!

      Thank you for sharing your experience. We are thrilled that ***** was able to assist you so well. We strive to deliver this level of care to all of our customers! Thank you for booking with **********************!

      Kindly,

      ******* ******

    • Nelcenia H

      Date: 09/19/2025

      ********* was extremely helpful in assisting me with hotel reservations. I truly appreciated his courtesy and professionalism.

      Reservations.com

      Date: 09/22/2025

      Greetings Nelcenia!

      We are happy to hear that ********* made your booking smooth and enjoyable. Thank you for choosing Reservations.com. We look forward to being part of your next trip!

      Kindly,

      ******* ******

    • Martha S

      Date: 09/19/2025

      You knew I needed a room at minimal cist but you failed to tell me tgat if I went directly to the hotel, I couldve saved around $35. You also failed to tell me that since I booked it with you online that when I got to the hotel, I had to pay a $100 deposit. I would not have to pay that if I had come directly into the hotel and paid for it I will never again book with an agent like you.

      Reservations.com

      Date: 09/22/2025

      Greetings ******,

      I am happy to assist you. Please provide your itinerary number along with your email address associated with the reservation to ******************************** Thank you and I look forward to assisting you!

      Kindly,

      ******* ******

    • Angela L

      Date: 09/19/2025

      Very helpful and professional. He looked until he found a decent place for me to stay for one night while traveling.

      Reservations.com

      Date: 09/22/2025

      Greetings ******!

      Thank you for sharing your positive experience. We look forward to assisting you again. Our team is always ready to make travel easier for you!

      Kindly,

      ******* ******

    Reservations.com is NOT a BBB Accredited Business.

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