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Find a Location

Carports Anywhere has 1 locations, listed below.

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    Business ProfileforCarports Anywhere

    Carports

    At-a-glance

    Customer Reviews

    2.25/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    10858 SE County Road 221, Starke, FL 32091-7853
    BBB File Opened:
    3/8/2016
    Business Management
    • Brandie Odom, General Manager
    • Celyn Aradanas-Hanson, Controller
    Contact Information

    Customer Contact

    • Brandie Odom, General Manager
    • Celyn Aradanas-Hanson, Controller

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/08/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    I ordered two structures from ****************** in April of this year (2024) and paid them a deposit. They are affiliated with Carports Anywhere, who provides the drawings/renderings for structures ordered with Eversafe Buildings, along with permitting options for a separate fee. I paid Carports Anywhere for drawings and permitting in the amount of $1339 in April '24. Unfortunately I had to cancel this project due to negotiations with my neighbor on a tree removal that has not been agreed upon as of yet. I had tried numerous times to contact Carports Anywhere, to no avail for weeks. Their phone message was that due to a fire at their facility they would be closed until further notice. When I finally was able to have an exchange with *****, the assigned representative responsible for applying for the permits on my behalf, on June 4th I informed her of my decision to cancel, and to request a refund. She told me, because the drawings had already been ordered they would only reimburse the liaison fee of $400. Now, I have been informed, by Eversafe Buildings, today, 7/3/24, that there will not be a liaison fee refund because I had exceeded their 14 day policy. I have yet to receive the drawings, and now they are not going to honor what I was told regarding the liaison reimbursement. This is NOT right and is unacceptable. Do you have someone who would be willing to reach out on my behalf or to at least direct me on who I can contact to help me resolve this matter? I fully expected to lose my deposits with Eversafe Buildings, but did not anticipate to be taken advantage of by their engineering affiliate (Carports Anywhere). Also, how could the drawings have been ordered if they were shut down due to a fire? This doesn't make sense. Please help. Thank you in advance.
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    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Heidi M

    1 star

    01/12/2024

    This is the worst company I have ever had to deal ********************* is rude and did not help me at all with paperwork . I feel they take your Money and then they bairly know ya ..had to deal with the county on mu own , took 7 months to get everything straight then they tell me 12 weeks before my garage will be built ..I WILL NEVER refer them to anyone!!!!!

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