Business ProfileforAnimal Emergency Hospital Volusia, LLC.

I brought my cat in because she was not eating, and constantly drooling and appeared to not be able to close her mouth. Immediately, they offered X-rays which I felt was pointless considering her symptoms. I approved bloodwork and they examined her. All in the back where you cant see what care your animal is actually receiving. The bloodwork came back very vague and her liver enzymes were elevated. They offered an ultrasound to see if they could find the reason for the elevated liver enzymes. I figured it was because she hadnt been eating. They claimed they gave her fluids and a shot to help stimulate her appetite. They also claimed the drooling was because she was nauseous. I never saw my cat during the roughly 4 hour office visit. She was kept in the back, away from me the entire time. I was finally sent home with meds for her. Of course this all happened on a weekend and my regular vet was closed. Two days later with no improvement, I took her into my vet and he knew within 2 minutes of examining her that she had a huge inoperable tumor that could be felt by doing a routine oral examine. This was preventing her from eating and swallowing. So my poor cat not only suffered for days, but was also give an appetite booster which was just horrifically cruel! Stay away from this place! This place has a shady vibe and I am beyond devastated to have lost her and most importantly, have her suffer even more when it wasnt necessary. Im not sure what exactly they did or didnt do to her, but it was a total waste of $700. Im so glad I was able to take her to my regular vet office and they helped her cross the rainbow bridge with love and compassion. I will also add, I was never given any paper work from the ** office visit, lab results, etc. I had to call in and request them so my vet could review the findings. I found this incredibly odd and there was definitely extra notes included that didnt pertain to my cat.