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          Find a Location

          And Services has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • And Services

              5010 N Cortez Ave Tampa, FL 33614-6534

            • And Services

              1635 W University Pkwy Sarasota, FL 34243-2732

            • And Services

              1936 Courtney Dr Fort Myers, FL 33901

            Business ProfileAnd Services

            Air Conditioning Contractor
            Multi Location Business

            Additional business information

            Additional Info:
            Marek Stroz, Managing Member of Alexa Air, LLC dba And Services, is also the President of Advanced Air Solutions, Inc. dba Cool Now. A separate BBB business review is available for Advanced Air Solutions, Inc. at:

            http://www.bbb.org/west-florida/business-reviews/air-conditioning-companies/advanced-air-solutions-in-tampa-fl-90064927?language=1
            Additional Info:
            BBB files indicate that the business has a pattern of complaints concerning service and product issues. Specifically, consumers allege that the repairs or replacement of their A/C unit did not resolve their issues, that the business's technicians did not show up or were late to the appointment or the business did not install A/C unit correctly.

            In May of 2024, BBB contacted And Services requesting information as to why the business believes the customers are filing the complaints and what actions the business has taken to help eliminate the causes of complaints. As of this date the business has not replied to this request.
            See all additional business information

            Contact Information

            5010 N Cortez Ave

            Tampa, FL 33614-6534

            Get Directions
            Visit Website
            (813) 445-4818

            Customer Reviews

            1.54/5

            Average of 83 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            101 complaints closed in last 3 years

            41 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            And Services has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • And Services

                5010 N Cortez Ave Tampa, FL 33614-6534

              • And Services

                1635 W University Pkwy Sarasota, FL 34243-2732

              • And Services

                1936 Courtney Dr Fort Myers, FL 33901

              Location of This Business
              5010 N Cortez Ave, Tampa, FL 33614-6534
              BBB File Opened:
              12/2/2011
              Years in Business:
              16
              Business Started:
              11/5/2007
              Business Started Locally:
              11/5/2007
              Business Incorporated:
              11/5/2007
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of CAC1816819 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Florida Department of Business & Professional Regulation

              2601 Blairstone Rd

              Tallahassee FL 32399

              (850) 487-1395

              http://www.myfloridalicense.com/dbpr/

              BBB records show a license number of CAC1816819 for this business, issued by Sarasota County Construction License Board. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Sarasota County Construction License Board

              1001 Sarasota Center Blvd

              Sarasota FL 34240

              (941) 861-5214

              https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#

              BBB records show a license number of CAC1816819 for this business, issued by Hillsborough County Construction License Board. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Hillsborough County Construction License Board

              5701 E Hillsborough Ave Ste 1140

              Tampa FL 33610

              (813) 307-1787

              https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

              BBB records show a license number of CFC1428695 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Florida Department of Business & Professional Regulation

              2601 Blairstone Rd

              Tallahassee FL 32399

              (850) 487-1395

              http://www.myfloridalicense.com/dbpr/

              BBB records show a license number of CFC1428695 for this business, issued by Hillsborough County Construction License Board. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Hillsborough County Construction License Board

              5701 E Hillsborough Ave Ste 1140

              Tampa FL 33610

              (813) 307-1787

              https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

              BBB records show a license number of CFC1428695 for this business, issued by Sarasota County Construction License Board. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Sarasota County Construction License Board

              1001 Sarasota Center Blvd

              Sarasota FL 34240

              (941) 861-5214

              https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#

              BBB records show a license number of EC13002594 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Florida Department of Business & Professional Regulation

              2601 Blairstone Rd

              Tallahassee FL 32399

              (850) 487-1395

              http://www.myfloridalicense.com/dbpr/

              BBB records show a license number of EC13002594 for this business, issued by Hillsborough County Construction License Board. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Hillsborough County Construction License Board

              5701 E Hillsborough Ave Ste 1140

              Tampa FL 33610

              (813) 307-1787

              https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

              BBB records show a license number of EC13002594 for this business, issued by Sarasota County Construction License Board. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Sarasota County Construction License Board

              1001 Sarasota Center Blvd

              Sarasota FL 34240

              (941) 861-5214

              https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#

              BBB records show a license number of EC13001480 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

              These agencies may include:

              Florida Department of Business & Professional Regulation

              2601 Blairstone Rd

              Tallahassee FL 32399

              (850) 487-1395

              http://www.myfloridalicense.com/dbpr/

              Type of Entity:
              Corporation
              Alternate Business Name
              • Alexa Air, LLC
              Business Management
              • Mr. Marek Stroz, President
              Contact Information

              Principal

              • Mr. Marek Stroz, President

              Customer Contact

              • Mrs. Joanna Stroz, Vice President
              • Mr. Joshua Johnson, General Manager
              • Mr. Marek Stroz, President
              Additional Contact Information

              Fax Numbers

              • (813) 877-4400
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

              Customer Complaints

              101 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/20/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Unanswered
              Skip to main content Set location Navigation menuMenu File a Complaintagainst NTW ********************************** step 3 Form progress STEP 1 Tell us about yourself completed STEP 2 Tell us about your complaint completed STEP 3 Review and submit your complaint Please review your complaint. If any information is inaccurate, you may return to the step in question and make corrections. All your information will be saved when you go back through the process.Edit First name: ******** Last name: ******* Email: ******************* Phone: ********** Street address: ******************************************************************************* Zip: ***** Country: *** Edit Description of complaint:We asked for someone to come out and repair our air conditioner but instead they took our 5 year old unit away and sold us a new Reem ************** 3.5 unit. An inferior unit was delivered and not a Rheem and since we didn't accept it they took that away also. So now we are with no air conditioner. They financed us through sycrony bank for a Rheem and claim to pull city permits for it. None of this is right. They did not keep their end of the bargen and should deliver what we purchased, aRheem unit and no one at and Services will return our emails.
              Read 100 More Complaints

              Customer Reviews

              83 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Rick S

              06/25/2024

              To: And Services/Mr. Marek S****/Synchrony Bank/Ally Lending 5010 North Cortez ave Tampa, Florida 33614 Attn: Appropriate pricing, treatment for Services. Revoking Limited Power Of Attorney and cancelling loan request. From: Rick S. Tampa. Florida SSDI/100% Veteran privilege This was a upsetting situation. Come out yearly, turned in to basic a-z service. False information to overhaul AC, Ground and Teco connection. Many people involved. Comunity Manager involved and advised us/then ran them off. Elderly abuse was brought up.. What a farce. A mole hill, that turned into a mountain. All of a sudden major problems. They installed originally March 2018. First $7,000.00 plus- then $13,000.00, scarry. First just turn off AC for a several hours. To arriving and stating have to turn off and shut down entire electric system for many hours. No way. Stay away. CC: Park Management CC: Mr. Marek S**** CC: AndServices-Local CC: Ally Lending CC: Florida BBB


              Read 82 More Customer Reviews

              Local BBB

              BBB of West Florida

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

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