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          Ferman Collision Center of North Tampa has 1 locations, listed below.

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            Business ProfileFerman Collision Center of North Tampa

            Auto Body Repair and Painting
            BBB accredited business

            Contact Information

            11001 N Florida Ave

            Tampa, FL 33612-6635

            Get Directions
            Visit Website
            (813) 931-6675

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/20/2019

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            11001 N Florida Ave, Tampa, FL 33612-6635
            BBB File Opened:
            12/20/2019
            Years in Business:
            4
            Business Started:
            7/26/2019
            Business Incorporated:
            12/3/1951
            Accredited Since:
            12/20/2019
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of MV103087 for this business, issued by Florida Department of Agriculture & Consumer Services. The expiration date of this license is 9/30/2025.

            These agencies may include:

            Florida Department of Agriculture & Consumer Services

            2005 Apalachee Pkwy

            Tallahassee FL 32399

            (800) 435-7352

            https://www.fdacs.gov

            Type of Entity:
            Corporation
            Alternate Business Name
            • Ferman Motor Car Company, Inc.
            Business Management
            • Mr. James Ferman Jr., Chairperson
            • Mr. Preston L. Farrior, CEO
            • Mr. Stephen Straske II, President
            • Mr. Douglas Tew, Vice President
            Contact Information

            Principal

            • Mr. James Ferman Jr., Chairperson

            Customer Contact

            • Mr. James Ferman Jr., Chairperson
            • Mr. Preston L. Farrior, CEO
            • Mr. Stephen Straske II, President
            • Mr. Douglas Tew, Vice President
            • Mr. Bill Small, General Manager
            Additional Contact Information

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Choosing a mechanic for auto repair and service

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/06/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Took my vehicle for collision repair, they charged $9,100 for repairs. The communication and repairs are horrible. Vehicle was supposed to be repaired and delivered on 12/8/2022. Took 2 weeks longer to deliver vehicle because they ordered incorrect replacement wheels twice and never communicated the delay. Have to constantly reach out to request update. After requesting several updates, I was informed the car was ready 12/21/22. They had me pay the $500 copay before taking me out to view the car. Once I inspected the vehicle, the repairs were unacceptable. One of the doors that was replaced was loose and would not close properly. The door was also bent on one corner. Both doors that got repainted had debris painted over them like the doors got painted outside and debris fell on it. There's paint drip runs on both doors. once of the mirrors was scuffed/scratched. Interior plastic was scratched when reinstalled. Steering wheel was not centered. When driving the car straight, the steering wheel was tilting to the left and also car had vibrations above 45MPH. Dropped off the vehicle the next day to get items corrected. Ferman Collision has had the car for 2 weeks now and stop responding emails and calls when I requested updates.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Neville S

            08/25/2022

            My 2021 Honda Accord was stolen, recovered and my Honda dealership referred me to Ferman Collision Center for repair. When I arrived to drop off my vehicle, it was a pleasurable experience, friendly staff, and beautiful area. My insurance company inspected my vehicle, authorized repair, and had to issue one supplement payment. Here is the issue I am now faced with, and I need help! I was told that the person that is assigned to work on my vehicle is or was off work due to illness. My vehicle repair was scheduled to be completed on August 19, 2022, then moved to August 26, 2022, and now it's looking like it may be August 31, 2022. It was further explained that that my vehicle repair will not continue until this person returns. There are other associates with Ferman Collision Center that can continue the work that needs to be done, but it was assigned to the person that is ill. I am not mean, heartless and wish this person that is ill a full recovery. But am I the one to be inconvenienced due to the Ferman Collision Center processes or norms? If other Ferman Collision Center associates can continue the necessary my vehicle needs, why not take care of the customer? This makes no sense to me, and I am a licensed insurance adjuster! The person with Ferman that called me today showed no empathy when I explained that I have international travel plans that will go into motion on August 31, 2022, I have paid for travel and lodging. I offered to send this person my itineraries and he said that he believed me. Help!!! Any ideas or recommendations would be of great help!!

            Local BBB

            BBB of West Florida

            More Info on Local BBB

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