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Find a Location

Rooms To Go has 152 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Rooms To Go

      11540 E US Highway 92 Seffner, FL 33584-7346

      BBB Accredited Business
    • Rooms To Go

      5170 S Tamiami Trl Sarasota, FL 34231-4258

      BBB Accredited Business
    • Rooms To Go

      1821 W Brandon Blvd Brandon, FL 33511-4811

      BBB Accredited Business
    • Rooms To Go

      9500 Scenic Dr Port Richey, FL 34668-4653

      BBB Accredited Business
    • Rooms To Go

      7035 US Highway 19 N Pinellas Park, FL 33781-4609

      BBB Accredited Business

    Business ProfileforRooms To Go

    Furniture Stores
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.34/5stars

    Average of 966 Customer Reviews

    Customer Complaints

    2,211 complaints closed in last 3 years

    578 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/1991

    Years in Business: 33

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Rooms To Go has 152 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Rooms To Go

        11540 E US Highway 92 Seffner, FL 33584-7346

        BBB Accredited Business
      • Rooms To Go

        5170 S Tamiami Trl Sarasota, FL 34231-4258

        BBB Accredited Business
      • Rooms To Go

        1821 W Brandon Blvd Brandon, FL 33511-4811

        BBB Accredited Business
      • Rooms To Go

        9500 Scenic Dr Port Richey, FL 34668-4653

        BBB Accredited Business
      • Rooms To Go

        7035 US Highway 19 N Pinellas Park, FL 33781-4609

        BBB Accredited Business
      Headquarters
      11540 E US Highway 92, Seffner, FL 33584-7346
      BBB File Opened:
      5/16/1991
      Years in Business:
      33
      Business Started:
      9/7/1990
      Business Incorporated:
      9/7/1990
      Accredited Since:
      10/1/1991
      Type of Entity:
      Corporation
      Alternate Business Name
      • Rooms To Go Kids
      • RTG Furniture Corporation
      • Rooms To Go Patio
      Hours of Operation

      Primary

      M:
      10:00 AM - 9:00 PM
      T:
      10:00 AM - 9:00 PM
      W:
      10:00 AM - 9:00 PM
      Th:
      10:00 AM - 9:00 PM
      F:
      10:00 AM - 9:00 PM
      Sa:
      10:00 AM - 9:00 PM
      Su:
      11:00 AM - 6:00 PM
      Business Management
      • Ms. Janis Altshuler, Vice President/E-Commerce
      • Mr. Eyal Rappoport, President
      • Melissa Haas, Supervisor
      Contact Information

      Customer Contact

      • Mr. Bob Purvis, Customer Service Manager
      • Chris Hunt, Online Contact
      • Ms. Janis Altshuler, Vice President/E-Commerce
      • Mr. Eyal Rappoport, President
      Additional Contact Information

      Fax Numbers

      • (813) 630-4452
        Primary Fax
      • (770) 932-8199
        Other Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      2,211 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/26/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      i bought new furniture in oct-23 and in 8 month the cushions are getting flat. rooms-to-go send an inspector to my home to check. the inspector told he has to send me a part. now rooms-to-go is saying that sofa is not defective so it's not covered under manufacture warranty
      Read More

      Customer Reviews

      966 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Saryn F

      1 star

      06/28/2024

      I have the had the most horrific nightmare with this company!!!! I received 2 defective couches nobody will help me, no help from anyone or customer service and they want to charge me a 20% restocking fee for their damaged couches!!! I also received the wrong lamps 4 times!!!! and nobody will help me with that either!!! I was in the store yesterday hysterically crying from being mistreated and not one person cared about anything!!! I have even contacted the vendors to help me and they didnt help either. I am completely mortified, and distraught over all of this! I have spent hours and hours trying to rectify this situation and all i ever did was go and purchase furniture and have had nothing but the worst experience from any company!!! Someone please help me!!!!

      Local BBB

      BBB of West Florida

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