Business ProfileforJM Roofing Group

The roof was re-roofed in February 2021 and had several occasions leaking. On March 13, 2022, additional repairs were done by the company. On Saturday, June 17, 2023, I had a light cover ball in my bedroom closet half full of water after the rain, and there was water on the floor of my laundry room. On June 18th, the company advised me that they will come over on June 19, 2023, and they did. On June 27, 2023, I had leaking water through electrical in my bedroom closet. On June 29 and July 2nd, I was advised that “The heat has just been overwhelming this week and limited my work hours,” but the owner came to my property, and I believe he was doing some repairs. On July 8, 2023, Saturday, I emailed new pictures of the water leaking through the lamp in the bedroom closet. On July 10, 2023, I was still experiencing leaks due to rainy days. I emailed more pictures, but unfortunately, the owner was out of town again. On July 11, 2023, I had to place a bucket in the middle of my closet due to leaking water and continued taking pictures for myself and emailing them to the company. On July 12, 2023, the company tarped my roof. On July 18, 2023, Tuesday, I was promised by the owner, “I'm going to be there on Thursday. I don't know what time yet. I had 2 different vehicles go into the shop yesterday and today, and I'm just waiting to get one back.” However, no one showed up on Thursday, and no one contacted me to notify that something happened again in their business, such as someone being out of town or someone’s vehicle being in the repair shop, etc. On July 21, 2023, Friday, I contacted the company again over emails and asked what happened yesterday and why no one showed up. There was no answer. Today is Monday, July 24, 2023 My new roof is tarped for 2 weeks and no one contacted me or come to the property for the repairs. The water was leaking for a long time in my laundry room and my bedroom closet and now I am facing possible mold issues in my house.